Front of property

Reviews of Clocktower Inn Ventura

3 out of 5
Clocktower Inn Ventura
181 E Santa Clara St, Ventura, CA

Reviews

8.4

Very good

Rating 10 - Excellent. 463 out of 1006 reviews" "
Rating 8 - Good. 332 out of 1006 reviews" "
Rating 6 - Okay. 123 out of 1006 reviews" "
Rating 4 - Poor. 54 out of 1006 reviews" "
Rating 2 - Terrible. 34 out of 1006 reviews" "

8.4/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our favorite place in town
Stayed 1 night in Mar 2024
Response from Brian S. on 25 May 2024
Hi Lauren,Thank you for sharing this lovely message! It’s heartwarming to see how much you appreciate The Clocktower Inn. Your kind words truly motivate us to continue providing exceptional service. We look forward to welcoming you back soon!The Clocktower Inn Team

8/10 Good

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff. Great room. Breakfast was average.
Stayed 1 night in May 2024
Response from Brian S. on 24 May 2024
Dear Thomas,Thank you for taking the time to share your experience with us. We appreciate your feedback and are delighted to hear that you found our staff to be very nice and enjoyed your room. Your comfort and satisfaction are our top priorities.Regarding breakfast, we apologize if it didn’t meet your expectations. We continuously strive to improve our offerings, and your comments will help us enhance our breakfast service.We hope to welcome you back soon for another pleasant stay. If there’s anything else we can assist you with, please don’t hesitate to reach out.Warm regards,Brian S.

8/10 Good

Sandra, rancho cucamonga

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Well run by staff
Stayed 2 nights in May 2024

10/10 Excellent

Joanne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is friendly, VERY walkable to shops and restaurants. The room was clean and comfortable, great water pressure in the shower.
Stayed 1 night in May 2024

8/10 Good

maria

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was wonderful and the room was cute. But parking was horrible and the outer door into the side I was staying out was broken so anyone could must walk into that area. It was also pretty noisy.
Stayed 1 night in May 2024

8/10 Good

Paul j

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff very helpful and great location close to fairgrounds.
Stayed 1 night in May 2024
Response from Janet Oliver, Clocktower Inn on 16 May 2024
Dear Paul J,Thank you for taking the time to share your experience at Clocktower Inn. We're thrilled to hear that you found our front desk staff helpful and that our location near the fairgrounds suited your needs perfectly.Our team takes great pride in providing exceptional service to all our guests, and it's always rewarding to receive such positive feedback. We're glad that our staff contributed to making your stay enjoyable and convenient.Should your travels bring you back to Ventura, we would be honored to host you again at Clocktower Inn. Please don't hesitate to reach out if there's anything we can assist you with in the future.Warm regards,

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was friendly and welcoming!
Stayed 1 night in May 2024

10/10 Excellent

Jazz

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's rustic and has great architecture around it.
Stayed 1 night in May 2024
Response from Brian S. on 16 May 2024
Hey Jazz!Thank you for sharing your experience at the Clocktower Inn! We’re delighted to hear that you appreciated the rustic charm and the great architecture surrounding our hotel. Our inn, created from a 1940s Spanish-style firehouse and clock tower, holds a special place in Ventura’s history. Located in the heart of Downtown Ventura, we offer warm hospitality, a cozy setting, all wrapped in a charming mission theme. Guests love our rustic rooms, as well as our cozy amenities. Whether you’re here for business or leisure, the Clocktower Inn promises a unique and memorable stay and it’s wonderful to know you were able to enjoy just that! Until next time,Clocktower Inn Team

10/10 Excellent

Carolyn

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a quaint older property. Bed was comfortable. The restaurant/bar next door was delicious. Everyone was very friendly.
Stayed 3 nights in Apr 2024
Response from Brian S. on 8 May 2024
Dear Carolyn,Thank you for taking the time to share your experience at the Clocktower Inn in Ventura. We appreciate your feedback and are delighted to hear that you found our property to be quaint and comfortable.Our historic inn, created from a 1940s Spanish-style firehouse and clock tower, holds a special place in Ventura’s heart. We’re proud of our charming guestrooms and the warm hospitality we offer. It’s wonderful to know that you enjoyed the comfortable bed during your stay.The proximity to the delightful restaurant and bar next door is indeed a highlight. We’re glad you had the chance to savor their delicious offerings. Our team strives to provide friendly service, and we’re thrilled that you found everyone to be welcoming.As part of our hometown’s history, we aim to leave a positive impression on all our guests. We hope you’ll visit us again soon and explore more of what Ventura has to offer. If there’s anything else we can assist you with, please don’t hesitate to reach out.Warm regards, The Clocktower Inn Team

4/10 Poor

roberta

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2024
Response from Brian S. on 10 May 2024
Hello Roberta, Thank you for taking the time to leave a rating. I’m truly sorry to see your stay wasn’t up to your or our standards. Reach out to us anytime and let us know more. We strive to give the best experience to all our guests and your Insite would be invaluable to our team. We hope you will consider staying with us again.All the Best, Brian S.

