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Reviews of Hotel Restaurant Elite Visp

3 out of 5
Hotel Restaurant Elite Visp
Bahnhofplatz 7, Visp

Reviews

8.4

Very good

Rating 10 - Excellent. 51 out of 137 reviews" "
Rating 8 - Good. 59 out of 137 reviews" "
Rating 6 - Okay. 22 out of 137 reviews" "
Rating 4 - Poor. 4 out of 137 reviews" "
Rating 2 - Terrible. 1 out of 137 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jose

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Feb 2024
Response from Management - Hotel Elite Visp on 22 Feb 2024
Sehr geehrter Herr Jose. Vielen herzlichen Dank für Ihren Aufenthalt und Ihr anschliessendes tolles Feedback. Es freut uns sehr, dass es Ihnen bei uns gefallen hat. Wir hoffen, Sie bald wieder bei uns begrüssen zu dürfen. Ihr Hotel Restaurant Elite Team in Visp

10/10 Excellent

Jaylan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Management - Hotel Elite Visp on 19 Feb 2024
Sehr geehrter Gast. Herzlichen Dank für Ihre tolle Bewertung. Es freut uns sehr, dass es Ihnen bei uns gefallen hat. Wir hoffen, Sie bald wieder bei uns begrüssen zu dürfen.

8/10 Good

Andrzej

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2023
Response from Management - Hotel Elite Visp on 7 Nov 2023
Sehr geehrter Andrzej. Vielen Dank für Ihr Feedback. Es freut uns, dass Sie einen schönen Aufenthalt bei uns hatten. Wir hoffen, Sie bald wieder bei uns begrüssen zu dürfen. Ihr Hotel Elite Team in Visp

10/10 Excellent

Jose

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Management - Hotel Elite Visp on 2 Nov 2023
Sehr geehrter Jose. Vielen Dank für Ihren Aufenthalt und Ihr Feedback. Es freut uns sehr, dass Ihnen unser Haus gefallen hat. Wir hoffen, Sie bald wieder bei uns begrüssen zu dürfen.

10/10 Excellent

Aria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Management - Hotel Elite Visp on 4 Sept 2023
Sehr geehrter Gast. Vielen Dank für Ihren Aufenthalt und Ihr anschliessendes tolles Feedback. Vielen Dank! Wir hoffen, Sie auch in Zukunft wieder bei uns begrüssen zu dürfen. Hotel Elite Team in Visp

10/10 Excellent

SAMUEL, Centennial

Liked: Cleanliness, staff & service
Conveniently located next to train station. Hotel restaurant was good and very nice breakfast. Air conditioning would have been nice as it was very warm that day.
Stayed 1 night in Jul 2023
Response from Management - Hotel Elite Visp on 4 Sept 2023
Dear Samuel, thanks for staying with us and your feedback. We are happy to read that you enjoyed our service. We hope to welcoming you again with us. Best regards / Hotel Elite Visp

10/10 Excellent

Deborah

Stayed 4 nights in May 2023
Response from Hotel Elite Visp - Management on 24 Jun 2023
Sehr geehrte Deborah. Vielen Dank für Ihren Besuch und Ihr anschliessendes Feedback. Es freut uns sehr, dass wir Sie bei uns begrüssen durften. Ihr Hotel Elite Team in Visp

8/10 Good

Malama, Royersford

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was one of the rare good surprise hotel! Loved it for everything…great Dinning at the hotel offering 3 great options and yet also easy access to other eating options near the hotel The staff were amazingly welcoming and friendly!
Stayed 1 night in Apr 2023
Response from Hotel Elite Visp - Management on 2 May 2023
Dear, Thank you for this amazing feeback. Those feedbacks means a lot to us! Thank you. We hope to welcoming you again with us! Best regards

10/10 Excellent

Pekka

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and clean basic rooms. Hotel and its restaurant operated nicely with friendly staff
Stayed 1 night in Mar 2023
Response from Hotel Elite Visp - Management on 7 Apr 2023
Dear, Thank you so much for your kind feedback. We are happy to hear that you enjoyed our service. We hope to welcoming you again with us. Best regards - Hotel Elite Visp

8/10 Good

Veljko

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located near train station, and near the facility I was visiting
Stayed 3 nights in Nov 2022
Response from Hotel Elite Visp - Management on 6 Dec 2022
Dear, Thank you for your stay and your feedback. We hope to welcoming you again in Visp. Best regards- Hotel Elite Visp

