Lobby

Reviews of Red Roof Inn & Conference Center Wichita Airport

2 out of 5
Red Roof Inn & Conference Center Wichita Airport
6815 W Kellogg (US 54), Wichita, KS

Reviews

7.0

Good

Rating 10 - Excellent. 281 out of 1000 reviews" "
Rating 8 - Good. 297 out of 1000 reviews" "
Rating 6 - Okay. 164 out of 1000 reviews" "
Rating 4 - Poor. 124 out of 1000 reviews" "
Rating 2 - Terrible. 134 out of 1000 reviews" "

7.6/10

Cleanliness

7.6/10

Staff & service

6.6/10

Amenities

6.8/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Good

Joel

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Bigger rooms clean comfortable beds very friendly staff. Only downfall is the building could use a remodel
Stayed 1 night in May 2024
Response from Toni-Ann RediResponse Specialist on 24 May 2024
Dear Joel,Thank you for taking the time to tell us about your experience at the RED ROOF INN AND CONFERENCE CENTER WICHITA AIRPORT. It is great to see that the spaciousness of your room, alongside our friendly staff and comfortable beds were the highlights of your stay. However, you've expressed that you felt our hotel needed to be remodeled. We thank you for this suggestion, as we will use your comments to improve the quality of our services in the future. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,Toni-AnnRed Roof ManagementRediResponse Specialist

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet staff very friendly
Stayed 1 night in May 2024
Response from Sharma RediResponse Specialist on 22 May 2024
Thank you for taking the time to write about experience at the RED ROOF INN AND CONFERENCE CENTER WICHITA AIRPORT. Robert, I am happy to hear that you found our hotel to be very quiet and our staff to be very friendly. Your feedback will provide encouragement to all our staff as we strive to continuously improve the quality of our services and provide our guest with all the comforts of home. We appreciate your business, Robert, and can't wait to see you back at Red Roof soon, where we can continue to offer you a very quiet stay at an affordable price! Sincerely, Sharma Red Roof Management RediResponse Specialist

2/10 Terrible

Tracy L

Disliked: Cleanliness, staff & service, property conditions & facilities
Poor
Stayed 3 nights in May 2024
Response from Sharma RediResponse Specialist on 21 May 2024
Thank you for taking a moment to leave a review, Tracy. The staff and I at the RED ROOF INN AND CONFERENCE CENTER WICHITA AIRPORT were disappointed to see your 1/5 score. You indicated that your experience did not meet your expectations at our hotel, resulting in a 1/5 score. In the future, please consider adding more details comments of your stay to your survey to let us know what we’re doing well and where we can improve. Please know that we value you as our guest and appreciate your business. We hope that you will give us the opportunity to provide you with an even better stay the next time you‘re in the area. Very truly yours, Sharma Red Roof Management RediResponse Specialist

8/10 Good

John

Travelled with partner
Liked: Cleanliness, staff & service
The room was comfortable and the bathroom clean. For a short stay on travel it is fine.
Stayed 2 nights in May 2024
Response from Sharma RediResponse Specialist on 20 May 2024
Thank you for taking the time to write about experience at the RED ROOF INN AND CONFERENCE CENTER WICHITA AIRPORT. John, I am glad to read your comments about your comfortable room, clean bathroom, and our hotel met your needs, resulting in a 4/5 score. Your feedback will provide encouragement to all our staff as we strive to continuously improve the quality of our services and provide our guest with all the comforts of home. We appreciate your business, John, and can't wait to see you back at Red Roof soon, where we can continue to offer you a clean and comfortable stay at an affordable price! Sincerely, Sharma Red Roof Management RediResponse Specialist

