Front of property
Check availability

Reviews of Town House Motor Inn

2 out of 5
Town House Motor Inn
119 North 10th Street, Worland, WY

Reviews

7.0

Good

Rating 10 - Excellent. 31 out of 108 reviews" "
Rating 8 - Good. 26 out of 108 reviews" "
Rating 6 - Okay. 23 out of 108 reviews" "
Rating 4 - Poor. 16 out of 108 reviews" "
Rating 2 - Terrible. 12 out of 108 reviews" "

7.2/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

6.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Chad

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice quiet place right downtown. Staff was awesome and helpful. Room was nice and clean.
Stayed 1 night in May 2024

10/10 Excellent

Bill

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
As expected
Great value for low price.
Stayed 1 night in Feb 2024
Response from SK on 7 Feb 2024
We always love having you around Bill! See you again soon!

10/10 Excellent

Joseph

Stayed 1 night in Nov 2023

10/10 Excellent

Patty

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and quiet location. The staff was wonderful! Look forward to staying here again!
Stayed 1 night in Nov 2023
Response from S Khan on 13 Nov 2023
Thank you for choosing us for your stay!

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice space for table. Extras to prepare coffee. Staff was extremely pleasant. Large room. Good value
Stayed 1 night in Oct 2023
Response from SK on 5 Oct 2023
Thank you Anne for choosing us! We enjoyed having you stay with us and hope to see you again soon! Have a bless day!

6/10 Okay

Kathryn

Travelled with group
Liked: Cleanliness
Disliked: Property conditions & facilities
There were not enough outlets and they were overloaded
Stayed 1 night in Oct 2023
Response from SK on 5 Oct 2023
We appreciate your feedback. We are working on making it more convenient.

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from SK on 4 Sept 2023
Thank you Andrew! We hope to see you again soon!

4/10 Poor

Brian

Disliked: Cleanliness, property conditions & facilities, room comfort
Needs help
Needs updated badly. Mattress was bad, couldn’t sleep. Bathroom had a lot of issues.
Stayed 1 night in Aug 2023
Response from SK. on 30 Aug 2023
We are sorry to hear about your experience. We have reached out to you about the issues you were experiencing but you never got back to us. We are not sure what was wrong with the bathroom. It seems like its fine.

8/10 Good

Nestor

Liked: Cleanliness, staff & service
Outside looks a little dumpy, but the room looks good. Lady at the front desk was really nice.
Stayed 1 night in Aug 2023
Response from SK on 20 Aug 2023
Thank you Nestor! We enjoyed having you stay with us! We are working on getting some renovation done. See you again!

10/10 Excellent

Samantha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a wonderful stay, their rooms were clean, and they have smart TVs and long-distance calling which was a surprise seeing that other hotels charge so much and still do not have something like that. I really enjoyed the breakfast nice varieties to choose from. I also see that they are doing some updates in the rooms, which I cannot wait to see the next time when I stay! The staff was absolutely lovely and polite. I recommend this stay for anyone on a budget given how prices are so high nowadays!
Stayed 1 night in Aug 2023
Response from SK on 17 Aug 2023
Thank you for choosing us! We enjoyed having you stay with us and see you again soon!

8/10 Good

Harry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Sk on 16 Aug 2023
Thank you for choosing us! We hope to see you again in Worland. Have a bless day!

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were nice and clean. Loved the small breakfast they had going on. The staff was very friendly and helpful.
Stayed 1 night in Jul 2023
Response from SK on 31 Jul 2023
Thank you for choosing us!

10/10 Excellent

Johnny

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just visiting family and had a great experience at the Town House. The staff was wonderful and so kind. The rooms were clean and the beds were very comfortable. Love the smart tv! I can see they have some things they are renovating. Definitely will be staying here again!
Stayed 1 night in Jul 2023
Response from SK on 31 Jul 2023
Thank you for choosing us!

4/10 Poor

Victor

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
This place was very expensive for the conditions of the property. It was clean ish.. definitely not woth the prices
Stayed 1 night in Jul 2023
Response from SK on 29 Jul 2023
I am sorry to hear about the experience. If you were to look around town they are charging over 100.00. Our prices seem reasonable compared to others.