4/10 Poor

Verified traveller

Business traveller
Liked: Cleanliness
Disliked: Staff & service
Basic - D+
A very Basic Hotel for the High Price, Breakfast was very basic and without English Breakfast Tea, Room was clean but I had to ask for extra Pillows and more Clothes Hangers, as a Hotel known to be used by business travellers there was also no laundry service. Hotel Bars and Restaurants were also very uninspiring
Stayed 4 nights in Sep 2022
Response from Ihr Hotel Elite Team in Visp on 16 Sept 2022
Dear, Thank you for your feedback. Our hotel offers 3 bars / restaurant. We deeply apologize that all our bars didn't fit your style. Our clients can always ask for clothes hangers or pillows. We are happy to handle it out if you like more. Best regards - Hotel Elite Visp

8/10 Good

Barbara

Stayed 1 night in Jul 2022

10/10 Excellent

Johnnie

Stayed 1 night in Dec 2021

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable hotel next to Visp train station
Super convenient location across the street from the Visp train station. Breakfast included is a nice perk. We only stayed here for a night in between Geneva airport and Zermatt but its the perfect stop off because of the train transfer. We would stay again for sure.
Stayed 1 night in Jan 2022
Response from Hotel Elite Visp - Management on 4 Jan 2022
Dear Peter. Thank you so so much for this amazing feedback. It was a pleasure having you here for one night. We hope to welcoming you a again and wish you all the best. Best regards

8/10 Good

Elba

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good in genral
Well located in Visp, clean and spacious rooms. I will recommand.
Stayed 1 night in Aug 2021
Response from Hotel Elite Visp - Management on 17 Aug 2021
Dear, Thank you so much for your amazing feedback. We are happy to read that you enjoyed your time in our hotel. We hope to welcoming you again. Best regards & all the best - Hotel Elite Visp

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2021
Response from Hotel Elite Visp - Management on 12 Sept 2021
Sehr geehrter Gast. Vielen Dank für Ihre tolle Bewertung. Wir hoffen, Sie in Zukunft wieder bei uns begrüssen zu dürfen. Freundliche Grüsse - Hotel Elite Visp

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice visit in Visp
My stay was good and everything worked fine. The breakfast could have been more varied.
Stayed 1 night in Oct 2020
Response from Hotel Elite Visp - Management on 13 Oct 2020
Dear Sir or Madam. Thank you for your feedback. We are happy to read that you enjoyed your stay in our hotel. Best regards

10/10 Excellent

Lorraine Clarke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vist restaurant Hotel
Very nice room. Large bedroom. Very good service. Restaurant and pub attached which we used frequently. Would recommend.
Stayed 2 nights in Mar 2020
Response from Hotel Elite Visp on 15 Apr 2020
Dear Mrs. Clarke. Thank you so much for your great feedback. We are happy to read that you enjoyed our service. We really hope to welcoming you again. Stay safe! Best regards

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, lovely staff. Rooms were ok, breakfast was nice but basic.
Stayed 2 nights in Feb 2020
Response from Hotel Elite Visp on 14 Feb 2020
Dear Sir or Madam. Thank you for your feedback. We are happy to read that you enjoyed our location, the staff and the rooms. Best regards

6/10 Okay

Andy

Business traveller
Liked: Cleanliness, staff & service
Staff were helpful and friendly. The rooms were basic with no coffee or tea making facilities in rooms. Room was not very well sound proofed and was near lift and stairs. Therefore had a disturbed sleep both nights I stayed there. The restaurant had a good selection of food for dinner but breakfast was very basic and limited.
Stayed 2 nights in Jan 2020
Response from Hotel Elite Visp on 25 Jan 2020
Dear Andy. Thank you for staying with us and your feedback. We deeply apologize for the inconvience during your stay!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quite small room, but comfortable and quiet.
Stayed 2 nights in Dec 2019
Response from Hotel Elite Visp on 3 Jan 2020
Dear Sir or Madam. Thank you for staying with us and your feedback on Hotels.com

8/10 Good

Yi-hsing

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019
Response from Hotel Elite - Management on 31 Dec 2019
Dear Yi-hsing. Thank you so much for your feedback. We are happy that you enjoyed your stay in our hotel. Best regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019
Response from Hotel Elite Visp - Management on 26 Nov 2019
Sehr geehrte Damen und Herren. Vielen Dank für die ausgezeichnete Bewertung. Wir haben uns sehr darüber gefreut. Danke!