2/10 Terrible

Tammy

Business traveller
Disliked: Amenities
I didn’t know they had a cash deposit for the room for insurance for the room so I did not stay the night there I just went ahead and drove home
Stayed 1 night in May 2024
Response from Sharma RediResponse Specialist on 20 May 2024
Thank you for taking a moment to leave a review, Tammy. The staff and I at the RED ROOF INN AND CONFERENCE CENTER WICHITA AIRPORT were disappointed to see your 1/5 score. You indicated that you were unaware of the deposit prior to arrival which dampened your experience. Pertaining to the deposit, this is required at check-in for all guests, so I am sorry for any inconvenience caused. Please know that we value you as our guest and appreciate your business. I do hope that you will return to our hotel, or any of our other Red Roof brand locations in the future.Very truly yours, Sharma Red Roof Management RediResponse Specialist

8/10 Good

Catherine

Travelled with family
Liked: Cleanliness, staff & service
It's a bit like staying in a ghost town as it was once a great property with a pool, a bar, a restaurant, and large family area. Now all of that is shut down. But the room was a nice, large room and we walked to Texas Roadhouse for dinner. It was a great value for the money.
Stayed 1 night in May 2024
Response from Sharma RediResponse Specialist on 19 May 2024
Thank you for taking a moment to leave a review, Catherine. The staff and I at the RED ROOF INN AND CONFERENCE CENTER WICHITA AIRPORT appreciate your 4/5 score. I am happy to read your comments about your nice and spacious room, and all the other kind remarks mentioned. However, I am sorry for any inconvenience caused due to the closure of the pool and restaurant, and the other concerns highlighted. Your satisfaction is important to Red Roof, so I am sorry to hear this was not achieved with you. Please know that we value you as our guest and appreciate your business. I do hope that you will return to our hotel, or any of our other Red Roof brand locations in the future. Very truly yours, Sharma Red Roof Management RediResponse Specialist

4/10 Poor

Alex

Liked: Cleanliness
Disliked: Staff & service
I made a reservation for two nights and couldn’t make it the first night. I got charged for the first night which is perfectly acceptable bc I didn’t call and cancel. But when I showed up for the second night, I was told I no longer had a reservation bc I didn’t show on the first night. I don’t if this is standard in the industry but nobody even tried to contact me to see if I still wanted the second night. I would’ve considered that much better customer service. Also, it would’ve been so much nicer to have had my late checkout request accommodated. When I’m booking a hotel to see friends and we’re going out at night, nobody wants to wake up to an alarm and drag themselves out of bed. I know rooms have to be turned, but man that would’ve been way better for me as the customer. I’m open to that being an unreasonable request though since I don’t know everything that goes into turning and filling rooms. But it was also a Sunday and can’t imagine the demand for rooms was massive. And the requests often get accommodated at other hotels.
Stayed 2 nights in May 2024
Response from Kerry-Lee RediResponse Specialist on 13 May 2024
Dear Alex,The staff and I at the RED ROOF INN AND CONFERENCE CENTER WICHITA AIRPORT thanks you for participating in our guest survey. As per policy, guests are advised to change or cancel their reservations by 6pm local hotel time to avoid cancellation penalties. Please note request can be made but are not a guarantee. In the future, please contact the property directly should you have any issues with your reservation. Comments like yours are always an encouragement as we aim to improve on the quality of our services to make guest experiences better. Please know you are a valued guest and we appreciate your business here at Red Roof. Thank you for your feedback. All the best in your future travels. Sincerely, Kerry-Lee Red Roof ManagementRediResponse Specialist

10/10 Excellent

Peggy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for airport access
Stayed 1 night in May 2024
Response from Recordo, Rediresponse Specialist on 12 May 2024
Hello Peggy,Thank you for taking the time to complete our guest survey. Red Roof appreciate your 5/5 score and comments regarding your recent stay at the Red Roof Inn & Conference Center Wichita Airport. It's great hearing you were pleased with how conveniently located we are to the airport. We can't wait to accommodate you on your next visit to the area.Sincerely,RecordoRed Roof ManagementRediresponse Specialist

