5 Star Hotels in Puerto Vallarta, Jalisco

"Staff was terrific - will stay there again "

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"We loved our stay. Only disappointment was they are supposed to restock the mini bar every 24 hrs, ours was never restocked even after calling front desk. Also ordered room service on our last morning before checking out, and never received. Waited over an hour. "

"Amazing place and facilities! Check in counter staff could use some help with being more professional but overall staff was amazing. "

"I didn’t like how staff would knock, ring doorbell and call at 9ish pm to come by and pick up room service dishes. We were all in bed relaxing and some of us got woken up at the many attempts made to come and pick up room service dishes late at night. This was very inconsiderate. "

"Beautiful property, incredible service and top notch fine dining. We will come back!"

"Beautiful gorgeous place. Will chose it again next time "

"Property is designed by an A architect. It's spacious; room design is thoughtful; staff is so, so helpful; staff responded to items that needed fixing (patio fan, safe cabinet door) in a timely manner. I'd recommend it to anyone. I love that there is a family area, although we didn't use it. Food was very good. "

"We hated to leave. Every detail was just perfection."

"Excelente propiedad. El hotel es de lo mejor qué hay."