8/10 Good

Amit

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2019
Response from Hotel Restaurant Elite Visp Management on 9 Oct 2019
Guten Tag. Herzlichen Dank für Ihre Bewertung. Wir hoffen, Sie auch in Zukunft wieder bei uns begrüssen zu dürfen.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very good, convenient and simple place with a good restaurant.
Stayed 1 night in Aug 2019
Response from Hotel Restaurant Elite Visp Management on 19 Aug 2019
Dear Sir or Madam. Thank you for your good feedback. We hope to welcoming you again in Visp.

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service
I wouldn't go there again.
No one at the reception at any hour. There is a phone, but I couldn't really figure was I was supposed to dial/speed dial. Calling the hotel number wasn't possible. The hotel room has no shutters, so in summer it will get very hot - either with the morning or evening sun. Curtains do not help. Room service came in the room at 8.00 am, mentioning I should have put the door sign... Never seen that before (so early I mean). Later they blocked the corridors while cleaning rooms. The bathroom was nice - renovated recently. With shutters and better service it could be a decent option.
Stayed 2 nights in Jul 2019
Response from Management - Hotel Elite Visp on 11 Jul 2019
Dear Sir or Madam. We would like to thank you for your stay at our Hotel Elite in Visp and your online feedback. First of all, we apologize for disappointing you during your stay. Unfortunately, the given structure of the building currently does not allow an immediate change of the air condition. However, we have noted your useful advice for the future. Once again, we are very sorry that we could not meet your expectations and therefore offer our sincere apologies. Nevertheless, we hope to have another chance in the future in order to convince you of our improvements. Best regards

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was quick and pleasant for a late night checking in.
Stayed 1 night in Mar 2019
Response from Management - Hotel Restaurant Elite Visp on 30 Mar 2019
Dear Sir or Madam. Thank you for your kind feedback. Best regards

10/10 Excellent

Grahame

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Visp
Good location and good bars and food
Stayed 3 nights in Feb 2019
Response from Management - Hotel Restaurant Elite Visp on 1 Mar 2019
Dear Grahame. Thank you very much for this amazing feedback. We hope to welcoming you again in Visp. Best regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Visp
Very good and well located hotel
Stayed 4 nights in Feb 2019
Response from Management - Hotel Restaurant Elite Visp on 19 Feb 2019
Dear Sir or Madam. Thank you very much for this amazing feedback. We hope to welcoming you again in Visp. Best regards

8/10 Good

Cuneyit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Very good hotel in center and close to train station
Stayed 1 night in Jan 2019
Response from Management Hotel Restaurant Elite on 6 Feb 2019
Dear Cuneyit. Thank you very much for this amazing feedback. We are glad to hear that you enjoyed your stay in our hotel. We hope to welcoming you again. Best regards - Hotel Restaurant Elite Visp

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jan 2019
Response from Management - Hotel Restaurant Elite Visp on 2 Feb 2019
Dear Jose. Thank you for this amazing rating. We hope to wecoming you again in Visp. Best regards

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities
Worst hotel ever stayed
Lift was out of order and had to brought by ourselves our luggages to 4th floor. Imagine that...😡😡..unexpected experience...
Stayed 2 nights in Dec 2018
Response from Management - Hotel Restaurant Elite Visp on 25 Jan 2019
Dear client. We would like to thank you for your stay at our Hotel Elite in Visp and your online feedback. First of all, we apologize for disappointing you during your stay. We assure you to take your valuable feedback seriously. It helps us to improve our grade of friendliness and to scrutinize our standard procedures. Once again, we offer our sincere apologies and hope you grant us another chance in order to convince you of our good service standard. Best regards Hotel Restaurant Elite Visp

8/10 Good

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleased Enough
The lady at the reception desk warmly welcomed us, she was lovely. The hotel is right opposite the train station which was very helpful for us with our toddler. It is also situated just on the edge of the fairly small old town. Visp itself could offer so much more, but we still made the most of it on our one night stay. Breakfast was complete and adequate and the elevator in the building i an unexpected surprise!
Stayed 1 night in Jul 2018
Response from Hotel Restaurant Elite Visp Management on 13 Aug 2018
Dear Ian. We thank you for your feedback on Hotels.com. It makes us happy to read, that you had a good time and coloured memories of Visp and the Hotel Restaurant Elite Visp. All the best to you and we really hope to welcome you again by your next trip to Switzerland. Best regards

