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Reviews of The Union Inn

4 out of 5
The Union Inn
Crimp Hill, Windsor, England

Reviews

7.8

Good

Rating 10 - Excellent. 179 out of 491 reviews" "
Rating 8 - Good. 183 out of 491 reviews" "
Rating 6 - Okay. 74 out of 491 reviews" "
Rating 4 - Poor. 34 out of 491 reviews" "
Rating 2 - Terrible. 21 out of 491 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay
The food was good, welcome was very friendly and the bed comfortable.
Stayed 1 night in Oct 2023

10/10 Excellent

michele

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Union
Lovely landlady,food good,getting a refurb soon which the bedrooms could use but that said it is very good value for money
Stayed 1 night in Oct 2023

6/10 Okay

Hadley

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2023

8/10 Good

Lisa

Stayed 1 night in Sep 2023

6/10 Okay

Robert

Stayed 1 night in Sep 2023

10/10 Excellent

PAUL

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Deborah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The inn was great. The pub had great food with huge portions. The pub has such a nice local atmosphere and Tess is absolutely amazing.
Stayed 2 nights in Sep 2023

2/10 Terrible

shaun

Stayed 1 night in Sep 2023

8/10 Good

Hong

Stayed 1 night in Aug 2023

4/10 Poor

Sandra

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Not a 4 star hotel: rather disappointed to be honest. Not as expected ! Our bathroom had a massive hole in the wall. Windows had no catches on. Blinds broken. I could go on. Would not recommend at all! It’s a shame as the landlady is really nice but I would avoid staying here at all costs! The corridor smelt stale . Wish we stayed somewhere else !
Stayed 1 night in Sep 2023

8/10 Good

Miss Maria

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Amazing host & lovely place 😍
What a great weekend, lovely place to stay and Tessa was the most amazing host. The only thing was it could do with an update but they are carrying out some improvements and creating more rooms in the near future. I would highly recommended a visit.
Stayed 2 nights in Aug 2023

10/10 Excellent

Lynsey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to stay
Brilliant stay, easy check in. Comfortable room. Lovely towels. Brilliant breakfast. Excellent hosts
Stayed 1 night in Aug 2023

6/10 Okay

John

Stayed 1 night in Aug 2023

10/10 Excellent

Ken

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A most enjoyable stay. Good accommodation and very friendly staff. The Inn is located close to Windsor, Runnymede and Savill garden.

4/10 Poor

Geraldine

Disliked: Cleanliness, staff & service, property conditions & facilities
The property did not match what I thought I had booked. The photo must have been taken when it was first established. No window handles, broken inside shower door handle. Light switch fell off the wall. Carpets filthy window blinds covered in dust. Sealant around shower brown.
Stayed 1 night in Jul 2023

10/10 Excellent

Dan Alexander

Stayed 1 night in Jul 2023

2/10 Terrible

Jonathan

Stayed 1 night in Jul 2023

10/10 Excellent

Susannanh

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

10/10 Excellent

Victoria

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Homely Lovely old bar Great breakfast Comfortable bed Nice shower Tessa and the Welsh bar maid (forgot her name) were brilliant Great stay, will be returning
Stayed 1 night in Jun 2023

6/10 Okay

Lydia

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2023

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Had a great stay at Union inn,Old Windsor. Staff are friendly and helpful. Given directions into Windsor which took in a scenic walk through the Great Park. Lovely bar area . Our room was clean,larger than we were expecting and very comfortable. Was a very hot afternoon and there was a fan already on in the room . We both had the best nights sleep in ages. Bed very comfortable. Good shower,nice toiletries. Had alot planned the following day so didnt have breakfast. Would definitely return.
Stayed 1 night in Jun 2023

10/10 Excellent

JULIE

Stayed 1 night in Jun 2023

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
My Mrs would have refused to stay in the room….
Inn itself seemed reasonable, staff were welcoming but condition of the room was shocking. I didn’t eat in restaurant so cannot comment on food etc. Stains and mould on bathroom ceiling. One out of 3 lights in bathroom working. Dust and filth on extractor fan and cables for TV. Missing knob for light switch and blind in bedroom damaged and bodged together. In fairness to Inn I didn’t ask to be moved as I was so shattered and just wanted get head down. I will not being staying again based on room condition which is a shame due to the good location. Please view photos and make your own informed choice on whether to stay or not.
Filthy door and missing light switch
Dust on TV cable and holes in wall from old TV bracket?
Broken/bodged blind
Mould in bedroom corner
Stayed 1 night in May 2023

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great little country retreat
Lovely character pub in beautiful countryside. Very good room facilities. Complimentary bathroom items of very good quality and lots of tea and coffee sachets. Towels and bedding very good quality. Cant comment on the food as we ate at our sons house nearby but the restaurant looked very nice. The bar had good beer and G & T though !!! My only criticism was the stair and landing carpet but with covid and the finacial crisis I'm sure thay cant afford to replace it yet. We will definately stay again.
Stayed 1 night in May 2023

