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Reviews of Bonkle House

3 out of 5
Bonkle House
251 Bonkle road, Wishaw, Scotland

Reviews

7.8

Good

Rating 10 - Excellent. 24 out of 66 reviews" "
Rating 8 - Good. 23 out of 66 reviews" "
Rating 6 - Okay. 8 out of 66 reviews" "
Rating 4 - Poor. 6 out of 66 reviews" "
Rating 2 - Terrible. 5 out of 66 reviews" "

8.2/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

7.8/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Good

Gaynor

Travelled with partner
Liked: Staff & service, property conditions & facilities
Arrived at 11.30pm. Room on ground floor was huge and warm with 2 very comfortable beds. Made a brew and went to bed. Bathroom tiny but not an issue. Staff seemed friendly but didn't really see anyone. Paid extra as we arrived after 10pm.
Stayed 1 night in Mar 2024

6/10 Okay

Len

Liked: Staff & service
Nice old house, pretty surroundings
Stayed 1 night in May 2024

4/10 Poor

Sarah

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The beds were clean and there was hot water,there was no food the gardens were unkempt and the rooms were in a word filthy not cleaned or dusted properly no staff available if you want something you have to phone someone. On leaving the bedroom door was knocked at 9.45 am to say if your not out by 10am then you have to pay an xtra £10 Pity they hadn’t been so fastidious about the rest of the property .Would not stay here again even in an emergency situation.Take a look round folks get out the paint and rollers and then some bleach .
Stayed 2 nights in Apr 2024

10/10 Excellent

Sharon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was lovely & large also very clean. Tea & coffee were provided in the room. I chose Bonkle house because it was different to what i usually book & we enjoyed our stay. The only staff we saw was on check-in to give us the key, who was pleasant but i cant comment beyond that. Thoroughly enjoyed our stay & highly recommend
Stayed 1 night in Apr 2024

8/10 Good

Nick

Business traveller
Disliked: Amenities
Lovely old property with some outstanding period features. Room (Manor Suite) was massive! Exceptionally comfortable to stay in. For the price you can’t expect 5* luxury but it was still a bargain.
Stayed 1 night in Mar 2024

2/10 Terrible

Sheri

Travelled with family, Travelled with family and small children
The photos on the site are NOT what you will walk into when you arrive. I was prepared for an old and quaint building, staying for 3 days somewhere that was beautiful and quirky. We booked a room for 3 nights, and if my husband hadn’t been exhausted from driving all day, we would’ve left immediately. The room we stayed in was musty and dusty, with a very heavy smell of mildew/mold in the bathroom. The bathroom door was broken so that we had to put something against it from the outside to keep it shut while we used it, and then knock to have someone move whatever was against the door when we wanted out. I tried to call AND email from the room to tell them of our problems, but still to this day, (3.5 weeks later) no response. No one in attendance at the desk to talk to. My son has a mold allergy, and there was no way we could’ve stayed longer than the few hours we needed to sleep, (we had to keep a chair in front of the bathroom door to keep it closed for the least amount of mold exposure, possible) we left super early the next morning, and left our key. Expedia tried but could not get us any type of refund for the 2 nights we forfeit, and I’m sure this place is used to people not staying past the first night, as everyone’s keys were on the desk when we left in the AM, and I’d heard other guests say they were staying longer. There are other places, comparably priced. Skip this one, especially if you have a nose on your face. I’ve never had to write such a bad review before.
Stayed 3 nights in Jan 2024

10/10 Excellent

Mark

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property with loads of character. Really clean, large TV and a nice big room. Walls are a bit thin, especially when someone is snoring in the next room. Lol
Stayed 1 night in Feb 2024

6/10 Okay

Lee

Stayed 1 night in Feb 2024

8/10 Good

Robert

Stayed 2 nights in Jan 2024

6/10 Okay

Thembelihle

Business traveller
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Huge and beautiful bathrooms Comfortable beds
Stayed 2 nights in Jan 2024

2/10 Terrible

Sarah

Disliked: Cleanliness, staff & service, property conditions & facilities
This was absolutely the worst property I have ever stayed at. There were stains everywhere: Sheets, Floor, Walls, Ceiling. The heat was broken and when we asked an employee to come check on it, he said “it will turn on soon”; which it never did.
Stayed 3 nights in Dec 2023

