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Reviews of Oatlands Park Hotel

4 out of 5
Oatlands Park Hotel
146 Oatlands Drive, Weybridge, England

Reviews

8.4

Very good

Rating 10 - Excellent. 289 out of 624 reviews" "
Rating 8 - Good. 214 out of 624 reviews" "
Rating 6 - Okay. 78 out of 624 reviews" "
Rating 4 - Poor. 29 out of 624 reviews" "
Rating 2 - Terrible. 14 out of 624 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Dilip

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024

10/10 Excellent

Charlotte

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with excellent service!
Stayed 2 nights in Apr 2024

8/10 Good

Beverly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Antony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very accommodating hotel. We were going racing at Sandown and parked at the hotel in the morning before we Checked in. Took a taxi, which they pre-booked for us, to the course. Only improvement I would suggest, minor thing, is the size of the shower head needs to be bigger.
Stayed 1 night in Apr 2024

8/10 Good

Alexander, Feasteville

Stayed 1 night in Apr 2024

8/10 Good

Alexander

Stayed 1 night in Apr 2024

10/10 Excellent

Karen, Colchester

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent customer focus and service, staff extremely helpful throughout our stay.
Stayed 2 nights in Mar 2024

10/10 Excellent

Merche

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect, just maybe the breakfast time closed too early by Sunday
Stayed 1 night in Mar 2024

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024

2/10 Terrible

Adrian

Disliked: Cleanliness, staff & service
Stayed 1 night in Feb 2024

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Regular visitors
We stay at Oatlands Park regularly as our daughter lives nearby. The hotel is always spotlessly clean and the rooms are just right. This time we were up four flights of stairs with no lift - however it was worth it as the room was the perfect temperature. I often struggle in hotel rooms as the temperature is often too hot, but this room (4914) was warm enough to be comfortable, but cool enough to sleep. Breakfast is always good too, good quality food and plenty of choice. The staff on reception, in the bar and at breakfast were all friendly, helpful and accommodating. Already booked our next stay.
Stayed 2 nights in Feb 2024

10/10 Excellent

Alistair

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

8/10 Good

Lucy

Stayed 1 night in Feb 2024

10/10 Excellent

Wayne de

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A diamond! Amazing staff, vibe.

8/10 Good

Jatinder

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, accomendating staff. Very large room.00
Stayed 1 night in Feb 2024

6/10 Okay

Lee

Business traveller
Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2024

10/10 Excellent

Neringa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall we had a brilliant time, the room we stayed in, very nice and airy. Very clean. Top notch. Worth the money. The only downside, that is not a big choice on the menu in the restaurant. But happily will be coming back.
Stayed 1 night in Jan 2024

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb
I cannot fault this hotel. From the moment we walked in such a warm welcome. Room superb, food excellent and all round service. Well done.
Stayed 1 night in Jan 2024

4/10 Poor

Robert

Disliked: Staff & service, property conditions & facilities
Disappointing
No heating in the restaurant, food cold and certainly not home cooked. Zipped beds (which is fine) but not when they are different heights!
Stayed 2 nights in Jan 2024

10/10 Excellent

Nicola

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Stephen

Business traveller
Liked: Staff & service, property conditions & facilities
Very comfortable stay. Staff were excellent: welcoming and extremely helpful. Breakfasts were outstanding: simple, delicious, freshly cooked and quickly served.
Stayed 2 nights in Jan 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Nicholas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

8/10 Good

Shakuntala D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service
We had a great stay at this hotel over the Christmas period to be closer to family. Hotel and rooms were spotless. Breakfast was plentiful and delicious. Service was excellent. MajorDomo and his workers were attentive to all our needs. Only negative was that although large bedroom, could have done with a couple of chairs and a small table for rest area to have our beverages in the afternoon. However, upon asking, they did provide us with an armchair. Thank you kindly.
Stayed 3 nights in Dec 2023

10/10 Excellent

Clive

Liked: Cleanliness, staff & service, property conditions & facilities
good accommodation in pleasant surroundings. friendly staff team. We would happily return if the price works for us.
Stayed 1 night in Dec 2023

2/10 Terrible

Ashley

Stayed 1 night in Dec 2023

6/10 Okay

Roger

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Kay

Stayed 2 nights in Dec 2023

10/10 Excellent

zabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Hotels looks great and very new
Stayed 3 nights in Dec 2023

10/10 Excellent

Wilson

Liked: Cleanliness, staff & service, room comfort
Beautiful Hotel
We stayed at Oatland whilst visiting RHS Wisley. It is an impressive building, initially Henry VIII shooting lodge apparently, but a lodge it is not! Has been renovated in a classic English hotel style and very elegant. The staff are exceptionally smart in suits and waistcoats and everything about it gives an air of professional training and service. Would definitely stay here again.
Stayed 1 night in Dec 2023

