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Reviews of Tatragolf Mountain Resort

4 out of 5
Tatragolf Mountain Resort
Termalna 38, Velka Lomnica

Reviews

8.4

Very good

Rating 10 - Excellent. 43 out of 92 reviews" "
Rating 8 - Good. 32 out of 92 reviews" "
Rating 6 - Okay. 9 out of 92 reviews" "
Rating 4 - Poor. 7 out of 92 reviews" "
Rating 2 - Terrible. 1 out of 92 reviews" "

8.6/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

paul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2023

10/10 Excellent

Juraj

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2022

6/10 Okay

Øyvind

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Okay
Overall fine. Pool was closed due to "bad weather" when it was 25 degrees C and blue skies. Breakfast was closed at least 15 minutes before checkout (10 a.m).
Stayed 1 night in Jul 2022

6/10 Okay

Verified traveller

Travelled with family and small children
Liked: Property conditions & facilities
Disliked: Cleanliness
Plusy: Hotel położony na uboczu, dobry dla szukających ciszy. Blisko do miasta i na stok, jeśli ktoś jest autem- nie wiem jak z innymi środkami komunikacji, nie sprawdzałam. Minusy: Byliśmy 5 dni a pokój w tym czasie nie był nawet raz sprzątany. Sprzątaczki niby widziałam na korytarzu ale sprzątały one chyba tylko pokoje po gościach, którzy się wymeldowali bo w naszym pokoju nawet śmieci nigdy nie zostały zabrane czy łóżka pościelone. Niestety pokoje nie maja żadnej wentylacji więc zaduch w nocy robi się straszny, choć na dworzu zimno to trzeba uchylać drzwi balkonowe aby jakoś przetrwać. Restauracja ma bardzo ubogie śniadania, jestem wegetarianką więc dla mnie pozostawały tylko bułki, dżem i kilka warzyw. Na obiad poszliśmy tylko raz, menu jest jedno 13 € za dorosłych, 10 € niby za dziecko ( my byliśmy z dzieckiem 8 lat i policzono ją również 13 €), nie ważne czy weźmiesz tylko zupę czy samo drugie danie danie to 13 € będzie policzone. Podsumowując byłam, przeżyłam:) ale więcej już tam nie pojadę i innym też nie będę polecać.
Stayed 4 nights in Feb 2020
Response from Tatragolf mountain resort on 28 Feb 2020
Witam, dziękuję za opinię. Wprowadziliśmy zmiany personalne w dziale, aby podobna sytuacja nie powtórzyła się. Przepraszamy za to. Z poważaniem, Lipták - kierownik ośrodka

10/10 Excellent

Verified traveller

Liked: Cleanliness
Stayed 2 nights in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2019

4/10 Poor

Verified traveller

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Nevynesene smeti , slabé služby , staré , určite nie 4 hviezdičky , drahé jedlo , pitie , zlá organizácia raňajok ... neodporúčam
Stayed 4 nights in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
On site restaurant lacks variety.
Stayed 4 nights in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Aug 2019

4/10 Poor

Kristina

Disliked: Staff & service, property conditions & facilities
Disappointing.
Disappointing. No idea where they got their supposed 4 stars. Our stay was very disappointing for such a hotel. The apartment we got was shabby, with wall paint peeling off, clear signs of water damage, stains on the bed. The bathroom was in a state itself, with some ick in between most tiles and lack of a shower screen on the bath tub - as well as no attachment for the shower head anywhere. Clearly, proper care is not taken for this property. There is also way too little parking. When arriving in the evening there were no spaces at all. Breakfast was poor too. Not much other than a nice view over the Tatras can be said on the positive side. Oh well, I wouldn't bother to stay here again.
Stayed 1 night in Aug 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
בית דירות נקי ומסודר
המלון הוא יותר בתי דירות, לא ממש מלון, ידענו את זה וזה בסדר. לא מפנק במיוחד אבל נקי ומסודר
Stayed 2 nights in Aug 2019

10/10 Excellent

Vadim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good, highly recommend.
Convenient, quiet hotel. Excellent and helpful staff.
Stayed 5 nights in Jul 2019

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely quiet spot to stay with beautiful views of the Tatras Only downside was the pool advertised. That was closed...
Stayed 5 nights in Jun 2019

4/10 Poor

Verified traveller

Stayed 1 night in Jun 2019

10/10 Excellent

Vaclav

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gorgeous, clean, quiet, Top notch
This is the nicest hotel I've ever stayed in! It is clean and new. The buildings are gorgeous. There is a big kitchenette, dining area, beautiful bathroom and balcony. The decor and ambiance is warm and inviting.The scenery surrounding the hotel is breathtaking. Hikes up the mountains are only a few miles away. The staff is professional, nice and even promptly mailed me the jacket I left there. There are not enough positive words to describe how outstanding this hotel is!! We will definitely come back here!!
Stayed 1 night in Jul 2018

4/10 Poor

Verified traveller

Disliked: Staff & service
Bad Service, Old Room Facilities, Bad Food.
Good points were: 1. Property fout side looks good. 2. Reception Manager who seat inside of the font desk office (Little room on left side) was very good and professional. Bad experiences were: 1. Reception lady at check in never greeted customers; never wanted to provide any information; never smiled; the attitude was feeling like - why you are here disturbing our 'no-customer-night'. Other thing very disturbing was she MUST have the tourist tax 1 euro paid before hand the key to me. Even all my credit card and passport information were with her, and my room was 100% prepaid. And I don't have the 1 euro coin at that moment. Her answer was one word ' NO'. I had to run out to my car, check under the car seat at night. 2. Restaurant, the food was very simple, so called breakfast buffet, 80% percent buffet table was empty. At 9:00 in the morning, there were only 2 customers - us in the restaurant, paid extra 12 Euro for the breakfast. In the limited food area, milk was empty, water was empty, juice was empty. There were two waitresses always chatting happily in the bar, never paid single attention to customers. We kindly asked them to fill the milk for my cereals, she answer was ' wait' (unhappy), then continuously talk tilled the end. 3. Bath room equipment on the picture was looking acceptable. But reality was water leaking out from the glass panel door, robber sealing was old and odored. After every shower, your bathroom floor will be turning into river.