6/10 Okay

David

Stayed 1 night in May 2024
Response from Brian S. on 25 May 2024
Hello David,Thank you for your rating. We are so sorry to see that your experience with us was not up to the mark. Reach out anytime, let us know your thoughts on improvements, and please consider giving us a second chance to give you a well-deserved stay.Looking forward to hearing from you.ThanksBrian S.

10/10 Excellent

Amy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, friendly staff
Response from Brian S on 4 May 2024
Amy, We’re delighted to hear that you had a positive experience at the Clocktower Inn in Ventura! The very nice and friendly staff is indeed one of the hotel’s standout features. The Clocktower’s historical charm, prime location near shops and dining establishments, and budget-friendly rates make it go too for many of our guests. So glad to have you amoung them.See you again Soon, Clocktower Inn Team

8/10 Good

Natalie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Mar 2024

8/10 Good

Stephanie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed for my 40th birthday even though I live up the street, all of my closest friends flew or drove from out of state/town and I wanted to be close to them. They put us all in the same wing and were very sweet during check in. The room is very spacious and comfortable.
Stayed 1 night in Apr 2024

6/10 Okay

DZONIK

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Apr 2024
Response from Brian S. on 2 May 2024
Dear Dzonik,We appreciate your honest rating! Your feedback helps us grow. If there’s anything you’d like us to improve, please share. We’re dedicated to enhancing our guests’ experiences. We hope to see you again soon.All the Best,Brian S

4/10 Poor

Anna

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The beds were terrible . The staff wasn’t as friendly . We tried to let them Know the beds were terrible but they said oh ya ok
Stayed 1 night in Apr 2024

10/10 Excellent

James

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the "old world" ambiance of the facility/rooms. Friendly staff and enjoyed the attached restaurant.
Stayed 1 night in Apr 2024
Response from Brian S. on 25 Apr 2024
Dear James,Thank you for sharing your delightful experience at the Clocktower Inn. We appreciate your positive feedback and are thrilled to hear that you loved the “old world” ambiance of our facility and rooms. Our team takes pride in creating a warm and welcoming atmosphere that matches the charm for our guests.We look forward to welcoming you back in the future. If there’s anything else we can do to enhance your stay, please don’t hesitate to reach out.All the Best, Clocktower Inn Team

8/10 Good

Tu

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

8/10 Good

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There were not many options for hotels around downtown when I looked. Most looked very sketchy. The Clocktower was clean, and well run. The staff was all very friendly and helpful and the Mexican restaurant had really good food. If you need a place that is not at the beach and in downtown, this is the place.
Stayed 1 night in Apr 2024
Response from Brian S. on 28 Apr 2024
Hi Paul,Thank you for sharing your experience at the Clocktower Inn in Ventura, CA! We appreciate your feedback. While we understand that options were limited around downtown, we’re thrilled to hear that you found the Clocktower Inn to be clean, well-run, and staffed with friendly and helpful personnel. Our mission-themed ambiance, complete with a cozy lobby fireplace and a greenhouse-like breakfast room, aims to create a unique and rustic vibe for our guests. Plus, being centrally located near shops and dining makes it convenient for exploring the area.We’re delighted that you enjoyed the Mexican restaurant’s delicious food! If you ever need a comfortable place to stay away from the beach but still in the heart of downtown Ventura, we’d love to welcome you back. Feel free to reach out if you have any other questions or need assistance. Safe travels!Clocktower Inn Team

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The Staff were super friendly. Location was great to walk Main street.
Stayed 1 night in Apr 2024

2/10 Terrible

joel, arcata

Liked: Staff & service
Disliked: Property conditions & facilities
Grossly misrepresented on Expedia. The pictures of the rooms look to be another hotel entirely. Their “queen “ beds are full sized beds. The rooms are roughly half the size of the ones pictured. The mattresses are the very old spring type from the 80s. One can plainly hear the guests in no less than three other rooms at all times. Backs up to a park of drunkards. Breakfast was only for the brave! I highly doubt anyone would ever stay here more than once. Expedia gave it a high review which really makes me question how they decide to distribute reviews.
Stayed 1 night in Apr 2024