10/10 Excellent

Peyton

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was AMAZING! They have nice clean rooms and the smart tv was a plus! Looking forward to staying here again.
Stayed 1 night in Jul 2023
Response from Khan on 23 Jul 2023
Thank you for choosing us!

2/10 Terrible

Tyler

Disliked: Cleanliness, staff & service
The staff was rude and would not help us.
Stayed 1 night in Jul 2023
Response from S.K on 3 Jul 2023
Tyler,We are sorry to hear about the experience you had. We aren't sure how to help when we ran your credit card multiple times, your card was not reading the chip. Other methods we could have accepted were using another credit card or paying cash. If you did not have the funds to pay for the room, how can we accept that? No one is going to give you a free room :)

10/10 Excellent

Suzi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice, quiet place and the rooms are a little more spacious than the other hotels/motels in town. They have smart tv which is a plus! Clean rooms.
Stayed 1 night in Jun 2023
Response from SK on 22 Jun 2023
We enjoyed having you stay with us Suzi!

6/10 Okay

John

Stayed 1 night in Jun 2023
Response from S.K. on 3 Jul 2023
Thank you for choosing us for your stay!

10/10 Excellent

Terry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and spacious. The location of the property is a walking distance to local restaurants and the gas station next door is helpful. What I LOVED the most was their smart tv. I was able to get access using my account to watch Hulu/Netflix. They had options to install their own Wii or game console. I look forward to my next stay here.
Response from S.K. on 7 May 2023
Thank you for choosing us for your stay. We look forward to seeing you again soon!

10/10 Excellent

McKenzie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff. The room.was clean. Most places were more of a walking distance. No need of a vehicle.
Stayed 1 night in Apr 2023
Response from S.Khan on 6 Apr 2023
Thank you for choosing us for your stay! We hope to see again real soon!

8/10 Good

Jerry

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I couldn’t sit on the toilet since it was so low to the floor and the seat was too small in size! There was no room to move around in the bathroom area! The sink was in a great place! The TV was tiny and didn’t come in clear!
Stayed 1 night in Sep 2022

10/10 Excellent

Karissa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly staff, and very easy check-in. The place was right in town so it was a walkable distance for pretty much anything. They had a nice gas station next door for any last-minute food/beverages. The beds were nice and comfortable. They had a nice little complimentary/on-the-go breakfast in the room.
Stayed 1 night in Sep 2022
Response from Skhan on 6 Sept 2022
Thank you for choosing us for your stay!

8/10 Good

Scott

Stayed 1 night in Aug 2022

8/10 Good

Antonio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fast
Stayed 1 night in Jul 2022
Response from SK on 29 Jul 2022
Thank you, Antonio! We look forward to seeing you and your guests again!

6/10 Okay

Janet

Travelled with family
Liked: Staff & service, amenities
Khan was very nice
Stayed 1 night in Jun 2022
Response from SK on 17 Jun 2022
Thank you for choosing us for your stay Janet. We really LOVED having you stay with us and hope to see you again soon. Stay bless!

10/10 Excellent

Pamela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Experience
Great experience all around! Will stay again!
Stayed 1 night in Jun 2022
Response from SK on 10 Jun 2022
Thank you, Pamela! We enjoyed having you stay with us and we look forward to seeing you again soon!

6/10 Okay

Dee Ann

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Stayed 1 night in May 2022

8/10 Good

Clayton

Liked: Cleanliness, property conditions & facilities, room comfort
Not bad.
This is an older hotel right in the middle of town. The location is great and it was probably a great motel sixty or seventy years ago. The current owners seem to be doing a good job keeping it up. The room was clean and comfortable and I was surprised at the complimentary breakfast in the room of instant oatmeal, crackers and juice. The room also had a full size coffee maker, microwave and a medium sized refrigerator. Some of the patched together fixes and the random cables running around the room to power all the modern comforts were a bit disconcerting but I survived. Overall if I need a place to stay in Worland, Wyoming again I wouldn’t hesitate to stay here as a bargain option.
Stayed 2 nights in Aug 2021
Response from US on 4 Sept 2021
Clayton we enjoyed having you stay with us and we look forward to seeing you again soon!

