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Reviews of Kellogg Conference Hotel at Gallaudet University

3 out of 5
Kellogg Conference Hotel at Gallaudet University
800 Florida Avenue NE, Washington, DC

Reviews

8.0

Very good

Rating 10 - Excellent. 424 out of 1004 reviews" "
Rating 8 - Good. 311 out of 1004 reviews" "
Rating 6 - Okay. 131 out of 1004 reviews" "
Rating 4 - Poor. 69 out of 1004 reviews" "
Rating 2 - Terrible. 69 out of 1004 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had some friends and coworkers who visited while I was staying here and we could not figure out where to park.
Stayed 4 nights in May 2024
Response from Andre on 10 May 2024
5 Out of 5 Thank you for the kind words!

2/10 Terrible

Natalie

Disliked: Staff & service
Stayed 3 nights in Apr 2024
Response from Andre on 1 May 2024
So Sorry to hear we did not meet your expectations. We hope to get a second chance.

6/10 Okay

Aliakbar

Liked: Staff & service
Nice and polite staff and beatiful surroundig.
Stayed 5 nights in Apr 2024
Response from Andre on 1 May 2024
Thank you for the kind words.

10/10 Excellent

Eunsook

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Campus environment
Stayed 2 nights in Apr 2024
Response from Andre on 1 May 2024
5 out of 5 we will take it. Thank you.

10/10 Excellent

B9

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing place
Stayed 2 nights in Apr 2024
Response from Andre on 26 Apr 2024
5 out of 5! We love it!

10/10 Excellent

Josh

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The shuttle to/from Union station was very convenient. Overall a great place to stay - highly recommend!
Stayed 1 night in Apr 2024
Response from Andre on 26 Apr 2024
5 out 5. We love it. And yes, the complimentary shuttle is Amazing.

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 2 nights in Apr 2024
Response from Andre on 26 Apr 2024
5 out of 5. We love it. Thank you.

10/10 Excellent

Jocelyn

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Accessible via WMTA. Staff was so welcoming from the very beginning. The room was clean. The campus is beautiful and made for a beautiful walk. The Gallaudet University staff were also amazing and amiable. I would definitely stay here again.
Stayed 1 night in Apr 2024
Response from Andre on 12 Apr 2024
Thank you for the 5. We are glad you enjoyed your stay.

6/10 Okay

David

Travelled with family and small children
Liked: Cleanliness, staff & service
Look, these accommodations are not the Four Seasons, and various aspects of the property are a little run down. Nevertheless, it's clean and convenient and peaceful.
Stayed 1 night in Apr 2024
Response from Andre on 10 Apr 2024
Thank you very much for you candid response. While we are not the Four Season in regards to the amenities we provide, we do believe our staff is second to none.Kind Regards

10/10 Excellent

Jillian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay, it was very clean and staff was very attentive.
Stayed 1 night in Apr 2024
Response from Andre on 10 Apr 2024
Thank you for the 5. We truly appreciate it.

8/10 Good

Karen

Travelled with partner
Liked: Staff & service, property conditions & facilities
Clean hotel. very nice staff. It's not your fancy hotel but they provide all the necessary amenities. We felt safe being inside the college campus. Not very convenient if you want to walk to the most tourist areas. More of a work/ business stay. Not recommended for families or people with walking restrictions.
Stayed 2 nights in Apr 2024
Response from Andre on 12 Apr 2024
Thank you for your kind words. I am glad you enjoyed your stay.

10/10 Excellent

Wilmar

Stayed 1 night in Mar 2024
Response from Andre on 26 Apr 2024
5 out 5. We love it.

10/10 Excellent

Mervi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kellogg Conference Hotel inside Callaudet University Campus is beautiful and location very quiet.
Stayed 3 nights in Mar 2024
Response from Andre on 3 Apr 2024
Thanks for the 5.

10/10 Excellent

supasinee

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
10 10 10
Stayed 1 night in Mar 2024
Response from Andre on 3 Apr 2024
Awesome, We hope to see you again soon.