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always enjoy staying here
Stayed 1 night in Mar 2024

10/10 Excellent

Anthony

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely served it’s purpose
Stayed 1 night in Apr 2024

10/10 Excellent

Roberto

Liked: Staff & service, property conditions & facilities
Nice hotel located by a lot of places to eat and go sight seeing
Stayed 1 night in Apr 2024
Response from Brian S on 18 Apr 2024
Dear Roberto,Thank you for choosing the Clocktower Inn Ventura and for sharing your delightful 5-star review! Your wonderful experience makes our day!Our prime location is indeed a highlight. Being situated near numerous dining options and attractions makes exploring the area convenient for our guests. Whether you’re in the mood for a delicious meal or want to soak in the local sights, you’re just steps away from it all.We appreciate your positive feedback, and we look forward to welcoming you back for another memorable stay. Warm regards, The Clocktower Inn Ventura Team

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Older beach property less than a mile from the beach and a few hundred yards from downtown. Weekend breakfast is excellent! Staff very friendly and helpful.
Stayed 2 nights in Apr 2024
Response from Brian S on 18 Apr 2024
Dear Richard, Thank you for sharing your experience at the Clocktower Inn! It’s great to hear that you enjoyed the weekend breakfast. Excellent food can make a stay even more memorable. The friendly and helpful staff also contribute to a positive experience and it’s a comfort to know we were up to the task as a team. See you again soon!The Clocktower Inn Team

10/10 Excellent

Han, Fredericksburg

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Brian S on 17 Apr 2024
Dear Han,Thank you for taking the time to share this generous rating of your stay at the Clocktower Inn. Our entire staff is delighted to see that we provided a wonderful experience for you during your visit. It’s clear that we exceeded your expectations.Until next time!All the Best,The Clocktower Inn Team

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome staff and service, highly recommend it if visiting Ventura & Ojai for the first time!
Stayed 1 night in Apr 2024

10/10 Excellent

JANICE

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay excellent staff too.
Stayed 1 night in Apr 2024
Response from Brian S. on 17 Apr 2024
Dear Janice,Thank you for sharing your delightful review! We’re thrilled to hear that you had a lovely stay at the Clocktower Inn. Our dedicated staff truly appreciates your kind words. We look forward to welcoming you back soon!Warm regards,The Clocktower Inn Team

8/10 Good

alyssa

Travelled with family
Liked: Cleanliness, staff & service
Enjoyed the location, easy to walk to downtown to shop and eat. We had a nice upstairs corner room, very spacious. Free parking was a bonus. Our only disappointment was the Mexican restaurant attached to the hotel- the food was not good and service was poor.
Stayed 1 night in Mar 2024
Response from Brian S. on 7 Apr 2024
Dear Alyssa,Thank you for your review and for highlighting the aspects of your stay that you enjoyed. Convenient location, spacious room, and complimentary parking are always high on the list and we’re delighted to hear that these features enhanced your visit to Ventura.We regret to hear that your dining experience at the adjacent Mexican restaurant did not meet your expectations. Our front desk team is always ready with a variety of recommendations for local dining spots that cater to diverse tastes and preferences. During your next visit, we would be more than happy to guide you to some of Ventura’s culinary gems.We appreciate your feedback and look forward to serving you better in the future.Warm regards, Brian S.

8/10 Good

Roderick, Pittsburgh

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed overnight for a trip to Channel Islands. Staff at check in was friendly, helpful, and just fun to talk to. Even though we had to check out before breakfast started, the staff made it a point to get some food, and more importantly, coffee, out for us before we had to leave - we really appreciated this extra effort! Rooms are a bit dated tbh but that was minor compared to the very positive experience we had with the staff. would recommend.
Stayed 1 night in Mar 2024
Response from Brian S. on 6 Apr 2024
Dear Roderick,Thank you for your thoughtful review. We’re elated to know that our staff made a positive impact on your stay. Their friendliness and helpfulness are indeed what transform a good stay into a great one! Our Night Auditor, in particular, is dedicated to ensuring our guests have access to food and coffee before early departures, and we’re glad this service was beneficial for you.Your feedback about the rooms is invaluable to us. We are committed to continuous improvement and your insights are integral to that process.We’re honored by your recommendation and eagerly await the opportunity to serve you again on your next visit to the Channel Islands.Warmest regards,The Clocktower Inn Team