10/10 Excellent

Tammy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021
Response from US on 29 Aug 2021
Thank you for choosing us for your stay. We hope you will choose us for your stay.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful
Stayed 27 nights in Jul 2021
Response from US on 14 Aug 2021
Thank you for choosing us for your stay and we hope you will choose us for your next stay. Have a bless day!

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was rustic, old west style. Staff were super friendly, genuine and helpful.
Stayed 1 night in Aug 2021
Response from US on 13 Aug 2021
Thank you for choosing us for your stay and we hope you will choose us again in the future.

8/10 Good

Sandra

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Nice, economical room.
One night stopover. Good price except when it says pet friendly they should stay free or already be included in price of the room, not an additional charge. Check in was very good with a very polite gentleman giving me some pointers on weather and food. Loved that there was a park to walk dog in next door.
Stayed 1 night in Jul 2021
Response from US on 30 Jul 2021
Thank you Sandra for choosing us for your stay. We enjoyed having you stay with us. Usually all hotels have a pet friendly policy of charging a one-time fee and some charge per night. We hope to see you again soon! Have a bless day!

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Overpriced and incredibly dated. Liking stepping back in time to a mid-70s motel room. Even the bedspread seemed that old. Dirty. No ice machine. Avoid it, especially for the cost. We paid $83 or so. Not worth $60.
Stayed 1 night in Jul 2021
Response from KM on 29 Jul 2021
Thank you for choosing us for your stay. We would like to inform you that our rooms are up-to-date. If you would have stopped by and asked the front desk about ice, we have an ice machine and laundry guest laundry mat. It would not hurt to ask before posting things like this. On the booking site when you booked your reservation it states "ICE MACHINE".

4/10 Poor

Verified traveller

Travelled with group
Disliked: Staff & service, property conditions & facilities
No
Stayed 1 night in Jul 2021
Response from IK on 15 Aug 2021
Thank you for choosing us!

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and quiet stay. The staff is AMAZING!! Love the walking distant.
Stayed 1 night in Jun 2021
Response from SK on 30 Jun 2021
Thank you for choosing us! We looking forward to having you back again!

2/10 Terrible

Robert

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The worst!!
This place was the worst I have ever stayed in. Owners are extremely rude and even yelled and told me to go somewhere else because I questioned why they sold my non-refundable reserved room to someone else. Then tried to charge me more for the last room. This place is unsafe! Door did not lock, electrical wires are nailed to the headboard, insulation coming out of the ceiling, water smelled like a sewer, sink was filthy. Unfortunately we did not have any other choices. Hotels were sold out for several hundred miles and it was already midnight but I wish I would have just slept in my car. Go somewhere else!
Stayed 1 night in Jun 2021
Response from SAI on 28 Jun 2021
Julia, We were actually waiting to see what you would state to make sure you were at least telling the truth about some parts of your statement. We are surprised you have not stated the way your behavior was when you first walked in and what ACTUALLY happened during your stay. When you booked through us, you stated for a King Size bed which we sold out our room to a walk-in customer before you made the initial reservation. When you walked into the doors and giving attitude that we did not have that room for you, we suggested that we only had a room with 2 double beds left but you continued to complain. We suggested that if we could not fulfill your accommodation that you could stay at another hotel in town when in fact they had about a handful of rooms left because we had called in to check for availability but you still denied saying you wanted to stay at our place. My staff member gave you a HUGE discount on a room with 2 beds when we charge $85-$90 for those rooms. You still continued to complain. We had contacted Hotels.com and they had confirmed that you did not pay for the room and did not provide your credit card information so we are not sure why you were complaining to the front desk about paying when in fact you did not. Hotels around town were available but you did not want to go. Please have a better attitude towards others next time when you check-in the hotel. Your behavior to my staff members were uncalled for.

10/10 Excellent

Verified traveller

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Staff were very helpful and the place was nice and quiet.
Stayed 1 night in Jun 2021
Response from SK on 20 Jun 2021
Thank you for choosing us for your stay!

8/10 Good

Richard

Stayed 6 nights in Mar 2021
Response from Sai on 18 May 2021
We loved having you stay with us and look forward to seeing you again soon!