6/10 Okay

Annette

Travelled with partner
Liked: Staff & service, amenities
The swimming pool was under construction so no swimming
Stayed 3 nights in Apr 2024
Response from Chirell RediResponse Specialist on 8 May 2024
Dear Annette,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn & Conference Center Wichita Airport. We sincerely appreciate your comments and we're very sorry you were unhappy with your experience, resulting your 3/5 score. You indicated that you were unsatisfied with the swimming pool not being available. if you require a meal. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,ChirellRed Roof ManagementRediResponse Specialist

2/10 Terrible

Rosie

Travelled with family and small children, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room had a bad smell to told front desk staff but nothing was done about it . Also staff entered my room while I was out and a wallet was removed. Do not recommend this place to anyone
Stayed 1 night in May 2024
Response from Olivia RediResponse Specialist on 6 May 2024
Hello Rosie,Thank you for taking the time to tell us about your stay at the Red Roof Inn & Conference Center Wichita Airport. I am disappointed you had a less than satisfactory experience, prompting your 1/5 score. Please accept our sincerest apologies for the issues you mentioned regarding the bad smell in your room, and the encounter you had with the staff. While Red Roof's goal is to provide clean and comfortable accommodations for all guests, it seems that we have fell short with you, so your comments will be shared with management in an effort to address your concerns. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and we hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,OliviaRed Roof Management RediResponse Specialist

4/10 Poor

Shelly

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Front desk don’t speak English very hard to understand Didn’t hand me back my ID just put it on the counter without telling me. Next morning still on the counter for anyone to take. Did BOT have the Amenities as advertised. Pretty dirty hallways and did not smell very good.
Stayed 1 night in Apr 2024
Response from Tianna RediResponse Specialist on 29 Apr 2024
Dear Shelly, Thank you for taking the time to tell us about your stay at the Red Roof Inn & Conference Center Wichita Airport. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for the less than ideal encounter you had with the staff, the uncleanliness of the hallway and odor you described. We strive to provide guests with all the comforts of home, so I am disappointed to hear that we fell short with you. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,TiannaRed Roof ManagementRediResponse Specialist

8/10 Good

Cynthia

Stayed 1 night in Apr 2024
Response from Sharma RediResponse Specialist on 20 May 2024
Hello Cynthia, Thank you for taking a moment to leave a review. The staff at the RED ROOF INN AND CONFERENCE CENTER WICHITA AIRPORT and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay, should you have any issues while at Red Roof, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Sharma Red Roof Management RediResponse Specialist

2/10 Terrible

brenton

Stayed 1 night in Apr 2024
Response from Recordo, Rediresponse Specialist on 15 May 2024
Hello Brenton, Thank you for taking a moment out of your busy day to complete our survey. The staff at the Red Roof Inn & Conference Center Wichita Airport and I were saddened by your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Red Roof hope you’ll visit us again on your next trip.Sincerely,RecordoRed Roof Management Rediresponse Specialist

6/10 Okay

joseph

Travelled with family
Disliked: Property conditions & facilities
nobody was staffing the desk upon arrival. they were out driving the shuttle
Stayed 1 night in Jan 2024
Response from Tianna RediResponse Specialist on 17 Apr 2024
Dear Joseph, Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the Red Roof Inn & Conference Center Wichita Airport. Please allow me to extend my sincerest apologies for the absence of the front desk upon arrival. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Nevertheless, we appreciate your 3/5 score. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Tianna Red Roof ManagementRediResponse Specialist

8/10 Good

lourdes

Travelled with partner
Liked: Cleanliness, staff & service
It’s old
Stayed 1 night in Apr 2024
Response from Tianna RediResponse Specialist on 17 Apr 2024
Dear Lourdes, Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn & Conference Center Wichita Airport. I am disappointed that you found our location to be old. Red Roof strive to provide guests with all the comforts of home, so I am disappointed to see that we fell short with you. Nevertheless, we appreciate your 4/5 score.We will take your comments into consideration to make changes to improve our customer experience. We do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience.Sincerely,TiannaRed Roof ManagementRediResponse Specialist