6/10 Okay

Quyen

Stayed 4 nights in Mar 2024

8/10 Good

Maria

Travelled with family
Liked: Cleanliness, staff & service
Over all it’s ok
Stayed 1 night in Mar 2024
Response from Brian S. on 28 Mar 2024
Dear Maria,Thank you for taking the time to share your feedback with us. We’re glad to hear that your overall experience was okay, but we believe that “okay” is not where our service should end. Our goal is to exceed expectations and provide an exceptional experience that leaves our guests eager to return.We would love to see you again for another stay. We plan on elevating your experience from okay to outstanding. Your satisfaction is our top priority, and we are committed to continuous improvement.Warm regards, Clocktower Inn Team

10/10 Excellent

Janos, Rancho Palos Verdes

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice historical building converted into a pleasant hotel, near downtown Ventura.
Stayed 1 night in Feb 2024
Response from Brian S. on 23 Mar 2024
Dear Janos,Thank you for taking the time to share your experience at the Clocktower Inn. We’re delighted to hear that you appreciated the unique charm of our historical building and its convenient location in the heart of Ventura. Our team is committed to providing a warm and welcoming atmosphere, and we’re glad that this resonated with you during your stay.We look forward to welcoming you back to the Clocktower, where the grandeur of the past meets the comforts of the present.Yours sincerely, The Clocktower Inn Team

8/10 Good

Consuelo, San Jose

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Bathrooms needs updating.
Stayed 1 night in Mar 2024
Response from Brian S. on 21 Mar 2024
Consuelo,Thank you for staying with us for your recent stay. We appreciate your feedback and take all guest comments seriously.We apologize if the bathrooms did not meet your expectations. Your feedback is valuable to us, and we are actively making changes as we continue to improve our property.We hope you enjoyed other aspects of your stay, and we look forward to welcoming you back in the future. If there’s anything else you’d like to share, please feel free to reach out.Regards,Brian S.

6/10 Okay

Ryann

Disliked: Property conditions & facilities
Stayed 1 night in Mar 2024
Response from Brian S. on 21 Mar 2024
Dear Ryann,Thank you for taking the time to rate your stay with us. We noticed you rated us three stars, and we would love to hear more about your experience. Your feedback is crucial in helping us improve and ensure that we provide the best possible service to our guests.If there’s anything specific that you enjoyed or areas where you feel we could do better, please do not hesitate to reach out. We are committed to providing an exceptional stay for all our guests and your insights are valuable to us.We hope to have the opportunity to welcome you back and deliver a five-star experience in the future.Warm regards, Brian S.

8/10 Good

Julia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly. Comfortable. Could use some upgrades.
Stayed 2 nights in Mar 2024
Response from Brian S on 17 Mar 2024
Dear Julia,Thank you for taking the time to share your thoughts about our hotel. We appreciate your positive feedback regarding our friendly service and comfortable accommodations. Your suggestion about upgrades is valuable to us. We continuously strive to enhance our facilities and amenities to provide an even better experience for our guests. Rest assured, we will take your comments into consideration as we plan for future improvements, and you will be happy to know many are already in the works. We can’t wait for you to see the Clocktower in a new and exciting light.Warm regards, The Clocktower Inn Team

10/10 Excellent

Loretta

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the Mission and easy to walk to shops, lots of personality in this hotel.
Stayed 1 night in Mar 2024
Response from Brian S. on 18 Mar 2024
Dear Loretta,Thanks for this review! As you mentioned, our little hotel has a ton of personality. The Clocktower Inn isn’t just a place to rest your head; it’s a living testament to the city’s past. Picture this: back in the 1930s, this very building stood tall as a fire station, its walls echoing with the urgency of alarms and the camaraderie of brave souls. The tower, oh, it had a purpose—to dry fire hoses, a silent sentinel against the flames.Fast-forward to today. The firehouse has metamorphosed into a charming inn, its Spanish-style architecture embracing the years like a seasoned storyteller. The beamed ceilings cradle memories of laughter and whispered confidences. And the lobby fireplace, it crackles with warmth, inviting weary travelers to gather ‘round and share their tales.And when you sip your morning coffee in the courtyard, know that you’re sipping history itself.When you stay at the Clocktower Inn, you’re not just a guest; you’re a custodian of stories and rich history. A unique and warming place to call your very own Home Away From Home. Let the echoes of the past cradle you, and may your own tale intertwine with the threads of time.Warm regards, The Clocktower Inn Team