2/10 Terrible

Connie

Stayed 2 nights in Jan 2021

8/10 Good

Jamie, WY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay and it is right in town. The staff was friendly.
Stayed 1 night in Dec 2020
Response from S.D. on 8 Dec 2020
We enjoyed having you stay with us!

4/10 Poor

Misty

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The room we stayed in was old and smelled. There was hair in the bed. Also, the heater did not work. Staff at the front desk was friendly.
Stayed 2 nights in Nov 2020
Response from sammi on 14 Nov 2020
Misty, If there were any concerns about the room, you should have stopped by the office and the staff would have taken care of the problem for you. Customers who check-in never inform the front desk about having a pet and they sneak in their animal.

10/10 Excellent

Carmen, CA

Liked: Staff & service, amenities, property conditions & facilities
The staff was very friendly and the room was clean. Enjoyed how quiet it was.
Stayed 1 night in Oct 2020
Response from MS on 6 Oct 2020
Thank you for choosing us for your stay!

8/10 Good

Frederick

Stayed 2 nights in Sep 2020
Response from US on 24 Oct 2020
Thank you for your feedback. We enjoyed having you stay with us and hope to see you again soon!

8/10 Good

Ryan, Sidney Ne

Travelled with family, Business traveller
Liked: Staff & service
It was nothing fancy, but was adiquate for a nights sleep. It could use an update, probably still in 1970s attire.
Stayed 1 night in Sep 2020
Response from MS on 5 Oct 2020
We loved having you stay with us Ryan!

6/10 Okay

Charlie

Liked: Cleanliness, room comfort
Disliked: Staff & service
Mini vacation
The bed was comfortable and overall the room was clean. However the sink has rust around the drain and there is some mold in the bathroom. The bottom sheet popped off when I pulled the bedspread back and the mattress pad doesnt fit and had holes in it.
Stayed 1 night in Aug 2020
Response from US on 8 Aug 2020
Thank you for choosing us for your stay!

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service
air conditioning
Air conditioner was so loudly.
Stayed 1 night in Jul 2020
Response from US on 8 Aug 2020
Thank you for choosing us for your stay!

2/10 Terrible

Jack, Worland

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The whole place was a dump! AC didn't work.At all! Both sinks where plugged and full of dirty water! Enough said!
Stayed 1 night in Aug 2020
Response from US on 5 Aug 2020
Jack, During your stay, there were other options the staff had recommended for you, and you never even mentioned that part. First, they had given you and your guests the option to get two rooms without additional cost and you declined that because you said you did not want to move all your belongings, which the staff had offered to help. Second, you went and told the staff that what would make your stay better is if we gave you an additional $15 off for the issue you were having and that is what they did and you never mentioned that. You had checked-in the room around Noon and did not mention anything to the staff after 5 hours later. Please, if you are going to blast incorrect information on the site, it would be best to ask for a refund and stay at another Hotel.

8/10 Good

Stacie

Business traveller
Liked: Cleanliness, staff & service, room comfort
I slept very well!
This little motor inn is really old and outdated, but super clean and comfortable. Honestly, my only complaint was a lack of places to plug in my phone, computer and watch chargers, but I was able to make it work. It was very comfortable, very quiet and I got a great nights sleep while I was staying there. Staff was friendly.
Stayed 3 nights in Jul 2020
Response from SK on 31 Jul 2020
Stacie, Thank you for choosing us for your stay. We hope to see you again in the future. God Bless!

8/10 Good

Keeley

Liked: Staff & service
Disliked: Room comfort
Cute old hotel!
The owner/manager was so friendly and really made us feel welcome. The hotel itself is dated, but was clean. The bed was not very comfortable but was fine for a night. The hotel was quiet and perfect for an overnight stay on our way through town!
Stayed 1 night in Jun 2020
Response from Sk on 17 Jul 2020
Keeley, We enjoyed having you stay with us and we look for to making some new changes in the future. We hope to see you again soon! God bless.

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worland
He was so hospitable and upbeat. We enjoyed our conversation with the owner.
Stayed 1 night in Jul 2020
Response from S.K. on 11 Jul 2020
Kelly, We enjoyed having you stay with us and we look forward to seeing you again soon. Have a blessed day!