6/10 Okay

David

Travelled with partner
Disliked: Staff & service, property conditions & facilities
Bathroom was not very clean. Walls and ceiling were cracked and loosing pieces and in the bedroom too. The mattress was broken down on the sides, and when you laid on it, it had a dent in the middle of the bed
Stayed 1 night in Apr 2024
Response from Kamaria RediResponse Specialist on 13 Apr 2024
Dear David,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN & CONFERENCE CENTER WICHITA AIRPORT. It's great to see that we earned your 3/5 score. However, I sincerely apologize for the the lack of cleanliness of the bathroom, the broken mattress and the other issues which hindered your stay. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. I will be sharing your comments with the management team in an effort to have your concerns addressed. Please know that we value you as our guest and appreciate your business. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Kamaria Red Roof ManagementRediResponse Specialist

8/10 Good

Clinton, Junction City

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Kamaria RediResponse Specialist on 13 Apr 2024
Hello Clinton, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN & CONFERENCE CENTER WICHITA AIRPORT and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Kamaria Red Roof Management RediResponse Specialist

10/10 Excellent

Paul, longton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great price clean room nice location free airport shuttle
Stayed 1 night in Apr 2024
Response from Riya on 9 Apr 2024
Hi Paul,Thank you for your perfect rating regarding your recent stay at the Red Roof Inn and Conference Center Wichita Airport. We are extremely happy to see a 5/5 score following your stay with us. Our goal is to achieve a clean and comfortable stay for all our guests and we are proud to have achieved that with your visit. Thanks again and we hope to see you in your future travels. Sincerely,General ManagerRed Roof Inn

10/10 Excellent

Travis

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were clean and staff was excellent
Stayed 1 night in Mar 2024
Response from OnielRediresponse Specialist on 30 Mar 2024
Hi Travis,Thank you for taking the time to write a review of your stay at the Red Roof Inn & Conference Center Wichita Airport. Our goal is to provide a clean and comfortable stay for all our guests and we’re proud to have achieved that with your visit, it's also nice to read that you took liking to our staff. On your next stay at RedRoof should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,OnielRedRoof ManagementRediresponse Specialist

8/10 Good

Timothy

Stayed 1 night in Mar 2024
Response from Adraine Rediresponse Specialist on 20 Apr 2024
Hello Timothy, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn & Conference Center Wichita Airport and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,AdraineRed Roof Management Rediresponse Specialist

2/10 Terrible

Mytesha

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Pool wasn’t in use, bathroom area looked horrible and needs to be replaced. Hallways smelled and carpet was dirty.
Stayed 2 nights in Mar 2024
Response from Oniel Rediresponse Specialist on 30 Mar 2024
Hi Mytesha,Thank you for taking the time to write a review of your stay at the RED ROOF INN & CONFERENCE CENTER WICHITA AIRPORT. Please accept our most sincere apologies for the concerns you described regarding the bathroom and the smell of the hallways. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future.Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,OnielRedRoof ManagementRediresponse Specialist

10/10 Excellent

Sarah

Travelled with family, Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They are very nice people. We enjoyed our stay there.
Stayed 7 nights in Mar 2024
Response from Riya on 25 Mar 2024
Dear Sarah,Thank you for taking the time to leave us a review following your recent stay at the RED ROOF INN & CONFERENCE CENTER WICHITA AIRPORT. I am happy that our friendly staff pleased you. It would be a pleasure to have you stay with us again. Sincerely,General ManagerRed Roof Inn

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Close to airport
Stayed 1 night in Mar 2024
Response from Riy on 25 Mar 2024
Dear Michelle,Thank you for taking the time to rate your experience following your recent stay at the RED ROOF INN & CONFERENCE CENTER WICHITA AIRPORT. We look forward to seeing you again!Sincerely,General ManagerRed Roof Inn

8/10 Good

Kyle

Liked: Cleanliness, staff & service, property conditions & facilities
The outside wasnt much to look at. But the rooms was really nice
Stayed 2 nights in Mar 2024
Response from Nishaye RediResponse Specialist on 19 Mar 2024
Hello Kyle, Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the Red Roof Inn & Conference Center Wichita Airport. We are happy to see that you were pleased with the rooms, prompting your 4/5 score. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,NishayeRed Roof ManagementRediResponse Specialist

