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The room was clean, check-in a breeze and breakfast was delicious! I enjoyed having a specific makeup removing cloth and felt it was a great touch that all hotels should have. Had a great restful sleep!
It was very welcoming. Staff was very helpful and knowledgeable. Rooms were very clean. Overall it was a great experience and will recommend to others.
Der ArmanThank you for taking time to respond to our survey and for your positive rating. We appreciate your business and your feedback. We hope we can be of service again in the future.Wishing you safe travels in your future.
Dear Vida Fatima,Thank you for responding to our survey and for your positive rating. We are happy to see the hotel meet with your needs and expectations. We appreciate your business and your feedback.We wish you safe travels in your futue.
Dear OzhenThank you for responding to the survey and for your positive rating. It is great to see that the hotel meet with your expectations and needs. We hope we can be of service again in the future. We appreciate both your business and your feedbackWe wish you safe travels in your future.
Dear QuoctrinhThank you for responding to our survey and for your positive rating. We are happy to see the hotel meet with your needs and expectations. We hope we can be of service in the future.We wish you safe travels
Dear SheldonThank you for responding to the survey and for your positive rating. We are happy to see that you had a pleasant stay and the hotel meet your expectations.Wishing you safe travels
Dear Kulwant,Thank you for taking a moment to respond to our survey. We appreciate your business and your feedback. It is nice to hear that the hotel meet with your needs and expectations. We hope to see you again in the future.We wish you safe travels.
Dear Amy,Thank you for taking time to respond to the survey. We are very happy to hear the the hotel meet your needs and expectations. We look forward to seeing you again.Wishing you safe travels
10/10 Excellent
charanpreet
Travelled with family, Travelled with family and small children
The most pleasant stay..The room was comfortable and all the transit was nearby or at walkable didstance.We were allowed for an earky check in that made kife much easier.😊
charanpreet
Stayed 1 night in May 2024
Response from SVGH on 11 May 2024
Dear Charanpreet,Thank you for taking a moment and responding to our survey. We are very pleased to hear that the hotel meet your needs and expectations. We hope we can be of service to you in the future.Wishing you safe travels.
10/10 Excellent
Dongmei, Chandler
3 May 2024
Very clean
Dongmei
Stayed 1 night in May 2024
Response from SVGH on 11 May 2024
Dear Dongmei,Thank you for taking time to respond to the survey. We appreciate your feedback. It is good to hear that the hotel meet with your expectations and we thank you for your positive comments and rating. We hope you will choose us again in the future.Wishing you safe travels
10/10 Excellent
Franco
2 May 2024
Nice place
Franco
Stayed 3 nights in Apr 2024
Response from SVGH on 24 May 2024
Dear Franco,Thank you for reply to the survey and for your positive rating and comments they are appreciated. We hope we can be of service in the future.We wish you safe travels
Dear Akpos,Thank you for responding to the survey and your positive rating. Your feedback is appreciated. We are happy that the hotel meet your needs and expectations. We hope we can be of service again in the future.Wishing you safe travels
Hotel was nice Front Desk employee not to impressive not very friendly at all!! Didnt even tell u what amenities hotel has to offer u have to find ur way out what they have!!
Cristina
Stayed 2 nights in Apr 2024
Response from Guest Services on 14 Apr 2024
Dear Guest,Thank you for choosing to stay with Sheraton Vancouver Guildford Hotel and sharing your valuable feedback with us.We take your comments and concern very seriously and we apologize for failing to meet your expectations. We have shared your message with our leadership team to ensure necessary training and coaching are provided to avoid any negative experience during the entire check in and out process.Thank you again for your loyalty and we hope you will provide us with another opportunity to make your stay pleasant and memorable.RegardsGuest Services
10/10 Excellent
boyd
13 Apr 2024
boyd
Stayed 3 nights in Apr 2024
Response from SVGH on 24 May 2024
Dear Boyd,Thank your for your feedback, we appreciate your positive rating. We are happy to see the hotel meet with your expectations. We hope you will visit us again in the future.We wish you safe travels
Dear Tigist,Thank you for taking the time to respond to the survey and for your positive rating. We are very happy to hear that the hotel meet with your needs and expectations. We appreciate your business and your feedback. We hope we can be of service again in the future.Wishing you safe travels
Dear Donald,Thank you for your reply to our survey. We are happy to see that the hotel meet with your needs and expectations for this stay. We hope to be of service to you again in the future if you are in our area.Wishing you safe travels
Dear Dorota,Thank you for taking time to respond to the survey and for your positive response. We are pleased to see that everything was up to your expectations. We appreciate your business and your feedback. We hope we can be of service again in the future.Wishing you safe travels
Property was okay, front drsk st check in was not a good impression. Oversll room was good but need more options for food
Chris
Stayed 1 night in Apr 2024
Response from SVGH on 11 Apr 2024
Dear Chris,Thank you for responding to the survey. We are sorry to hear that the Front Desk Agent did not leave you with a good impression. We appreciate your business and your honest feedback. We hope you will give us another opportunity to be of service, whenever you are back in our area.Wishing you safe travels
8/10 Good
Raijhan
3 Apr 2024
Raijhan
Stayed 3 nights in Mar 2024
Response from SVGH on 11 Apr 2024
Dear Raijhan,Thank you for responding to our survey, we are sorry to see the hotel did not meet all of your expectations. If there is anything specific about your stay you would like to share with us please do not hesitate to reach out to the hotel directly. We appreciate your business and your feedback and hope we can be of service in the future.Wishing you safe travels
Staff were friendly and helpful. Clean and comfortable. 5-minute walk from Guilford Mall.
Coby
Stayed 3 nights in Mar 2024
Response from SVGH on 23 Mar 2024
Dear Coby,Thank you taking time to respond to the survey. We appreciate your feedback and your business. We are pleased to hear that the hotel meet with your needs and expectations. We hope you will visit us again when you are in the area.Wishing you safe travels
It’s like many other Hotels, large room, the beds comfy, room service was great. Selection for room service menu was minimal but completely adequate and the food tasted really fresh & good plus delivery was fast. It’s a great place.
Valentina
Stayed 1 night in Mar 2024
Response from SVGH on 23 Mar 2024
Dear ValentinaThank you for responding to the survey and for your kind remarks. We are happy to hear that the hotel meet your needs and expectations. We appreciate your business and your feedback. We hope we can be of service to you again in the future.Wishing you safe travels
Dear KulwinderThank you for your response and for your positive ranking. We appreciate your business and your feedback. We are happy to see the hotel meet with your needs and expectations. We hope you will stay with us again in the future.Wishing you safe travels.
Dear Leah,Thank you for taking time to respond to the survey. We appreciate your business and your positive rating. We hope to see you again whenever you are in the area.Wishing you safe travels
Dear Pavan,Thank you for taking time to respond to the survey. We are sorry to see that we did not meet all of your needs and expectations on this visit. We appreciate your business and your feedback. We do hope you will visit again in the future.Wishing you safe travels
Dear ShaziaThank you for responding to the survey and for your positive rating. We are pleased to see the hotel meet your needs and expectations. We appreciate your feedback and your business. We hope to see you again in the future.Wishing you safe travels