10/10 Excellent

Mary Beth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is conveniently located in downtown Ventura near the mission basilica. The front desk staff was very friendly and offered a variety of suggestions about places to eat nearby. This hotel is within short walking distance of downtown Ventura where you can find funky thrift stores, great restaurants and bars with live music. The hotel is in a Spanish Adobe---very clean and comfortable. Definitely would stay here again.
Stayed 1 night in Mar 2024
Response from Brian S. on 13 Mar 2024
My Dear Mary Beth, It is with an ebullient heart and a spirit lifted by the light of your gracious words that I extend my most sincere thanks and appreciation. Your laudatory review, akin to a beacon of guiding light, illuminates the path for fellow travellers in search of respite and merriment. The front desk staff, those paragons of hospitality, are overjoyed to hear of your satisfaction with their service. They take great pride in their role as the heralds of good cheer and purveyors of local wisdom, guiding our esteemed guests to the culinary delights and spirited entertainments that abound in our fair town. Your commendation of our establishment’s cleanliness and comfort is received as the highest of honours, for it is our utmost endeavour to provide a sanctuary of solace and repose. The Spanish Adobe, with its walls steeped in history and warmth, rejoices in having served you well. We await, with bated breath and open doors, the joyous occasion of your return. May your future journeys be safe and your memories of Ventura fond, until we have the pleasure of your company once more. Yours in service and gratitude, The Clocktower Inn Team

10/10 Excellent

Ricardo

Stayed 1 night in Mar 2024
Response from Brian S. on 29 Mar 2024
Hello Ricardo, Thank you for taking the time to provide us with your rating. We’re delighted to see that we fulfilled your expectations, we hope to welcome you back soon!All the Best, Clocktower Inn Team

2/10 Terrible

Rael

Disliked: Staff & service, amenities, property conditions & facilities
Dirty
Stayed 1 night in Mar 2024
Response from Brian S. on 10 Mar 2024
Dear Rael,We are truly sorry to hear that cleanliness was a concern during your stay with us. Providing a clean and comfortable environment is a top priority for us, and it’s clear we missed the mark.We take feedback like yours seriously and have addressed the issue with our housekeeping team to ensure our standards are fully met in the future. We would appreciate the chance to discuss your experience further and invite you to contact us directly.Thank you for bringing this to our attention, and we hope to have the opportunity to restore your confidence in our hotel.Sincerely, Brian S.

8/10 Good

danitza

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Lovely hotel, near if the restaurants and the beach. Good location, fair price… some chair need replacement
Stayed 1 night in Mar 2024
Response from Brian S. on 18 Mar 2024
Dear Danitza,Thank you for choosing the Clocktower Inn for your recent stay! We’re thrilled to hear that our convenient location near Ventura’s fantastic restaurants and the scenic beach added to your experience. Your feedback is invaluable to us, and we appreciate your honesty. We apologize for any inconvenience caused by the chairs. Rest assured, we’ll scour the lot of them and work on replacing them to ensure a more comfortable stay for our guests.We hope to welcome you back soon, and we’ll make sure those chairs are as cozy as a beachside hammock! Warm regards, The Clocktower Inn Team

2/10 Terrible

Santos

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Brian S. on 10 Mar 2024
Dear Santos,We noticed you rated your experience with us as one star, and we’re genuinely concerned to hear that your stay did not meet your expectations. We are committed to providing our guests with the highest quality of service and comfort, and it seems we fell short this time.We would greatly appreciate the opportunity to learn more about your experience and how we can make things right. Please feel free to reach out to us directly with any feedback you may have.Thank you for your visit, and we hope to have the chance to welcome you back and exceed your expectations in the future.Warm regards,Brian S.

