Indoor pool, seasonal outdoor pool, pool cabanas (surcharge)

Reviews of Ocean Casino Resort

4 out of 5
Ocean Casino Resort
500 Boardwalk, Atlantic City, NJ

Reviews

8.6

Excellent

Rating 10 - Excellent. 4679 out of 7600 reviews" "
Rating 8 - Good. 1435 out of 7600 reviews" "
Rating 6 - Okay. 623 out of 7600 reviews" "
Rating 4 - Poor. 390 out of 7600 reviews" "
Rating 2 - Terrible. 473 out of 7600 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I heard friends complain about their other hotel choices, needing upgrades, location, dirty. This hotel was above my expectations.
Stayed 2 nights in May 2024

10/10 Excellent

Yunxia

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is perfect during our stay
Stayed 3 nights in May 2024

10/10 Excellent

Steven

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice casino and very helpful staff and security. I wished wife and I would've stayed longer.
Stayed 1 night in May 2024

10/10 Excellent

Dr Edmund

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My front desk person(she) was GREAT 👍, so was the security guards to my room and the concierge?
Stayed 1 night in May 2024

8/10 Good

Amanda

Travelled with group
The Stay was good, However they did not have microwaves for the room or swim caps for the pool, if you requested a coffee machine they send one up with no problem.its not the best machine, but it worked.
Stayed 3 nights in May 2024

10/10 Excellent

Malgorzata

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place
Stayed 2 nights in May 2024

10/10 Excellent

Bobby

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I like the room where we stayed, it’s clean and newly renovated. You did a good job with it. Although a lot of construction, fitness room is close, few restaurants with quality to choose from. Lastly the front check in place, we took more than one hour just to get the key. The receptionist is unfriendly and cold.
Stayed 3 nights in May 2024

10/10 Excellent

Gian

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very accommodating in whatever situation you get into.
Stayed 1 night in May 2024

10/10 Excellent

Dwayne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

Dadescar

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Crystal

Liked: Property conditions & facilities
Rooms
Stayed 2 nights in May 2024
Response from Jack on 15 May 2024
We are delighted to see that you had a five-star experience with us! We hope to welcome you back soon!

8/10 Good

Janet

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ocean Casino Resort was wonderful ! Staff was great, the amenities were up to date and maintained. However grabbing water, snacks further out from the casino was a little harder with public transportation being limited.
Stayed 2 nights in May 2024
Response from Jack on 15 May 2024
Thank you for sharing your positive experience at Ocean Casino Resort! We're thrilled to hear that you enjoyed our staff, amenities, and the overall atmosphere. We're grateful for your comments and are looking into ways to improve accessibility to amenities. We hope to welcome you back soon for another wonderful stay.

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to navigate
Stayed 2 nights in May 2024
Response from Jack on 14 May 2024
We thank you for taking the time to give us your rating. We can’t wait to see you again soon!

10/10 Excellent

Bridgette

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Its all around excellent
Stayed 1 night in May 2024
Response from Jack on 14 May 2024
Thank you for taking the time to give us your rating. We are pleased to know you had an overall enjoyable time with us!

10/10 Excellent

Erick

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it all
Stayed 2 nights in Apr 2024
Response from Jack on 14 May 2024
Thank you for your five-star rating! We hope to see you soon!

10/10 Excellent

Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great restaurants on property and beds are comfy!
Stayed 4 nights in May 2024
Response from Jack on 14 May 2024
We appreciate you taking the time to give us your feedback. We are overjoyed to know that you had a wonderful time with us! We hope to welcome you again soon.

10/10 Excellent

GLORIA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Jack on 14 May 2024
We are delighted to see that you had a five-star experience with us! We hope to welcome you back soon!

8/10 Good

KATRINA

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I understand it is a large hotel. It was amazing but I just cant stand how only those who have special cards to the resort get special treatment. I came in for a concert and had to wait 45 minutes to check in after my two hour drive there. I was even early to check in time. AC makes everything for those who want to spend all their money before they can even get to the casino.
Stayed 1 night in May 2024
Response from Jack on 13 May 2024
Thank you for taking the time to review your stay. We're glad to hear that you found the hotel amazing, but we apologize for the wait you experienced at check-in and any feeling of disparity in service. We aim to provide excellent service to all our guests, regardless of membership status, and your feedback is crucial in helping us improve our check-in process and guest treatment. We appreciate your comments and hope to provide you with a smoother and more welcoming experience on your next visit.

10/10 Excellent

charlene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Jack on 14 May 2024
We are delighted to see that you had a five-star experience with us! We hope to welcome you back soon!

