Deluxe Double or Twin Room
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Reviews of The Ro Hotel

4 out of 5
The Ro Hotel
Helm Road, Bowness-on-Windermere, Windermere, England

Reviews

7.2

Good

Rating 10 - Excellent. 143 out of 563 reviews" "
Rating 8 - Good. 183 out of 563 reviews" "
Rating 6 - Okay. 117 out of 563 reviews" "
Rating 4 - Poor. 76 out of 563 reviews" "
Rating 2 - Terrible. 44 out of 563 reviews" "

7.6/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

6.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Emily

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
We had an absolutely amazing stay at this property. The staff were so helpful and polite, they took fantastic care of us. The hotel and surrounding area were beautiful and well kept, the rooms were comfortable with plenty of space and accessible showers. Breakfast was included with the stay and was a delicious buffet, and dinner in the restaurant was fantastic. When we return to Windermere we will absolutely be coming back to stay here again.
Stayed 2 nights in Apr 2024

8/10 Good

PAUL ANTHONY

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities
Just got back from ro hotel stayed 2 nights upgraded room first room not good at back of hotel got a room at the front with balcony and was perfect 👌
Stayed 2 nights in Mar 2024

8/10 Good

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great hotel with history!
We stayed for 2 nights in January. The hotel is very stylish and well equipped. Great location near bars and restaurants although the uphill walk after a few maybe a decision breaker! Staff are very friendly and helpful. Our only gripes are the room we stayed in (with balcony view) was very cold. We had to ask for an electric heater to supplement the built in heating. Also we could here the music and noise from the bar (directly below) so if that's an issue don't choose the balcony view rooms. Otherwise a great stay!
Stayed 2 nights in Jan 2024

6/10 Okay

Barry

Nice hotel but needs some work
Stayed 2 nights in Jan 2024

8/10 Good

Graeme

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fab Location
This was our first time here and won’t be the last. Every member of staff we met were very friendly & helpful.
Stayed 2 nights in Jan 2024

10/10 Excellent

anne

Stayed 2 nights in Dec 2023

2/10 Terrible

Stephen

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Rowena

Stayed 4 nights in Nov 2023

6/10 Okay

Wayne

Travelled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
From the outside hotel looks amazing and same for the bar area, then you walk to the back where rooms are and it’s in need of a face lift, carpets are worn and dirty and paint work needs a freshen up and the final touches in areas like the bathroom were sealant has been used looked like done via a novice, I go to lots of hotels around the lakes and for the money for 1 night expect more for my money it’s these little touches that can ruin the break away
Stayed 1 night in Nov 2023

10/10 Excellent

Kanishk

Travelled with family and small children
It was a wonderful stay. The staff were very pleasant and kind. The property was clean and good to stay with the family.
Stayed 2 nights in Oct 2023

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ro Hotel
Ro Hotel not our usual type of hotel, found it a little too corporate for our liking so only for that reason we wouldn’t stay again. Very clean and excellent choice for breakfasts. Very noisy on late evenings as our room faced the entrance/exit and car park; room very small and a little claustrophobic. Area of corridor on ground floor smelt musty from ceiling leaks, a few mop buckets around catching the rain. We didn’t use facilities on evenings so can’t comment on service or facilities available.
Stayed 2 nights in Oct 2023

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023

8/10 Good

JAMES

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Ro hotel was situated close to the centre of Bowness and was clean and obviously fairly recently been repainted. condition was in general good although the carpets looked like they needed replacing. The rooms were comfortable and the food was good. Drinks were a little on the expensive side and I was unhappy having to pay for car parking at the hotel when we were staying there. However we had a good trip and stay.
Stayed 2 nights in Sep 2023

10/10 Excellent

raudy

Stayed 1 night in Sep 2023

6/10 Okay

LORRAINE

Liked: Cleanliness
Disliked: Property conditions & facilities
Hotel is looking tired. Chipped paint, marks on all the walls. Smells of dampness and flickering lights in hallway. Breakfast has gone down hill from previous stay. At 8.30 am it was barely warm. Previous day very little left at 9.30. Came back from a walk around 1.30 and the excuse for no glasses at the bar for water was ‘clearing up after breakfast’! Disappointed as standards have definitely slipped and no longer value for money
Stayed 2 nights in Aug 2023

6/10 Okay

Karl

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was okay and that’s all I can say. The breakfast was not good and the room a bit cramped. Air conditioning did not work very well and the quilt on the bed was perfect for a very cold winter. The price for one night was, £261 and I then had to pay an extra £10 for parking. Was it worth the money and would we go back. No and No, sorry.
Stayed 1 night in Aug 2023

10/10 Excellent

Adele

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

6/10 Okay

Thomas

Disliked: Cleanliness, property conditions & facilities
Air-conditioning was not functioning
Stayed 1 night in Aug 2023

10/10 Excellent

Kenneth, Clarksville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel on lake Windermere - convenient to shopping and dining options plus walkable to the boats that taxi around the lake. The hotel staff was friendly and helpful. Room was ok and had the amenities we needed. Enjoyed the daily breakfast to gear you up for whatever walk or attraction you pursued that day.
Stayed 3 nights in Jul 2023

10/10 Excellent

moazzam

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Must go
Stayed 1 night in Jul 2023

6/10 Okay

Christopher

Liked: Cleanliness, staff & service
The hotel was clean and the breakfast was good, the room was average. There wasn't any Menu in the room even though there was a restaurant.
Stayed 3 nights in Jun 2023

