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Had to wait 40 min after check in time to get room. We were concerned since it was our anniversary and we had reservations that would have been in jeopardy if we had to waited 15 more min. However, we did not and we rushed it a bit and made it on time.. thoroughly enjoyed the few nights we stayed and next year on our anniversary we plan to add a day.
Hotel needs a bit of a refresh but can’t beat the location
Blake
Stayed 1 night in May 2024
Response from Robert Stiles Guest Service Supervisor on 18 May 2024
Blake, thank you for your review! We will be undergoing renovations in the next couple of months. We hope to see you in the next year to enjoy those changes with us!
6/10 Okay
Blake
Travelled with family
10 May 2024
Disliked: Staff & service
Location is great but it was a bit of a disappointment from a hospitality stand point.
Blake
Stayed 3 nights in May 2024
Response from Robert Stiles Front Desk Supervisor on 18 May 2024
I am sorry you did not enjoy your stay with us. I would like to know more about your experience so we can improve. We appreciate your feedback and hope you will give us another chance.
The ac was a bit loud in the room Parking was another 20 dollars a day. Staff was excellent. The property was very well maintained.
Karine
Stayed 4 nights in May 2024
Response from Robert Stiles Front Desk Supervisor on 18 May 2024
Karine, thank you for your review! We genuinely appreciate all feedback given. We would like to extend our apologies in not exceeding expectations throughout your stay. We hope to see you the next time your vacations bring you back to Wrightsville so we are able to remedy this past stay. We will be getting a full renovation after summer so we will be excited to see you back next year given the chance! New and Improved!
Great location on the beach. Friendly staff. Not too much traffic.
Caleb
Stayed 1 night in Apr 2024
Response from Dionne on 12 May 2024
Hello Caleb! Glad you were able to enjoy the beach access and the resort and we hope to see you back here!
2/10 Terrible
brittany
5 May 2024
Liked: Cleanliness
brittany
Stayed 1 night in May 2024
Response from Robert Stiles Front Desk Supervisor on 18 May 2024
I am sorry you did not enjoy your stay with us. I would like to know more about your experience so we can improve. We appreciate your feedback and hope you will give us another chance.
This is an example of a resort that HAS always known how to have good customer service for sixty years, and they continually update their room decor and their facility. We wanted to be treated well for our fifties wedding anniversary and we were very happy that we chose this resort
Jo
Stayed 1 night in Apr 2024
Response from Robert Stiles Front Desk Supervisor on 28 Apr 2024
Thank you for your review Jo! I am so glad to hear that you enjoyed your stay with us. We appreciate your business and hope you will visit us again soon! Happy 50th Anniversary!
Response from Robert Stiles Front Desk Supervisor on 28 Apr 2024
Thank you for your review! I am so glad to hear that you enjoyed your stay with us. We appreciate your business and hope you will visit us again soon!
8/10 Good
Christa
26 Apr 2024
Liked: Cleanliness
Christa
Stayed 1 night in Apr 2024
Response from Robert Stiles Front Desk Supervisor on 28 Apr 2024
Thank you for your review! I am so glad to hear that you enjoyed your stay with us. We appreciate your business and hope you will visit us again soon!
2/10 Terrible
Taylor
23 Apr 2024
Disliked: Property conditions & facilities
Taylor
Stayed 1 night in Mar 2024
Response from Robert Stiles Front Desk Supervisor on 26 Apr 2024
Taylor, thank you for your review. We would like to extend our apologies as we do strive for all of our guests to have a positive stay with us. We will be undergoing renovations in the next couple of months. We hope to see you in the next year to enjoy those changes with us!
We had a lovely room with ocean view and appreciated the easy walk to the beach.
Barb
Stayed 3 nights in Apr 2024
Response from Robert Stiles Front Desk Supervisor on 22 Apr 2024
Thank you for your review! I am so glad to hear that you enjoyed your stay with us. We appreciate your business and hope you will visit us again soon!
10/10 Excellent
Richard, Bridgewater
Travelled with family, Travelled with family and small children
21 Apr 2024
Liked: Property conditions & facilities
Loved the location of this boutique hotel right on the beach. Just what we were looking for. And old resort that was very clean and updated. Perfect property for us.
Richard
Stayed 4 nights in Apr 2024
Response from Robert Stiles Front Desk Supervisor on 21 Apr 2024
Thank you for your review! I am so glad to hear that you enjoyed your stay with us. We appreciate your business and hope you will visit us again soon!
Loved the ability to walk into the beach, sunrises on the ocean were great! I actually found myself in the area needing a place to work from and it was perfect good WiFi for zoom calls and great food onsite as well as restaurants in walking distances Staff was wonderful too!
Jean
Stayed 3 nights in Apr 2024
Response from Robert Stiles Front Desk Supervisor on 19 Apr 2024
Thank you for staying with us. We are glad you had a great stay. We hope to welcome you back for another!