10/10 Excellent

Sharon

Liked: Amenities
Long line only
Stayed 1 night in May 2024
Response from Jack on 13 May 2024
Thank you for taking the time to give us your rating. We are sorry to hear you did not have the experience you anticipated. We do hope you will visit us again in the future.

10/10 Excellent

Barbara, Bridgewater

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Jack on 14 May 2024
We appreciate you giving us your rating! We hope to welcome you back again soon!

10/10 Excellent

Cierra

Liked: Cleanliness, staff & service
Stayed 2 nights in May 2024
Response from Jack on 14 May 2024
We are thrilled to know that you had a five-star experience with us! We hope to have the pleasure of welcoming you back soon!

10/10 Excellent

Rose_Gardy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect! Food , drinks etc
Stayed 3 nights in May 2024
Response from Jack on 13 May 2024
We thank you for letting us know about your lovely experience at the Ocean! We can’t wait to see you soon!

10/10 Excellent

Yuri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in May 2024
Response from Jack on 13 May 2024
We are thrilled to know that you had a five-star experience with us! We hope to have the pleasure of welcoming you back soon!

10/10 Excellent

Kerolos

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Jack on 13 May 2024
Thank you for your five-star rating! We hope to see you soon!

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Went for a college graduation
Stayed 2 nights in May 2024
Response from Jack on 13 May 2024
We appreciate you taking the time to let us you enjoyed the Ocean! We were pleased you had a wonderful time with us. We await your return!

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Jack on 13 May 2024
Thank you for taking the time to give us your rating. We are pleased to know you had an overall enjoyable time with us!

10/10 Excellent

Austin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Jack on 13 May 2024
We are delighted to see that you had a five-star experience with us! We hope to welcome you back soon!

10/10 Excellent

Dana, Seattle

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
wonderful property - staff was helpful and the rooms were great.
Stayed 1 night in May 2024
Response from Jack on 13 May 2024
Thank you for your review! We are delighted to hear that you enjoyed your time with us! We can’t wait to see you soon!

10/10 Excellent

Emily, Maywood

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ocean is always my go-to hotel when staying in Atlantic City!! Came for a concert with my mom and it was her first time staying here, she kept saying how nice the property is and that she’s staying at Ocean next time she comes down!
Stayed 1 night in May 2024
Response from Jack on 13 May 2024
Thank you so much for making Ocean Casino Resort your go to hotel in Atlantic City, and for bringing your mom to stay with us for the first time! We're thrilled to hear that she enjoyed the property and is already planning her next visit. It's wonderful to know that we could make your concert outing even more memorable. We appreciate your loyalty and look forward to welcoming both of you back soon!

8/10 Good

Yvonne

Travelled with family, Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Casino
Stayed 3 nights in May 2024
Response from Jack on 13 May 2024
We appreciate you giving us your rating! We hope to welcome you back again soon!

8/10 Good

MARY, Miami beach

Liked: Cleanliness, amenities, property conditions & facilities
Very nice layout except checking in was different due to location- the only thing bad was my late check in, the didn’t clean my King room and wanted to give me 2 queens, it was my birthday and said I’d wait, they never called me to tell me it was ready for over an hour , I had to find the manager who was very nice
Stayed 2 nights in May 2024
Response from Jack on 13 May 2024
Thank you for your feedback and for choosing to spend your birthday with us. We're glad you liked the layout of our hotel, but we apologize for the issues you experienced at check-in and the delay in getting your room ready. We understand how important it is to have everything go smoothly, especially on such a special occasion. We're pleased to hear that the manager was helpful once you were able to speak with them, and we're addressing the communication breakdown to prevent this from happening in the future. We appreciate your understanding and hope to have the opportunity to welcome you back for a seamless and enjoyable experience.

10/10 Excellent

Ella

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love it here I will be back soon
Stayed 2 nights in May 2024
Response from Jack on 13 May 2024
We are thrilled to know that you had a five-star experience with us! We hope to have the pleasure of welcoming you back soon!

10/10 Excellent

Karena

Liked: Cleanliness, staff & service, amenities
The views from the room are beautiful
Stayed 2 nights in Apr 2024
Response from Jack on 10 May 2024
Thank you for your review! We are delighted to hear that you enjoyed your time with us! We can’t wait to see you soon!

8/10 Good

Jack

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its one of the newest and cleanest hotels in AC. Good restaurants and bars. On the beach. Everything is good except the way they build the hotel. We need to go up two floors to the lobby. And you cannot take an elevator straight to your room. Otherwise it would have been 5 stars for me
Stayed 2 nights in May 2024
Response from Jack on 10 May 2024
Thank you for your review and for highlighting the positives of your stay, such as our cleanliness, dining options, and beachfront location. We appreciate your feedback regarding the layout and elevator access in our hotel. We understand that the unique structure can be inconvenient and are continually looking for ways to improve the guest experience. We value your input and hope to welcome you back, striving for that 5-star experience on your next visit.