8/10 Good

Carolyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For the price we paid the sleep was good & the place was extremely quiet. If you’re on a budget I would recommend.
Stayed 1 night in Mar 2024
Response from Nishaye RediResponse Specialist on 17 Mar 2024
Hello Carolyn, Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn & Conference Center Wichita Airport. We appreciate you taking the time to share your feedback, most especially the comments you made about the room and the value to price ratio. It's important for us to impress our guests and your comments will make this goal that much more attainable. Our Red Roof staff hope to see you again soon, and hopefully to impress you with our ongoing improvements.Sincerely,NishayeRed Roof ManagementRediResponse Specialist

10/10 Excellent

Sarah

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They have went above and beyond for us during our stay here very nice people
Stayed 14 nights in Mar 2024
Response from Nishaye RediResponse Specialist on 17 Mar 2024
Hello Sarah, Thank you for taking the time to share your feedback regarding your recent stay at our hotel Red Roof Inn & Conference Center Wichita Airport. We are happy to hear that you enjoyed all aspects of your visit, prompting your 5/5 rating. I can't begin to express how much it means to our Red Roof management team to hear from guests like you who had a great experience. We're glad you had a great time with us, and we look forward to serving you again.Sincerely,NishayeRed Roof ManagementRediResponse Specialist

10/10 Excellent

Melissa

Stayed 1 night in Mar 2024
Response from Samantha RediResponse Specialist on 31 Mar 2024
Thank you for your perfect rating, Melissa. The staff at the RED ROOF INN & CONFERENCE CENTER WICHITA AIRPORT and I were over the moon when we saw your 5/5 score following your stay. We at Red Roof, aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests. Thanks again and we look forward to your next stay at Red Roof. Sincerely,SamanthaRed Roof ManagementRediResponse Specialist

2/10 Terrible

Kristie

Stayed 2 nights in Mar 2024
Response from Riya on 25 Mar 2024
Dear Kristie,We appreciate you taking the time to share your experience following your recent stay at the RED ROOF INN & CONFERENCE CENTER WICHITA AIRPORT. We are sorry that our room/staff did not meet your expectations. Nothing means more to us than providing a great guest experience, and I apologize that we let you down in this way. We'll do better for you next time.Sincerely,General ManagerRed Roof Inn

8/10 Good

Albert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms and area in general appeared clean and well cared for. I would stay there again.
Stayed 1 night in Feb 2024
Response from Xao RediResponse Specialist on 1 Mar 2024
Thanks for sharing your feedback with us, Albert. The staff at our Red Roof Inn & Conference Center Wichita Airport was elated to see that we earned your 4/5 score. You mentioned that you liked our clean and well-maintained rooms and area, which delighted us.On behalf of Red Roof, we would like to thank you again for your review. It would be our pleasure for you to repeat your experience with us in the future.Respectfully,Red Roof Management

10/10 Excellent

Todd

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Kerry-Lee RediResponse Specialist on 29 Feb 2024
Hello Todd, Thank you for taking the time to leave a review. I appreciate your comments regarding your recent stay at the RED ROOF INN & CONFERENCE CENTER WICHITA AIRPORT. It’s great to see you enjoyed your stay, resulting in a 10/10 score. At Red Roof, we aim to deliver enjoyable experiences for all our guest and we’re proud to have achieve that with your visit. In the future, please consider adding comments to your review to let us know what we’re doing well and where we can improve. Comments like yours, is always an encouragement to all of our staff as we aim to continuously improve the quality of our services to enhance our guest experiences. Thank you again for sharing your review and we can’t wait to see you under our roof soon. Sincerely, Red Roof Management