10/10 Excellent

greg

Stayed 2 nights in Mar 2024
Response from Andre on 10 Apr 2024
Thank you for the 5.Regards,Andre

6/10 Okay

Shannon

Business traveller
Disliked: Cleanliness, staff & service
It wasn’t the best experience! I arrived after dark and didn’t know where the parking garage was and had my car flashing outside. The front desk staff was kind enough to tell me my car can remain there while I unload my luggage, but the parking pass I was given provided directions to the garage from the main entrance to the campus not from the hotel! It said to drive past the security guard and turn left so I ended up circling the campus before asking the guard who redirected me the opposite way. I mean, how asinine, clearly the front desk is giving a parking pass to someone who has already arrived - why give directions all the way back where they arrived on campus rather than from their likely starting point? That pass needs to be edited to provide directions from both the front of the hotel and the front of the campus. Additionally, the non slip strips on the floor of the bathtub were filthy. They were almost black. That’s got to be a cheap replacement. There were no cleaning wipes in the gym & the hook to hang the remote control on the wall was broken. I had to waste time looking around for it. I reported to the front desk at checkout that the entry light of my room was broken. It would randomly start flashing erratically, leading me to believe there was someone ringing the doorbell, but there would be nobody in the hallway. The room and hallways were so creepy it did not feel like a safe place to be staying alone.
Stayed 2 nights in Mar 2024
Response from Andre on 21 Mar 2024
Thank you Shannon for bringing this oversight to our attention. I will fix this immediately.

10/10 Excellent

Angelo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice parking grage with a lot of space. Rooms were clean and location felt safe.
Stayed 1 night in Mar 2024
Response from Andre on 21 Mar 2024
Thank you for the kind words. I am glad you felt safe at on property.

10/10 Excellent

Kenisha

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really loved this hotel
Stayed 2 nights in Mar 2024
Response from Andre on 11 Mar 2024
Simply wonderful review. Thank you for your kind words.

6/10 Okay

Tristan

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Mar 2024
Response from Andre on 5 Mar 2024
Thank yo for staying with us. I hope we get a chance for you to visit us again soon.

2/10 Terrible

Orna

Stayed 2 nights in Feb 2024
Response from Andre on 10 Feb 2024
Good afternoon and thank you for staying with us. Un behave of my entire team, I deeply apologize regret that your stay with us did not go as planned. We are always trying to ensure our guests have a great stay with us, the fact that this was not your experience is concerning but we will continue to commit to being better than the day before. Regards

10/10 Excellent

Sherri

Stayed 1 night in Feb 2024
Response from Andre on 6 Feb 2024
Thank you for the 10. I am glad to see you enjoyed your stay.Regards,Andre

10/10 Excellent

Steven

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The front desk lady is very friendly. Much better than other lady
Stayed 1 night in Feb 2024
Response from Andre on 2 Feb 2024
Thank you for your feedback. I will be sure to let my team know about your response. Have a great day.

10/10 Excellent

steven

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Andre on 1 Feb 2024
Thank you for the 10

8/10 Good

Alisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Andre on 26 Jan 2024
Thank you or your feedback. We hope to see you again soon,

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Andre on 26 Jan 2024
Thank you for the 10. We hope to see you again soon.

8/10 Good

Adel

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2024
Response from Andre on 18 Jan 2024
Thank you for staying with us. We hope to see you again very soon.

8/10 Good

Raul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Hotel with budlings very well located
Beautiful Hotel surrounded for amazing in budlings of the Gallaudet University, comfortable rooms and common areas (only the beds little too high to seat), close for the cable car that let you in Central Station and really close by car from the Capitol area.
Stayed 2 nights in Dec 2023
Response from Andre on 18 Jan 2024
Thank you so very much for the kind words. I am glad you enjoyed your stay. We are working on our beds. We hope very soon that all our guest can get an even more comfortable night sleep.

8/10 Good

Melissa

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Our stay was on NYE evening. It felt very safe because it’s on campus of a university. It was clean and the staff was friendly. A little outdated but we didn’t care about that much at all. The one thing that threw us off was they charge you $45 to park in their garage which is about a block distance away from the hotel.
Stayed 1 night in Dec 2023
Response from Andre on 6 Jan 2024
Thank you for staying with us. I am so glad that you found our setting to be safe. As for parking, while do not share the same building with the garage, it is only about a 5 min walk to the hotel from the garage.We hope to see you again in the near future.