10/10 Excellent

Susan, Palisades Park

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I will go back to the hotel again.
Stayed 1 night in Feb 2024
Response from Jack on 10 May 2024
We appreciate you taking the time to let us you enjoyed the Ocean! We were pleased you had a wonderful time with us. We await your return!

10/10 Excellent

Andre

Liked: Cleanliness, staff & service, property conditions & facilities
First time to A.C loved it because of this property n experience definitely going back.. thanks oceans
Stayed 2 nights in Apr 2024
Response from Jack on 10 May 2024
We are overjoyed to hear about your lovely stay with us! We thank you for taking the time to give us your review. We await your return!

2/10 Terrible

Zaxhary

Waited over an hour at check in for my room to be ready. For how much i paid for a suite for one day. Not happy.
Stayed 1 night in May 2024
Response from Jack on 10 May 2024
Thank you for taking the time to share your feedback. We sincerely apologize for the long wait you experienced at check-in. We understand how frustrating delays can be, especially when expectations are set for a swift and seamless arrival. We are looking into this issue to ensure that it does not happen again and to improve our check-in process. We appreciate your patience and hope to have the opportunity to provide a better experience in the future.

10/10 Excellent

David

Liked: Cleanliness
Amazing
Stayed 1 night in May 2024

8/10 Good

Jasmine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Jack on 10 May 2024
Thank you for taking the time to give us your rating. We are pleased to know you had an overall enjoyable time with us!

10/10 Excellent

Samanta

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Jack on 10 May 2024
We are delighted to see that you had a five-star experience with us! We hope to welcome you back soon!

10/10 Excellent

Nicole

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Loved it, we’ll be back
Stayed 1 night in May 2024
Response from Jack on 8 May 2024
Thank you for your review! We are delighted to hear that you enjoyed your time with us! We can’t wait to see you soon!

10/10 Excellent

Tayesha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The v
Stayed 1 night in Apr 2024
Response from Jack on 8 May 2024
Thank you for your five-star rating! We hope to see you soon!

10/10 Excellent

Susan, HOLLYWOOD

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place. Loved our view and the room!! I have no complaints.
Stayed 2 nights in May 2024
Response from Jack on 7 May 2024
Thank you for taking the time to let us know about your stay! We are delighted to hear you enjoyed your time with us. We can’t wait to see you again soon!

6/10 Okay

Nia

The resort itself is lovely. The stay was pleasant, pool was fantastic. The negatives are the UNKNOWN CREDIT CARD CHARGES FROM OCEAN CASINO RESORT THAT NOBODY IS AWARE OF. DOUBLE CHECK YOUR CHARGES AT ALL TIMES. They also could use more food options.
Stayed 3 nights in May 2024
Response from Jack on 8 May 2024
We sincerely apologize for any inconveniences you experienced with us. Our goal is to give all our guests a five-star experience, and we are disappointed to see you did not experience that. We do appreciate you taking the time to give us your feedback and we will address this with our leadership team. We do hope to see you in the future.

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ocean’s is a beautiful property , it has everything!
Stayed 1 night in May 2024
Response from Jack on 7 May 2024
We appreciate you taking the time to give us your feedback. We are overjoyed to know that you had a wonderful time with us! We hope to welcome you again soon.

10/10 Excellent

Jorge

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe place to stay with friends and family 100/100 recommended
Stayed 2 nights in May 2024
Response from Jack on 7 May 2024
We thank you for letting us know about your lovely time with us at the Ocean! We can’t wait to make more memories with you soon!

10/10 Excellent

Marcellus

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel had everything on the property. The Spa was AMAZING!
Stayed 1 night in May 2024
Response from Jack on 7 May 2024
Thank you for your review! We are delighted to hear that you enjoyed your time with us! We can’t wait to see you soon!

10/10 Excellent

Sade

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have nothing negative to say. Ocean Casino resort is a beautiful hotel parking was free during the weekdays except on the weekends it’s $15. Hotel was clean. Staff were nice resort is beautiful. I really love the fireplace area. my only advice is to buy your own beverages and snacks at a local supermarket because you wanna spend money if you buy it at the resort.
Stayed 2 nights in May 2024
Response from Jack on 7 May 2024
Thank you for taking the time to give us your feedback. We do take all feedback into advisement when adjusting. We are pleased to know that you did enjoy your overall time with us. We look forward to seeing you again soon!

10/10 Excellent

Nicole

awesome
Stayed 1 night in May 2024
Response from Jack on 7 May 2024
We thank you for taking the time to give us your rating. We can’t wait to see you again soon!