2/10 Terrible

Thomas

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Two *()$! And their dog
It was a horrible experience all around I paid cash for the first two nights because they claimed they had no tap to pay or credit card machine at all for that matter. They charged me $$$ dollars per night + tax and a bill for cash deposit. The room was dated and there was hair in our bed. Good thing we got a double queen room and not the king we asked for so we slept in the other bed. Both mattresses where very old and you could feel and heat the springs inside. The television was all unplugged and we worked 45 minutes figuring out the 6 wires that had to be plugged in and then running the set up for the cable service they have. There was no phone in the room and the shower rod had been ripped from the wall and poorly repaired. It looked like it could fall down at any moment. The water pressure was non existent and the toilet ran the entire time. The whole hotel has an odor. It was quite strong like ethnic food and incense. There is no breakfast even though the website and hotels.com promises it. The pool has been reduced to a rubbish filled hole an eyesore to be polite. It looks like it may have been a nice place at one time. The worst part about it is the staff the Latino cleaning ladies stand around talking about guest in Spanish thinking that no one understands their secret language im guessing because the things they said were disgusting and inappropriate in any setting especially work. My partner I were given nice slur as a pet name in reference to our sexuality
Stayed 1 night in Feb 2024
Response from Xao RediResponse Specialist on 27 Feb 2024
Dear Thomas,Thank you for sharing with us. We are sorry to hear your recent experience at the Red Roof Inn & Conference Center Wichita Airport did not meet your expectations. I will certainly bring this to the property’s attention in an effort to address your concerns.We appreciate your business and truly value your feedback. On behalf of Red Roof, I wish you all the best in your future travels.Sincerely,Red Roof Management

6/10 Okay

Stacey

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We were only there for part of a night due to early flight. The room was fine.
Stayed 1 night in Feb 2024
Response from Carla RediResponse Specialist on 26 Feb 2024
Dear Stacey, Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn & Conference Center Wichita Airport. I am glad to read that you were pleased with the room. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging. Sincerely, CarlaRed Roof ManagementRediResponse Specialist

8/10 Good

Patrick

Business traveller
Liked: Cleanliness, staff & service, room comfort
Conference stay
The room was nice, I could tell there had been some updates. The bathroom looked like a rush job to update could used more work. No pool or workout center sucked as I really needed to workout. Staff was really nice, place was quiet and a good price.
Stayed 3 nights in Feb 2024
Response from Carla RediResponse Specialist on 26 Feb 2024
Dear Patrick, Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn & Conference Center Wichita Airport. I am glad to read that you were pleased with our staff, the quietness of our property and the value to price ratio. However, it seemed your stay fell short of your expectation due to the situation you described regarding there being no pool or workout center and the other concerns you listed. At Red Roof, we continually work to improve our hotel, so I really appreciate you providing us with your feedback. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you're comfortable. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging. Sincerely, CarlaRed Roof ManagementRediResponse Specialist

6/10 Okay

Caroll

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
Nothing unique. The beds were the most uncomfortable beds I have ever slept on. Need to be replaced badly. Ambiance was less than comfortable. Needs to be made to feel more welcoming.
Stayed 3 nights in Feb 2024
Response from Kamaria RediResponse Specialist on 23 Feb 2024
Dear Caroll,Thank you for taking the time to tell us about your experience at the RED ROOF INN & CONFERENCE CENTER WICHITA AIRPORT. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for the beds not being to your liking and the other issues highlighted which hindered your stay. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,Red Roof Management

8/10 Good

Lila

Liked: Cleanliness, staff & service, property conditions & facilities
Good place to stay to be close to airport. And a shuttle is always great!
Stayed 1 night in Feb 2024
Response from Oshane RediResponse Specialist on 21 Feb 2024
Dear Lila, Thank you for taking the time to complete our guest survey. We appreciate your comments following your recent stay at the RED ROOF INN & CONFERENCE CENTER WICHITA AIRPORT regarding the convenience and great shuttle. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Red Roof Management