6/10 Okay

Caroline

Travelled with partner
We were only there 2 night's but got train easy enough into Glasgow. Had to use car for something to eat as nothing around in walking distance.
Stayed 2 nights in Dec 2023

8/10 Good

Victoria

Travelled with family
Liked: Cleanliness, staff & service
Warm and comfortable hotel
We had a huge room with sofa and 2 beds. Decor is dated but still was comfortable and nice and warm. Adequate facilities - bathroom / TV/ tea & coffee. No option for breakfast it is just bed. House keeping could have waited until later in the day to knock on as woke us up early on Sunday, wasn’t very happy about that. Mistake on check out time, I thought 11 and it was 10am, they were understanding which was appreciated.
Stayed 2 nights in Nov 2023

2/10 Terrible

Kevin

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This property was so rundown and awful we left a day early ( we had nowhere else for escape to on the first night). The caretaking family were sweet and moved us to a cleaner room but it still had a musty smell and the bedsheets were old and soft. We won’t book ahead from photos on Expedia again.
Stayed 2 nights in Sep 2023

4/10 Poor

Peter

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Badly neglected, stained towels, no service
The owners need to put a lot more effort into what could be a nice place, but is currently extremely run down, and service is non-existent. We were met by a child, a bit confused by the paperwork, and taking instructions from unseen adults in a back room. That’s the last we saw of any staff. We had booked for 3 people in the triple room, but we realised in the morning there were only 2 towels and one was stained. The front desk had a number to ring for assistance, and three more if no-one answered. All 4 numbers went unanswered at 8am and none had a voicemail facility. We had booked for two nights but given these issues, made other arrangements for the second night instead. We couldn’t even communicate this to the owners as there was no one there! It’s very expensive as well for what it is. The paperwork seems a bit obsessed with outlining potential extra charges. No breakfast facilities, and no other options in the town other than an Asda. Overall an unwelcoming experience.
Stayed 2 nights in Jul 2023

6/10 Okay

Stuart

Stayed 1 night in Jul 2023

4/10 Poor

Kathleen

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Jun 2023

2/10 Terrible

DONALD

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023

8/10 Good

Brian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not as haunted as it looks
Ok, this place is called BONKLE HOUSE. That's almost enough in itself. This is a lovely old house. We were kind of hoping it would be haunted - I mean, it LOOKS haunted. But alas, it was not. What a lovely space! We really enjoyed staying here. The room was so much bigger than we expected. The shower was.... tall. But watch the step down. It's a doozy. One thing of note - some places it's listed that they have laundry on site. They do not. Oh well. I found a good laundromat down the street. The staff was so wonderful. Our neighbors had a very loud TV and they took care of it so quickly. Even offered to move our room if we wanted. The grounds were so lovely! I really recommend this place. Just don't fall out of the shower like I did.
Stayed 4 nights in May 2023

8/10 Good

Lee

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This property does not look the photos, which were obviously years old. Theres fenced off areas and a load of bricks. Plus it was all locked up and looked a bit eerie. However once we got an answer and got to our room we were pleasantly surprised. Room was clean as was the bedding and towels. Bed comfy. Tv and a load of books in the room. Didnt have much to do with owners except check in and to get another set of towels. Hotel was quiet and we had a good sleep.
Stayed 1 night in Mar 2023

10/10 Excellent

jade

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yes!
Clean, tidy, comfortable
Stayed 1 night in Feb 2023

10/10 Excellent

Daisy Solo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2022

8/10 Good

andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nicely fitted room seemed fairly new
Stayed 1 night in Sep 2022

2/10 Terrible

Ian

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Never stay at this hotel
This hotel is an absolute disgrace. Having booked through Hotels.com the guest was told the booking would not be honoured due a double booking which was apparently made a minute before ours. To add insult to injury, the hotel owner is now not responding to Hotel.com's contact attempts for a refund to be issued. So charged to stay somewhere who refused our booking. Unbelievable........but true !!!!!!!
Stayed 1 night in Sep 2022