8/10 Good

DIMITRI

Stayed 1 night in Dec 2023

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Noisy ceiling but nice decor amd comfy beds.
Beautiful property exterior especially during the night with the lights on. The interior is equally beautiful. Rooms are large and clean. The bathroom looks newly rennovated, however for the large size it did not have a bathtub which was disappointing. The breakfast was great, but you will need to get there early for a seat without waiting. Now for the not so good, we were unlucky enough to have a young couple above us going at it like rabbits throughout the nights, meanwhilst my 5 year old and my wife were getting woken up from the noise many many times.... slightly embarrassing, at least someone was having fun 😅 Overall a good stay, but would have been better if some soundproofing was built into the ceilings. Reccomended for couples without bringing the kids.
Stayed 1 night in Nov 2023

8/10 Good

Lynne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Oatlands Park Hotel
Lovely hotel. Our room was very nice and the staff was welcoming. However, dinner in the main restaurant was alright but nothing special. “Koffman” fries were underwhelming and my hamburger was overcooked. My husband had the pork belly and found it disappointing. Quality of the meals did not live up to their pricing.
Stayed 1 night in Nov 2023

8/10 Good

Phil

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel with spacious, light rooms.
Lovely building, breakfast was very good. Because the building is old the rooms aren’t too well insulated so can be a bit noisy depending on your neighbours and those walking down the corridor. Room was spacious and light plus the WiFi was very good for a hotel.
Stayed 2 nights in Nov 2023

6/10 Okay

Martin Hayes

Liked: Cleanliness, amenities
I booked this hotel on behalf of my mother and father, my father has recently retired and decided to treat us to the sunday carvery, I must add that there was 8 of us so of course it was a very expensive lunch. There were a few unfortunate faults with the meal but we didn't complain, with hindsight, maybe we should have, with regret it did tarnish our very special event. My sister and I paid for my parents to stay at the hotel as a surprise, they fully enjoyed the room and the breakfast, slightly disappointing with the selection but no major complaints. I don’t want to be one of those people that complain about little things that are ridiculous but I will say the meal, overall was really disappointing and if I’m honest I won’t return or recommend to anyone as I have done in the past. Really sad, a lot of money spent and a disappointing review. One thing I Will say is the staff on reception and In the restaurant were outstanding I’d appreciate your feedback from my review Many thanks
Stayed 1 night in Nov 2023

10/10 Excellent

Halima

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely and friendly staff
Stayed 1 night in Nov 2023

10/10 Excellent

Paula

Liked: Amenities
Paul was extremely accommodating, both prior to my stay and during check in.
Stayed 1 night in Nov 2023

8/10 Good

Nikola

Liked: Property conditions & facilities
Oatlands is a lovely hotel, i will be returning!
Stayed 1 night in Nov 2023

8/10 Good

Aimee

Stayed 1 night in Oct 2023

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
A really lovely hotel with a brilliant pub just at the end of the drive. The carvery on Sunday looked very popular with live music in the background.
Stayed 1 night in Oct 2023

8/10 Good

Amanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We try to stay at this hotel when we are visiting family in the area. This time the heat/AC was broken in our room. It was not a problem until the last night which was considerably chillier. The staff tried hard to remedy the situation and even offered us another room. We made do with an extra blanket and hit drinks available in our room. Next time we would not choose this room for another reason. At 6am a delivery was made directly below us so it was very noisy from 6-6:30am. A bit of a rude awakening. Generally the staff are very well trained and service oriented. We will be back.
Stayed 3 nights in Oct 2023

6/10 Okay

A J

Liked: Cleanliness, property conditions & facilities
The fire alarm went off in the middle of the night which ruined our nights sleep. Breakfast was very poor quality and not a huge selection. Despite mentioning the above when we checked out and saying it ruined our stay no discount or real apology was provided which was unacceptable. Very disappointing!

8/10 Good

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I know that you can’t make large architectural design changes at this point but in the future you need to let your customers know that if their room is require stairs, they just need to be warned about that. I’m an American architect, and we do have the American disabilities act which respectfully covers all access within buildings for the elderly and for others with disabilities. As we approach our room, we know if there were some stairs that required us to go down with heavy luggage. please let your customers know when that situation occurs that they need to understand there are stairs involved. Otherwise experience was good thank you for having a clean room with adequate and operable HVAC.
Stayed 1 night in Sep 2023

8/10 Good

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Aug 2023

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

6/10 Okay

Oliver

Travelled with family
Liked: Cleanliness, staff & service
Stupid $50 charge on check. Very noise aircon in a hot room. Food overpriced. Rest of its ok
Stayed 1 night in Sep 2023