6/10 Okay

Rebecca

Disliked: Property conditions & facilities
The first room I was assigned to looked like it really needed a deep cleaning and the thermostat was falling apart. The front desk staff were helpful in changing me to a different room because the shower's hot water did not work. The second room was a lot more clean and looked like it was better kept, and had hot water. Overall, since I got to see 2 rooms in the same stay, I would say it's hit or miss on how the room will be. In regards to noise, being on the first floor, the first night/morning there was a small child in the room above me that was quite noisy. Also, on one morning but not the other, the hallway was noisy. Again, hit or miss on my experience.
Stayed 3 nights in Feb 2024
Response from Oshane RediResponse Specialist on 21 Feb 2024
Dear Rebecca, Thank you for taking the time to tell us about your experience at the RED ROOF INN & CONFERENCE CENTER WICHITA AIRPORT. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for the condition of the hot water you described, the noise disturbances caused along with the other issues mentioned. I have shared your feedback with upper management to ensure your satisfaction. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,Red Roof Management

6/10 Okay

Thomas

Stayed 1 night in Feb 2024
Response from Kamaria RediResponse Specialist on 20 Feb 2024
Hello Thomas, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN & CONFERENCE CENTER WICHITA AIRPORT and I appreciate your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Red Roof Management

10/10 Excellent

Ruben

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Kerry-Lee RediResponse Specialist on 16 Feb 2024
Dear Ruben, We at the RED ROOF INN & CONFERENCE CENTER WICHITA AIRPORT are thrilled to have earned your perfect scoring of 10/10 in regard to your recent stay with us. In the future we would love for you to please consider adding comments to your survey about your stay to let us know what we are doing wrong and where we can improve to enhance our guest experiences. At Red Roof, your feedback is critical as we aim to provide clean, comfortable, affordable stays for all our guests. Thank you again for your scoring. We hope to see you again soon. Sincerely, Red Roof Management

10/10 Excellent

Kayla

Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are amazing people and made me and my daughters feel very welcomed
Stayed 1 night in Feb 2024
Response from Sharma RediResponse Specialist on 13 Feb 2024
Thank you for taking the time to write about experience at the RED ROOF INN & CONFERENCE CENTER WICHITA AIRPORT. Kayla, I am thrilled to read that you had a great encounter with us and we truly appreciate your kind remarks about our amazing and very welcoming staff. Your feedback will provide encouragement to all our staff as we strive to continuously improve the quality of our services and provide our guest with all the comforts of home. We appreciate your business, Kayla, and can't wait to see you back at Red Roof soon, where we can continue to offer you a amazing stay at an affordable price! Sincerely, Red Roof Management

8/10 Good

Homer

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Feb 2024
Response from Sharma RediResponse Specialist on 13 Feb 2024
Hello Homer, Thank you for taking a moment to leave a review. The staff at the RED ROOF INN & CONFERENCE CENTER WICHITA AIRPORT and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay, should you have any issues while at Red Roof, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Red Roof Management

10/10 Excellent

Keythetopic

Liked: Cleanliness, staff & service
It’s was pretty chill for the most part just felt a little unsafe
Stayed 1 night in Feb 2024
Response from Sharma RediResponse Specialist on 12 Feb 2024
Thank you for taking a moment to leave a review, Keythetopic. The staff and I at the RED ROOF INN & CONFERENCE CENTER WICHITA AIRPORT appreciate your 5/5 score. However, you indicated that you were faced with safety concerns at our hotel. At Red Roof, safety and security are some of our top priorities, so I am sorry to hear this was not the impression we left you with. Nonetheless, it's good to hear it was pretty chill for the most part.In the future, should you stay with us again, please contact our front desk in real time to ensure you're comfortable. Guest feedback, like yours, aids Red Roof in improving our guest experience, so thank you for sharing with us. We hope that you will give us the opportunity to provide you with an even better stay the next time you‘re in the area. Sincerely, Red Roof Management