8/10 Good

Natasha

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Lovely stay, good value for money.
A quirky old Manor House with original features. Was not given info on breakfast availability, not sure if there was any, but there is a handy cafe down the road that opens at 9 anyway which did lovely breakfasts. They had a kettle with some tea/coffee/sugar/milk though. There were 3 of us staying but each time the room was serviced they took 3 towels and put in 2 which was a little frustrating. There was nice smelling hand soap, body was and shampoo (no conditioner) in the bathroom. Over all it was a nice stay close to a large Asda.
Stayed 3 nights in Aug 2022

6/10 Okay

Keith

Disliked: Property conditions & facilities
Stayed 1 night in Aug 2022

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay. Large clean rooms. Would stay again. Thanks to the staff at the hotel.
Stayed 2 nights in Jul 2022

10/10 Excellent

Brenton

Stayed 1 night in Jun 2022

10/10 Excellent

Neil

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
Nice place old but charming, no meal facilities was my only let down.
Stayed 2 nights in Mar 2022

8/10 Good

Jimmy

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Feb 2022

6/10 Okay

Danny

Liked: Cleanliness, room comfort
Good value
We stayed 2 nights on Christmas Eve and Christmas Day, so we could visit family. There was an option of a continental breakfast for just £5 each, according to the room information. Perhaps they weren’t offering that on public holidays, or maybe they just didn’t ask, but we always intended to have breakfast with the family, so I can’t comment on that. The house certainly has character, almost a bit spooky, and the very large room was clean and had tea and coffee facilities. The bed was comfortable, and there was a good shower but no bath. One thing I would check if you intend to leave any valuables in the room is the security. We had one key for both the front door and the room, which is absolutely fine. But does that mean that other guests have access to your room? Maybe the hotel manager can answer that in response to this review. So overall, the best thing was the value for money. The one thing that may have made it a bit better would have been a smiling welcome but given it was a good price, we were quite happy.
Stayed 2 nights in Dec 2021

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not bad. It is ok for a one night sleep over and reasonably priced!
Stayed 1 night in Dec 2021

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

8/10 Good

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
Good room. No breakfast served by hotel.
No breakfast served. That was nor clear in the advert.
Stayed 1 night in Nov 2021

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bonkle House Sept 2021
Warm welcome, spacious, clean and comfortable.
Stayed 1 night in Sep 2021

8/10 Good

James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
dated hotel
Was pleasant stay
Stayed 1 night in Aug 2021

8/10 Good

william

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2021

10/10 Excellent

d

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2021

10/10 Excellent

Lisa

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2020

8/10 Good

Linda

Stayed 1 night in Sep 2020

10/10 Excellent

Sue, WSM

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and tidy. Staff were friendly and helpful/////////////
Stayed 1 night in Jul 2020

8/10 Good

Verified traveller

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is in good position with easy access , staff are very friendly , overall 4+ stars
Stayed 1 night in Apr 2020

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great hotel and wonderful value for money
A welcome surprise with an over-sized room, a large TV, very clean and quiet too. Staff were also very welcoming. Highly recommended if you are in the area
Stayed 2 nights in Mar 2020

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bedroom was nice and clean bed was comfortable so would stay again in down that way
Stayed 1 night in Feb 2020
Response from van Gogh on 20 Feb 2020
We thank you for staying with us. We appreciate your feedback.

10/10 Excellent

David, Livingston

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very old house spotless, clean towels, absolute bargain at £35 per night.
Stayed 1 night in Feb 2020
Response from van Gogh on 20 Feb 2020
We thank you for staying with us. We appreciate your feedback.

10/10 Excellent

Raul Jose

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

8/10 Good

Tonja G., Lincoln, NE USA

Liked: Cleanliness
Bonkle House
The property was beautiful and very clean, great location. Communication with them prior was non existent, I tried messaging them. I finally called and was able to set things up. Once we got there, everything went smoothly and the hosts where very kind and accommodating. They had a laundry service which was helpful and very reasonable priced. Overall stay, was great value and clean and neat location. Would stay again.
Stayed 2 nights in Sep 2019