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2018
Response from Hotel Restaurant Elite Visp on 11 Apr 2018
Sehr geehrter Jose. Vielen Dank für Ihr tolles Feedback auf Hotels.com. Wir hoffen sehr, Sie auch in Zukunft wieder bei uns begrüssen zu dürfen. Ihr Hotel Restaurant Elite Team

6/10 Okay

Alexia

Business traveller
Liked: Staff & service, amenities
Hôtel classique, chambre confortable Vue latérale pas extraordinaire mais personnel sympa.
Stayed 1 night in Apr 2024
Response from Management - Hotel Elite Visp on 4 May 2024
Sehr geehrte Frau Alexia. Vielen Dank für Ihren Aufenthalt und Ihr Feedback. Wir hoffen, Sie bald wieder bei uns begrüssen zu dürfen. Ihr Hotel Elite Visp

8/10 Good

Heinrich

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍
Stayed 1 night in Feb 2024
Response from Management - Hotel Elite Visp on 13 Feb 2024
Sehr geehrter Gast. Vielen herzlichen Dank für Ihren Aufenthalt und Ihr anschliessendes Feedback. Wir hoffen, Sie auch in Zukunft wieder bei uns begrüssen zu dürfen. Ihr Hotel Elite Team in Visp

6/10 Okay

Lorenzo

Business traveller
Liked: Staff & service
Stayed 1 night in Jan 2024
Response from Management - Hotel Elite Visp on 13 Feb 2024
Sehr geehrter Gast. Vielen herzlichen Dank für Ihren Aufenthalt und Ihr anschliessendes Feedback. Wir hoffen, Sie auch in Zukunft wieder bei uns begrüssen zu dürfen. Ihr Hotel Elite Team in Visp

10/10 Excellent

martin

Liked: Cleanliness, amenities, property conditions & facilities
ich bin immer wieder positiv überrascht🙌🙏♥️
Stayed 1 night in Nov 2023

10/10 Excellent

Felix

Stayed 2 nights in Sep 2023
Response from Management - Hotel Elite Visp on 2 Nov 2023
Sehr geehrter Felix. Vielen Dank für Ihren Aufenthalt und Ihr Feedback. Es freut uns sehr, dass Ihnen unser Haus gefallen hat. Wir hoffen, Sie bald wieder bei uns begrüssen zu dürfen.

8/10 Good

Shirlin

Stayed 1 night in Aug 2023
Response from Management - Hotel Elite Visp on 4 Sept 2023
Sehr geehrter Gast. Vielen Dank für Ihren Aufenthalt und Ihr anschliessendes Feedback. Wir hoffen, Sie auch in Zukunft wieder bei uns begrüssen zu dürfen.

10/10 Excellent

Edith und Werner

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Die Hotel Zimmer sind modern und schön. Wir haben sehr fein gegessen. Die Musik in der Gartenwirtschaft war zu laut mit nervöser Musik.
Stayed 1 night in Jul 2023
Response from Management - Hotel Elite Visp on 4 Sept 2023
Sehr geehrte Frau Edith / Sehr geehrter Herr Werner.Vielen Dank für Ihren Besuch und Ihr anschliessendes Feedback. Wir hoffen, Sie bald wieder bei uns begrüssen zu dürfen. Ihr Hotel Elite Team in Visp

10/10 Excellent

Edith und Werner

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Wir sind sehr freundlich aufgenommen worden. Herzlichen Dank
Stayed 1 night in Jul 2023
Response from Management - Hotel Elite Visp on 4 Sept 2023
Sehr geehrte Frau Edith / Sehr geehrter Werner.Vielen Dank für Ihr tolles Feedback. Wir hoffen, Sie bald wieder bei uns begrüssen zu dürfen. Ihr Hotel Elite Team in Visp

8/10 Good

Timo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from Hotel Elite Visp - Management on 24 Jun 2023
Sehr geehrter Timo. Vielen Dank für Ihren Besuch und Ihr anschliessendes Feedback. Es freut uns sehr, dass wir Sie bei uns begrüssen durften. Ihr Hotel Elite Team in Visp