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
quiet and comforting
Hotel was an amazing respite from the rest of the city, noise, etc. Room was very spacious had all amenities, very helpful and courteous staff. Close to all DC destinations, Smithsonian, Capitol, etc., but then some peace and quiet on the campus. Could not recommend this hotel more highly to family, friends, or fellow travelers.
Stayed 1 night in Dec 2023
Response from Andre on 25 Dec 2023
Thank you for your feedback. Your feedback truly validates everything we are doing at the hotel to ensure all guest enjoy their experience with us here at the KCH. We hope to see you again in the near future.

10/10 Excellent

Mary Ellen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant stay
Stayed 10 nights in Nov 2023
Response from Andre on 25 Dec 2023
Thank you for your feedback. I am glad you enjoyed your stay.

10/10 Excellent

Ashleigh

Stayed 4 nights in Nov 2023
Response from Andre on 26 Dec 2023
Thank you for your "5"!!! We hope to see you again in the near future.

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly young lady at check-in. Very knowledgeable and helpfull
Stayed 1 night in Nov 2023
Response from Andre on 25 Dec 2023
Thank you so much for your kind words. I will be sure to pass your feedback back to the team.

10/10 Excellent

mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Andre on 26 Dec 2023
Thank you for your "5"!!! We hope to see you again in the near future

10/10 Excellent

Drake

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from Andre on 26 Dec 2023
Thank you !! 10 out of 10!!! We hope to see you again in the near future

10/10 Excellent

Maja

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I never stayed in a hotel within university. Very spacious, green, nice to walk around.
Stayed 2 nights in Nov 2023
Response from Andre on 25 Dec 2023
I am glad to hear we were able to deliver a new kind of experience. We hope to see you again in the not so distant future.Regards,Andre

8/10 Good

Joanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023
Response from Andre on 26 Dec 2023
Thank you for your feedback. We hope to see you again in the near future

10/10 Excellent

Sue

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good choice for value in this city with great amenities. Clean and modern
Stayed 1 night in Oct 2023
Response from Andre on 25 Dec 2023
So glad you enjoyed your stay. Thank you for the kind words.

8/10 Good

William

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Oct 2023
Response from Andre on 10 Oct 2023
Thank you for staying with us. We hope to see you again soon.

10/10 Excellent

Maureen

Liked: Cleanliness, staff & service, room comfort
Staff were very helpful and pleasant.
Stayed 1 night in Oct 2023
Response from Andre on 10 Oct 2023
Awesome. Thank you for the kind words. I will be sure to pass this on to my team.

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 1 night in Oct 2023
Response from Andre on 10 Oct 2023
Thank you for staying with us. See you again soon.

10/10 Excellent

Sandra, Fairbanks

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2023

10/10 Excellent

William

Stayed 3 nights in Sep 2023

6/10 Okay

Suzanne

Travelled with family, Business traveller
The water pressure was terrible and the toilet overflowed when flushed. Had to move to a different room.
Stayed 1 night in Aug 2023
Response from Andre on 13 Sept 2023
Thank you for this feedback. I will be sure to pass this along to our engineering staff.

8/10 Good

Alicia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It
Stayed 2 nights in Aug 2023
Response from Andre on 13 Sept 2023
Thank you for staying with us. I am glad to see you enjoyed your stay.

10/10 Excellent

Martine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a lovely hotel. Our stay was quiet and enjoyable. The room was a great size, the campus it sits on is lovely, the staff was very friendly and accommodating. I would definitely stay there again.
Stayed 3 nights in Aug 2023
Response from Andre on 13 Sept 2023
Awesome thank you for the 5!

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023
Response from Andre on 13 Sept 2023
Awesome. Thank you for the 5.

10/10 Excellent

Suzette

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jul 2023

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful place to stay, helpful staff, lovely breakfast, peaceful quiet location within easy reach of all of the sights.
Stayed 3 nights in Jul 2023
Response from Andre on 13 Sept 2023
Awesome. Thank you for the kind words and review.

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Okay, did the job.
Stay was okay, they really should say that this hotel is on a college campus that is catered to students and staff whom are deaf. I felt terrible when I did not know. I could have made communication easier with staff with prior knowledge. The breakfast is $32 dollars per person. The parking in 55 per night.
Stayed 2 nights in Jul 2023

4/10 Poor

Cherena

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The front desk was unhelpful when asked questions and the room was dirty. The toilet was disgusting and bathroom floor filthy.
Stayed 1 night in Jun 2023