6/10 Okay

Verified traveller

8/10 Good

Noam

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient hotel, basic amenities
Comfortable room. Basic kitchenette equipment. Basic bathroom

10/10 Excellent

Peter, Doncaster

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Summer holiday with family, close to the High Tatr
Close to High Tatras. Excellent place to relax and only 8km to drive to the Tatra. The size of the rooms are great and they have a limited kitchen with fridge, microwave and electric hob. The only downside is that the pool/spa has limited access and need to book it ahead.

8/10 Good

paul, lake oswego

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great view
good value for money

10/10 Excellent

Chris, Baltimore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spotless room, short drive to the mountains
We chose this place randomly for a last minute trip because Zakopane was pretty booked up. We couldn't have been happier. Our one bedroom apartment was modern and in great shape; the staff was friendly; the location was convenient to hiking and attractions on both sides of the border. The room was plenty big for two adults and two children, and was supplied with dishes, silverware, pots and pans and other necessities we didn't necessarily expect (which is why we brought our own, too.) The other guests were mostly Slovak and Polish families with kids, something to keep in mind if you're looking for a more adult atmosphere. Also, there's a water park with inflatable rides and a big pool on or next to the premises.

8/10 Good

Grzegorz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Aug 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020

8/10 Good

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020

8/10 Good

Miroslaw

Stayed 6 nights in Feb 2020

10/10 Excellent

Dominika

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2020

8/10 Good

Viktória

Stayed 1 night in Feb 2020

10/10 Excellent

Tomasz

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Piatka z minusem
Sprawdzone apartamenty z aneksem kuchennym. Niestety restauracja ulegla zmianie i teraz jest duzo gorsza
Stayed 7 nights in Feb 2020
Response from Tatragolf mountain resort on 23 Mar 2020
Dziękuję bardzo za twoją opinię. Zdajemy sobie sprawę z niedociągnięć w restauracji, na podstawie których wprowadziliśmy zmiany personalne.

8/10 Good

Peter

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Dec 2019

8/10 Good

Ján

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

4/10 Poor

Verified traveller

Disliked: Staff & service, amenities, property conditions & facilities
Kopfkissen riechen nach Schweiß, Restaurant katastrophal (Qualität und Service) Die Höhe : vorausbezahltes Weihnachtsessen wurde vergessen, das Personal hat eher widerwillig einen Tisch für uns gedeckt
Stayed 3 nights in Dec 2019

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Resort je veliký, proto chapu, ze čistota ubytování nemuze byt 100%, ale prach a vlasy na podlaze se daji jednoduše vysat a upatlane spodní lišty ve sprchovem koutě, moc prijemne opravdu nejsou. Vse je o lidech... Taky trochu zamrzi restaurace celého resortu...pokud nemáte zaplacenou polopenzi, proste se tam nenavečeříte (nebo alespoň my ne, protože nám přijít az kolem 20hod, po polopenzich, s tim, ze nemáte na vyber více nez jedno jídlo, nevyhovovalo)...a to je celkem skoda. Jinak celkem pekne misto, pak postrádá své kouzlo.
Stayed 3 nights in Jul 2019

10/10 Excellent

Sona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

10/10 Excellent

Jakub

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2019

10/10 Excellent

Ján

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
určite sa sem vrátim
Krásne prostredie, podvečer nádherný pohľad na Vysoké Tatry a pasúcu sa rodinku jeleníc cca 10m od balkóna:-)
Stayed 3 nights in Jul 2019

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Je wordt niet serieus genomen door het personeel, van de 4 dagen hebben we 3 dagen geen wifi gehad. 3× gemeld. Werd niks aan gedaan. Ook werden de handdoeken nooit ververst. Dus 4 dagen dezelfde handdoek gehad!
Stayed 4 nights in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Moje hodnotenie
Nadherna poloha
Stayed 1 night in Feb 2019

10/10 Excellent

Juraj

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2019

10/10 Excellent

Dirk

neues Apartmenthotel
Gutes neu gebautes Apartmenthotel mit mehreren Häusern. Grosse Zimmer mit kompletter Küche. ca. 10 Minuten per Auto von der Hohen Tatra entfernt.
Stayed 3 nights in Sep 2018

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Stayed 1 night in Aug 2018

10/10 Excellent

Gábor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New hotel at Tatra mountains
Everything was perfect. The building is new and very nice. The landscape is incredibly beautiful.
Stayed 1 night in May 2018

10/10 Excellent

Sarolta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2017

10/10 Excellent

nikolay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
все хорошо нам понравилось!
Stayed 3 nights in Dec 2017

10/10 Excellent

Piotr

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2017

8/10 Good

Miroslav

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Gleb

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Vojtech

Liked: Cleanliness, staff & service, property conditions & facilities
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