8/10 Good

David

Liked: Cleanliness, staff & service
Enjoyable Stay
Friendly relaxed atmosphere. Well located for access to local attractions. Excellent breakfast. Large comfortable bed. One or two very minor niggles with the room, not enough to spoil the overall experience.
Stayed 2 nights in Apr 2023

10/10 Excellent

Mark

Stayed 1 night in Apr 2023

6/10 Okay

Thomas

Stayed 1 night in Feb 2023

8/10 Good

Lydia

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Lady let us in early to get ready for the wedding we were attending to that afternoon. Very nice of her and she was very friendly. Room was absolutely fine for the one night, had a TV, soap bits and biscuits were a nice touch. All that we needed and the bed was comfy. Only thing I’d say is that the carpet could do with being replaced, especially on the hallway stairs and the floorboards were very creaky!. But overall, a pleasant stay.
Stayed 1 night in Jan 2023

8/10 Good

Tricia

Stayed 1 night in Jan 2023

8/10 Good

Stephen

Liked: Staff & service
Stayed 1 night in Jan 2023

6/10 Okay

Philippe, Asheville

10/10 Excellent

Alan

Stayed 1 night in Dec 2022

10/10 Excellent

Stephen

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you for the warm welcome. I really enjoyed my stay and look for to staying again. :)
Stayed 1 night in Dec 2022

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Friendly Staff, Good Food but Very Run Down
Friendly staff, good "pub food" but hotel is run down and needs some investment. No hot water at 7am. My husband had to shave by boiling the kettle and we couldnt shower. The cover was missing from the light switch and there was some kind of dark brown debris in the kettle which the stsff changed out without hesitation to be fair. The bed was very worn and not very confortable.
Stayed 1 night in Dec 2022

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Overnight Stay Old Windsor
Great breakfast, convenient for visiting family and friends. Reasonably priced.
Stayed 1 night in Nov 2022

10/10 Excellent

Gaetano

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022

8/10 Good

Patrick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spotlessly clean and good service. We mentioned when leaving that only 1 of 3 lights in the bathroom were working and that the bathroom would benefit from a shelf to put washbags on in preference to the floor. Hopefully these things will be followed up.
Stayed 1 night in Oct 2022

6/10 Okay

Michael

Liked: Cleanliness, staff & service, amenities
A basic English pub which offers good value for money. Room was simple but clean, had a comfortable bed, TV and kettle. The pub felt like a friendly boozer. Very nice restaurant next door and a carvery a short walk away.
Stayed 1 night in Oct 2022

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful location
5-night stay as was attending a local training course, staff were very friendly, room was clean. Was used just as a place to sleep. Breakfast between 8-9am each morning, anything you like within reason. 10 min walk from 'the long walk' through Deer Park. Beautiful location.
Stayed 5 nights in Sep 2022

10/10 Excellent

Sandra

Stayed 1 night in Sep 2022

10/10 Excellent

Lucy

Stayed 1 night in Sep 2022

8/10 Good

Debra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really friendly and warm welcome, will return again.
Stayed 1 night in Sep 2022

10/10 Excellent

Peter

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Union was an extremely friendly and warm place to stay. We were made very welcome
Stayed 3 nights in Sep 2022

4/10 Poor

Cheryl

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Very tired property. The carpet on the stairs leading up to the room was dirty and stained. The room itself was basic although clean. Very small room, bathroom too could do with a refurb
Stayed 1 night in Aug 2022

10/10 Excellent

Darren

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Great service and hospitality would definitely recommend and return
Stayed 1 night in Aug 2022

10/10 Excellent

Keith

Stayed 1 night in Aug 2022

8/10 Good

Stephen

Liked: Cleanliness
Stayed 1 night in Jul 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant host, great food, comfortable room
Absolutely perfect hosting by Tessa who runs the Union Inn. Arrived in the morning and was able to work whilst waiting for my room at 2pm. Couldn't have asked for such a wonderful host, check in was simple, the pub is really nice and overlooks some beautiful fields. Area is very quiet if you're looking for somewhere for peace and quiet. Staff are friendly as are the regulars. Room was comfortable, with tea and coffee facilities and a nice powerful shower. WiFi is a little poor in a couple of rooms but it's being sorted. Would totally recommend staying here and easily accessible to Windsor. Will be staying here again when I'm next in this part of the area.
Stayed 1 night in Jul 2022

10/10 Excellent

Tara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tessa was an absolute delight !! She made my stay so wonderful, she was very engaging and helpful. This place is quiet and quaint, Tessa shared with me about the surroundings and history of the area ! Very charming and lovely all around.
Stayed 1 night in Jul 2022