6/10 Okay

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Brian S. on 1 Mar 2024
Hi Theresa,Thank you for choosing to stay with us, and for taking the time to leave us a rating. We are sorry to hear that we did not meet your expectations and deliver the best stay possible. Please let us know what factors contributed. We would love the opportunity to address them and offer you an even better night’s stay when you return.Sincerely,Brian S

8/10 Good

Megan

Stayed 1 night in Feb 2024
Response from Brian S. on 23 Mar 2024
Thank you, MeganFor taking the time to leave us a four-star rating. We’re glad to know that you had a positive experience with us. We’re always striving to improve, and your feedback is valuable in reaching our goals. We look forward to welcoming you back.Sincerely,The Clocktower Inn team

4/10 Poor

Karen

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The Clocktower, however centrally located, is in desperate need of updates. The fireplace in the room was a bonus.
Stayed 3 nights in Feb 2024
Response from Brian S. on 23 Feb 2024
Dear Karen,Thank you for taking the time to share your feedback about your recent stay. We appreciate your honesty and value your input.We apologize if your experience did not meet your expectations. Your comments regarding the need for updates are duly noted. As a historic property created from a 1940s Spanish-style firehouse, we understand the importance of maintaining our unique charm while also ensuring modern comforts for our guests. Rest assured, we continuously strive to enhance our facilities and amenities and many changes are taking place.On a brighter note, we’re delighted that you enjoyed the fireplace in your room. It’s indeed a special feature that adds warmth and character to our accommodations.We hope you’ll consider staying with us again in the future. Our friendly team is committed to making your next visit even more enjoyable.Warm regards,Brian S.

10/10 Excellent

Amy

Stayed 1 night in Feb 2024
Response from Brian S. on 22 Mar 2024
Dear Amy,Thank you for taking the time to leave a fantastic review for the Clocktower Inn. We’re thrilled to hear that your stay with us was enjoyable. Reviews like yours are incredibly helpful to potential guests as they choose their accommodations.We look forward to welcoming you back in the near future.Warm regards,The Clocktower Inn Team

10/10 Excellent

Knox

Liked: Cleanliness, staff & service, amenities
Great stay in walking distance from downtown Ventura
Stayed 1 night in Dec 2023
Response from Brian S. on 22 Feb 2024
Hi Knox,We’re truly grateful for your review. Our commitment is to offer an exceptional stay, and it’s rewarding to know we’ve surpassed your expectations. The charm of our location is just the cherry on top! See you again soon,The Clocktower Inn Team

6/10 Okay

Cris

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2024
Response from Brian S. on 15 Feb 2024
Hi Cris, First, let me thank you for staying with us and taking the time to leave us a rating. I see that while your stay was fine, it wasn’t up to par with a 5-star stay that you and other guest deserve. We hope to see you again and work hard at turning that 3 into a 5 you can write home about!All the Best, Brian S

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Ventura Treat!
It’s always a pleasure to stay at the clocktower. Conveniently located in downtown Ventura, the rooms are cozy, the beds are comfy, and the great Ventura vibe is all around!
Stayed 1 night in Feb 2024
Response from Brian S on 21 Feb 2024
Thank you for sharing your experience, Kim! We’re delighted to hear that you enjoyed your stay at the Clocktower Inn. Nestled in the heart of downtown Ventura, our cozy historic rooms are a relaxing retreat for our guests. And yes, that great Ventura vibe is indeed all around! We appreciate your kind words and look forward to welcoming you back for another delightful stay. If there’s anything else we can do to enhance your experience, feel free to let us know. Safe travels! Sincerely,The Clocktower Inn Ventura Team

2/10 Terrible

Martin

Disliked: Property conditions & facilities
Granted we were having torrential rains…but the bathroom ceiling leaked so much the fan housing fell in the middle of the night for a loud awakening. There are quite a few new hotels coming to town and this one is falling terrible behind in renovations. Even with the “wet flooring” signs…lobby and stairs are covered in slippery tile.
Stayed 2 nights in Feb 2024
Response from Brian S. on 14 Feb 2024
Dear Martin,Thank you for taking the time to share your experience. We truly appreciate feedback from our valued guests as it helps us identify areas where we can improve and enhance our services.Firstly, we sincerely apologize for the inconvenience you encountered during your stay. These issues are not reflective of the high standards we aim to maintain. Our team is working diligently to address them and ensure that it does not happen again in the future. We understand the importance of a peaceful and comfortable night’s sleep for our guests.Regarding the renovations, we understand your concerns. Rest assured, we have a comprehensive renovation plan in place to upgrade our facilities and provide an enhanced guest experience. Everything from our newly installed hallway carpeting to the new door lock system soon to come. We’ve heard the feedback and agree, we really can’t wait to show you all the changes being made.Once again, we apologize for any inconvenience you experienced during your stay. We truly value your feedback and hope you will consider giving us another opportunity to provide you with the exceptional service that we strive for.Thank you for staying with us, and we hope to have the pleasure of welcoming you back in the future.Warm regards,Brian S.