8/10 Good

Thomas

Business traveller
Liked: Cleanliness, staff & service
Stayed 1 night in May 2023
Response from Hotel Elite Visp - Management on 24 Jun 2023
Sehr geehrter Timo. Vielen Dank für Ihren Besuch und Ihr anschliessendes Feedback. Es freut uns sehr, dass wir Sie bei uns begrüssen durften. Ihr Hotel Elite Team in Visp

10/10 Excellent

Thomas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023
Response from Hotel Elite Visp - Management on 24 Jun 2023
Sehr geehrter Thomas. Vielen Dank für Ihren Besuch und Ihr anschliessendes Feedback. Es freut uns sehr, dass wir Sie bei uns begrüssen durften. Ihr Hotel Elite Team in Visp

8/10 Good

Roger

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alles Zentral
Stayed 1 night in Apr 2023
Response from Hotel Elite Visp - Management on 7 Apr 2023
Sehr geehrter Roger. Vielen Dank für Ihren Aufenthalt und Ihr anschliessendes Feedback. Wir hoffen, Sie bald wieder bei uns begrüssen zu dürfen.

6/10 Okay

Ina

Business traveller
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Kein warmes Wasser zum Duschen und Waschen!
Stayed 2 nights in Feb 2023
Response from Hotel Elite Visp - Management on 2 Mar 2023
Sehr geehrter Gast. Vielen Dank für Ihren Aufenthalt und Ihr anschliessendes Feedback. Wir haben in Ihrem Zimmer das Wasser überprüft. Wir konnten leider keinen Mangel feststellen. Ihr Zimmer verfügt über Warmes Waser zum Duschen und Waschen. Wir hoffen, Sie trotzdem wieder bei uns begrüssen zu dürfen. Ihr Hotel Elite Team in Visp

6/10 Okay

Volkmar

Travelled with family
Angefangene Mineralwasserflasche vom vorherigem Gast, war noch im Zimmer, anstelle einer frischen Flasche. Ebenfalls angebrauchte Portionsfläschchen von Duschmittel. Restaurant im 1. Stock ist empfehlenswert.
Stayed 3 nights in Oct 2022
Response from Hotel Elite Visp - Management on 21 Oct 2022
Guten Abend. Vielen Dank für Ihren Aufenthalt und Ihr anschliessendes Feedback. Feedbacks sind uns immer sehr wichtig. Wir entschuldigen uns vielmals für die angefangenen Produkte in Ihrem Zimmer. Wir haben Ihr Feedback direkt mit dem Housekeeping besprochen, um solche Fehler in Zukunft zu vermeiden. Wir entschuldigen uns vielmals bei Ihnen! Wir hoffen, Sie trotzdem wieder bei uns begrüssen zu dürfen.

8/10 Good

Rüdiger

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
gute Bahnanbindung, gutes Abendessen
Stayed 2 nights in Sep 2022
Response from Hotel Elite Visp - Management on 21 Oct 2022
Guten Abend. Vielen Dank für Ihre freundliche Bewertung, über welche wir uns sehr gefreut haben. Wir hoffen Sie bald wieder bei uns begrüssen zu dürfen. Ihr Hotel Elite Team in Visp

6/10 Okay

Biljana

Liked: Cleanliness, staff & service
Disliked: Room comfort
Gut aber viel zu teuer
Grundsätzlich sehr sauber. Bad relativ neu Das Bett ist jedoch nur für Personen bis 160cm geeignet. Viel zu Kurz. Leider finde ich der Preise für 2 Personen für eine Nacht für 294CHF unangemessen hoch. Wirklicher Wert ist eher bei 120-150 CHF. Das Zimmer ist eher spartanisch und alt. Frühstück gilt: wer zuerst da ist, bekommt die guten Sachen. Wir nicht mehr nachgefüllt.
Stayed 1 night in Aug 2022
Response from Ihr Hotel Elite Team in Visp on 16 Sept 2022
Sehr geehrte Frau Biljana. Vielen Dank für Ihre Nachricht und Ihren Aufenthalt. Wir nehmen Ihr Feedback sehr ernst! Gerne werden wir dieses mit der Geschäftsführung besprechen und allfällige Massnahmen direkt umsetzen. Ihr Hotel Elite in Visp