Loved the beach. Room very nice except for loud AC. Pool area very nice but chased away by loud unpleasant music. Were charged $20 a night to park on site.
Carol
Stayed 3 nights in Apr 2024
Response from Robert Stiles Front Desk Supervisor on 19 Apr 2024
Thank you for staying with us. We are glad you had a great stay at the beach. I apologize about the loud unpleasant music from the bar and the loud AC in your room. We will be getting renovated after the summer and hope to welcome you back for another stay new and improved!
Absolute worst hotel staff I have ever dealt with. Room was dirty. Somebody else’s dirty tray outside the door. The front desk staff member was extremely rude. I have never dealt with a worse staff member of a hotel. This is the first review I’ve ever left on a hotel or restaurant but I felt it was warranted. Terrible, absolutely terrible staff member and facility. Stay away.
erik
Stayed 1 night in Apr 2024
Response from Robert Stiles Front Desk Supervisor on 19 Apr 2024
Erik, thank you for your review. As stated prior to your stay and on the Expedia website that we are not a pet friendly hotel. I would like to let you know that the only pet friendly hotels on the island are Summer Sands Suites and Waterway lodge. We would like to extend our apologies as we do strive for all of our guests to have a positive stay with us.
The Blockade Runner was beautiful, well maintained, clean, and most importantly, right on the beach, The staff members were professional, and friendly. Check-in and check-out process went smoothly. I would recommend this property to others.
Nathalie Ejiogu
Stayed 1 night in Apr 2024
Response from Elizabeth on 15 Apr 2024
Thank you for this high praise! We look forward to welcoming to back for another stay and thank you again for you kind words.
8/10 Good
Silpa, Sammamish
Travelled with family, Travelled with family and small children
We really liked the thoughtfulness of how the place is laid out and the option for being outside and not being in the beach. The green area and pool/hot tub facilities were great. Everything is top notch.
It would be nice if there was some complimentary food/beverages and free parking included in the price.
Brian
Stayed 2 nights in Apr 2024
Response from Ian Z (Guest Service Agent) on 5 Apr 2024
We are glad you enjoyed your stay! Thank you for the feedback; we are working on making positive changes to the resort so all of our guests can have the best experience possible.
The property is old and it shows. The rooms were clean but have no noise reduction. We could hear the TV's in other rooms, and every person who walked in the hallway. There was valet parking but we were constantly hunting down the valets when we needed our car. The outside bar was nice but was not sufficiently stocked to serve the drinks on the menu.
Wyke
Stayed 3 nights in Mar 2024
Response from Ian Z (Guest Service Agent) on 5 Apr 2024
I'm sorry we did not live up to your full expectations. I really appreciate the feedback. We are getting ready for our full renovation this upcoming fall and we hope you will come back and give us another shot.In the meantime we are working to provide the best service and listen & learn from feedback given to us. We strive to be the best possible and I hope you will come back and give us another shot :)
2nd time staying at blockade runner. Room was not fully cleaned. Food was left in mini fridge from previous guests, floors not swept fully. Only other concern was having to take cold showers. The water would not get warm. Especially between 5 to 7pm. Did not have these issues on our previous stay.
Mason
Stayed 2 nights in Mar 2024
Response from Ian Z (Guest Service Agent) on 6 Apr 2024
I am saddened to hear we did not live up to your expectations for your return visit. Thank you for the feedback because we are getting ready for our full renovation this Autumn/Fall. I am sorry there were issues with your last stay, but i hope you will come back to give us another shot in the future.
8/10 Good
Vincenzo
4 Apr 2024
Liked: Cleanliness, staff & service
Excellent location will be back
Vincenzo
Stayed 3 nights in Apr 2024
Response from Elizabeth on 4 Apr 2024
Thank you for staying with us! We are so glad you enjoyed yourself and look forward to welcoming you back.
The check-in was quick and easy. The accommodations inside of hotel are very nice, and the outside is clean. Location is convenient to other dining places.
Olene
Stayed 1 night in Apr 2024
Response from Elizabeth on 4 Apr 2024
Thank you for the praise. We are so glad you had an enjoyable stay and we hope to welcome you back soon!
We’ve been here a few times for a quick weekend. Love the back grounds of this resort. The grounds are beautiful in the summer and Michel at the poolside bar is great! Great beach access. Wish there was a coffee shop in the lobby and less noise with the AC system in the rooms.. Looks like they’ve done SOME remodeling of the rooms but they still need some TLC. Overall, a great quick spot for a beach weekend.
Victoria
Stayed 1 night in Mar 2024
Response from Ian Z (Guest Service Agent) on 6 Apr 2024
I'm happy that you enjoyed your stay! We love our bartenders here at the resort! They help create the magic & smiles here at the Blockade Runner and I am thrilled they gave you a great experience! We are working on our full renovation on the whole resort later this Fall & I hope you keep coming back to see us!