8/10 Good

Brendin

Travelled with family
Liked: Cleanliness, staff & service, amenities
Average hotel experience, everything was to expectation
Stayed 1 night in Feb 2024
Response from Sharma RediResponse Specialist on 11 Feb 2024
Thank you for taking the time to write about experience at the RED ROOF INN & CONFERENCE CENTER WICHITA AIRPORT. Brendin, I am happy to hear your experience met you expectations at our hotel, resulting in a 4/5 score. Your feedback will provide encouragement to all our staff as we strive to continuously improve the quality of our services and provide our guest with all the comforts of home. We appreciate your business, Brendin, and can't wait to see you back at Red Roof soon, where we can continue to offer you a great stay at an affordable price! Sincerely, Red Roof Management

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Sharma RediResponse Specialist on 11 Feb 2024
Hello Lisa, Thank you for taking a moment to leave a review. The staff at the RED ROOF INN & CONFERENCE CENTER WICHITA AIRPORT and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay, should you have any issues while at Red Roof, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Red Roof Management

10/10 Excellent

Amanda

Travelled with group
Liked: Cleanliness, staff & service, amenities
There was no breakfast but the ppl was nice
Stayed 2 nights in Feb 2024
Response from Samantha Rediresponse Specialist on 10 Feb 2024
Dear Amanda,Thank you for taking the time to write a review of your stay at the RED ROOF INN & CONFERENCE CENTER WICHITA AIRPORT. It's great to see you enjoyed your stay, resulting in a 5/5 score. I am also happy to hear that you were pleased with our nice staff. In regards to breakfast, it is not an offered amenity at our location. Nevertheless, your feedback is important to Red Roof and we’ll take your comment into consideration to make changes to improve our customer experience. Thank you again for sharing your experience, we look forward to your next stay at Red Roof.Sincerely,Red Roof Management

4/10 Poor

Beth

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 5 nights in Jan 2024
Response from Kamaria RediResponse Specialist on 7 Feb 2024
Hello Beth, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN & CONFERENCE CENTER WICHITA AIRPORT and I are disappointed to see your 2/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Red Roof Management

8/10 Good

Dickie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not Bad..
Good Place. Property is little dated. Needs some improvement. But overall room was good. Places nearby to eat and shop. Next to Airport.
Stayed 2 nights in Feb 2024
Response from Kamaria RediResponse Specialist on 6 Feb 2024
Dear Dickie,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN & CONFERENCE CENTER WICHITA AIRPORT. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding that you were pleased with our location prompting your 4/5 score. However, I sincerely apologize for the upkeep of the property. Please know that we value you as our guest and appreciate your business. Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future. Sincerely,Red Roof Management

10/10 Excellent

Christopher

Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
The room was nice, spacious, clean, & well lit. The staff was friendly & kind. The 3 night stay was quiet and uneventful.
Stayed 3 nights in Jan 2024
Response from Kamaria RediResponse Specialist on 4 Feb 2024
Dear Christopher,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN & CONFERENCE CENTER WICHITA AIRPORT. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding the room to be nice, staff to be friendly and all the other positive features highlighted. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please know that we value you as our guest and appreciate your business. Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future. Sincerely,Red Roof Management

6/10 Okay

kathleen

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When we arrives at 2:30 pm the office was empty. Waited almost 30 minutes for someone to arrive. When i got to my room noticed hair on the pillows that was not my hair. My daughter and i went walking around the facilities to find the pool. The pool was under construction. This was not posted on the website or mentioned when we checked in. This was the reason for choosing this hotel in the first place. I was very disappinted and ended checking out early even with the loss of money for the non refundable room.
Stayed 3 nights in Jan 2024
Response from Oshane RediResponse Specialist on 2 Feb 2024
Dear Kathleen, Thank you for taking the time to tell us about your experience at the RED ROOF PLUS+ WICHITA EAST. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for the lack of cleanliness you described along with the other issues mentioned. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours, Red Roof Management

6/10 Okay

Andrew

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Oshane RediResponse Specialist on 2 Feb 2024
Hello Andrew, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN & CONFERENCE CENTER WICHITA AIRPORT and I appreciate your 6/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Red Roof Management

8/10 Good

Dwain

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wichita 2024
Very Friendly staff.
Stayed 4 nights in Jan 2024