3 Star Hotels in Makkah, Makkah Province

"Exactly what I asked for , an issue with the original reservation were fixed at no time by Mr Muhamad and the lady at front desk , thankyou and will see you soon God willing. "

"الاقامه ممتازة جدا"

"Good pple "

"They changed my reservation to smaller room And i came to resve the room at 8 pm and the room was not ready One of the phones not working The shataf for the water 🚿 was broken The room was not clean perfectly"

"Awesome "

"need loads of improvement. No room cleaning on my entire stay "

"I have no experience. Because the hotel refused to receive us. I hope that an investigation will be opened because of this issue"

"Staff hospitality "

"Hotel was very comfortable and location as well, I have stayed along with my family a wonderful moments visiting the Holy place. However, I have experienced a very annoying situation with the receptionist which till the moment I haven't heard from either Hotel.com customer service or the property regarding my issue. I've been embarrassed infront other guests on breakfast to pay in advance while my booking was made to be entitled for breakfast and that's what mentioned on website. The staff...

"The experience was fine. There is no restaurant for guests in the hotel. One which is in hotel is for Turkish guests only "

"Way too far from the haram. Do not recommend if you are going to be doing tawafs and are not physically up for a long walk back up steep roads to get to the hotel. Does not actually have any bus service. Do not provide food if you are not with a group. No one speaks English. The internet is ONLY at the lobby. The front desk staff are hardly ever at the front desk. It's room is clean and so that is the only good thing. "

"Upon arrival with family there was no room available and hotel was closed manager there said they have lost their license I waited 4 hrs with family and issue was not resolved "

"I booked this hotel and paid in full but when I went to the hotel the guy in front desk neither spoke English nor could locate my reservation. I asked for managers and no one else was available and I had to leave the hotel."

"سىء الى ابعد الحدود لمن وصلت الفندق قالي موظف الاستقبال ان نحن لا نتعامل مع موقع هوتيل وجاني مدير هندي وقالي انا المدير ونفس الكلام قالي قلت طيب اروح اصلي في الحرم واجي بس يكون في علمك وزارة التجارة جايه في الطريق وعلى طول كلمني الموظف وقالي معليش خطا من موظف الاستقبال واعطاني غرفة غير طلبي 3 سرير "