2/10 Terrible

Graham

Disliked: Cleanliness, staff & service, property conditions & facilities
Don’t go. Not good at all despite what they say.
Not good at all. The hotel require major improvement work despite it saying it’s had that! Our superior room with lake view was not clean and the shower tray had terrible mould around it. We were offered a change of room. The evening meal was very poor, barely warm and lower than average quality. We were offered a 50% reduction and given an apology. ASKED TO PAY £5 TO PARK YOUR CAR OVERNIGHT IN THE HOTEL CAR PARK & TO HAVE TO SQUEEZE IT UP AGAINST A WALL AS NO AVAILABLE SPACE IS DISGRACEFUL
Shower tray mould found upon arrival.
Shower tray mould found upon arrival.
Shower tray mould found upon arrival.
Stayed 1 night in Jun 2023

4/10 Poor

FREDERIC

Travelled with family
Liked: Cleanliness
Disliked: Room comfort
Ventilation and parking
Worst was receiving parking citation after paying for parking at this hotel. Truly terrible way of treating your customers. No ventilation or cooling of any kind in room on first floor. Window opened about an inch. I will admit the views were nice, but it'd be the same everywhere else.
Stayed 1 night in May 2023

8/10 Good

Rose

Travelled with family
Liked: Cleanliness, staff & service
Great location, just a steep walk up and down hill. Hotel needs touch up and needs more staff. The staff was absolutely great, but it was hard to watch them run around due to staff shortage.
Stayed 3 nights in May 2023

8/10 Good

Jimmy

Travelled with partner
Liked: Cleanliness, staff & service
Bathroom shower leak
Stayed 2 nights in May 2023

10/10 Excellent

Stacey

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location and friendly staff
Stayed 3 nights in May 2023

8/10 Good

Julia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023

10/10 Excellent

Ian

Stayed 1 night in May 2023

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Amazing from start to finish
Stayed 1 night in Mar 2023

4/10 Poor

Mike

Disliked: Staff & service
Stayed 1 night in Mar 2023

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night recharge of batteries!
We had a lovely time from arrival to leaving. The staff were very friendly and helpful, room was spacious and breakfast buffet plentiful. We definately recharged our batteries
Stayed 1 night in Mar 2023

8/10 Good

Jen

Liked: Cleanliness, staff & service
Nice hotel
Great staff, great views but if your walking into town be prepared to walk back up a big hill. Lovely breakfast. Our room was basic but it was the cheapest, damp smell down our corridor, corridor lights didnt stop flickering and room was far too hot in the night. The downstairs area is really nice especially at night time all lit up.
Stayed 1 night in Mar 2023

8/10 Good

allan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
lovely
had a lovely time at tha Ro hotel. room was really nice, staff were nice and food was lovely. would be a great place when the sun starts to shine. 👍
Stayed 2 nights in Mar 2023

4/10 Poor

George

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Sleepless nights at the RO Hotel.
Room 128 had no view at all just a stone wall 2ft in front of window. There was bird netting between outside wall and bedroom window. There where Pigeons flying inside netting and birds where on window sill cooing all night long. Which kept us awake all night. This needs to be addressed by management.
Stayed 1 night in Mar 2023

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved it, a great place for a weekend break.
Great stay. Staff were all friendly and excellent, room was comfy, spotless. Using the cast to tv was very easy (other hotels take note, this is how it should be done). Further to other reviews, the hotel is on a bit of a hill so if you're compromised in your walking it may be a struggle and it could get a bit wearing if I was there for a week but it was fine for the weekend. Breakfast was also great although maybe bigger plates would stop even a couple of items feeling crammed in. The room wasn't the quietest, could hear a lot when the footfall was high so the room could have done with some excluders just to cover the gaps below the door to deaden the noise a bit but that's being really picky. A great stay and would definitely stay again.
Stayed 2 nights in Mar 2023

10/10 Excellent

Cameron

Stayed 1 night in Feb 2023

8/10 Good

Mark

Disliked: Cleanliness
Stayed 1 night in Feb 2023

10/10 Excellent

Jonathan, Stockport

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jan 2023

6/10 Okay

NIALL

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was a noise all night from a fan or ac unit. The breakfast selection was good but most of it was only warm, not hot. Nice hotel but let down by a couple of small things, would stay again but would have to be a different room.

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay, super friendly staff and the service was great. The room was huge and had lovely views over the lake. Would definitely stay again
Stayed 1 night in Dec 2022

10/10 Excellent

Scott

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2022

6/10 Okay

Mark

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Nov 2022

10/10 Excellent

John

Liked: Staff & service, amenities, property conditions & facilities
Lovely Hotel . Nice room . Very happy, will come again
Stayed 1 night in Nov 2022

10/10 Excellent

Caroline

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful Hotel in a beautiful setting. All of The staff were extremely friendly and helpful. The cleanliness was excellent as well as the Decor and furnishings.
Stayed 2 nights in Oct 2022

8/10 Good

Stephen

Stayed 1 night in Oct 2022

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2022

4/10 Poor

Mark

Liked: Cleanliness
Expected more!!
The hotel needs some repairs and cleaning, dirty carpet everywhere and poor general maintenance, ie painting and damp. It very much felt like the hotel was trying too save money everywhere. One towel in the bathroom, very cheap loo paper. I also be had to ask for the aircon/heating to be turned on even though it looked like it was on in the room!
Stayed 2 nights in Oct 2022