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Reviews of The Orchid Hotel

4 out of 5
The Orchid Hotel
34 Gervis Road, Bournemouth, England

Reviews

9.0

Wonderful

Rating 10 - Excellent. 586 out of 1003 reviews" "
Rating 8 - Good. 315 out of 1003 reviews" "
Rating 6 - Okay. 68 out of 1003 reviews" "
Rating 4 - Poor. 25 out of 1003 reviews" "
Rating 2 - Terrible. 9 out of 1003 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Radhika

Stayed 2 nights in May 2024

8/10 Good

Danni

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

Phil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotels i have ever stayed in my stay was faultless staff are so friendly and helpful nothing was to much trouble a credit to the hotel i will definitely be back
Stayed 1 night in May 2024

10/10 Excellent

katerina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

Gayle

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
After being moved from 117 where you are above the bar and can hear music from 9 am we recommend.
Stayed 2 nights in Apr 2024

4/10 Poor

Paul, Liverpool

Business traveller
Liked: Cleanliness
Booked a Double room but was allocated a twin so had to sleep on a single bed and didn't get very much sleep.
Stayed 1 night in Apr 2024

8/10 Good

Caroline

Travelled with group
Liked: Staff & service, property conditions & facilities
The staff we’re very friendly and polite. Only thing was that the window didn’t open and the room we were in it was a little noisy at times due to the outer door being right outside and being slammed closed.
Stayed 2 nights in Apr 2024

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Lawrence

Travelled with family
Liked: Amenities
Friendly welcome
Stayed 1 night in Apr 2024

8/10 Good

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Staff very pleasant
Stayed 2 nights in Apr 2024

10/10 Excellent

Eleni

Stayed 1 night in Apr 2024

10/10 Excellent

Linda

Travelled with group
Very enjoyable stay, the staff are exceptional and gave me all the assistance I needed, always cheerful and pleased to help.
Stayed 3 nights in Apr 2024

10/10 Excellent

CALUM

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shower was great
Stayed 1 night in Apr 2024

6/10 Okay

Steven

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room, bed and bathroom were very good. The restaurant was not open in the evening, so it was necessary to go out to eat. The hotel location was not convenient to shops and restaurants. The hotel should let it be known that only breakfast and afternoon tea was available for dining.
Stayed 3 nights in Apr 2024

10/10 Excellent

nigel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Yuk Yin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms
Stayed 2 nights in Mar 2024

8/10 Good

Rita

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

8/10 Good

angie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

10/10 Excellent

John

Travelled with partner
Liked: Amenities
Lovely location, nicely modernised and friendly helpful staff. Would definitely re book to stay here again.
Stayed 2 nights in Mar 2024

8/10 Good

susan

Travelled with family
Liked: Cleanliness, staff & service, amenities
Beautiful building and decor, but there was no lift which caused me some problems, it didn't occur to me to check as I assume all hotels have lifts however we were only there for 2 nights.
Stayed 2 nights in Mar 2024

10/10 Excellent

David

Travelled with partner
Liked: Staff & service, property conditions & facilities
The joy, peace, friendliness were so enriching.
Stayed 1 night in Mar 2024

8/10 Good

Anouska

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a lovely hotel, ideally situated. Very clean. Lovely friendly staff. Would stay here again.
Stayed 1 night in Mar 2024

8/10 Good

Geoff

Liked: Cleanliness, staff & service, property conditions & facilities
Just like it was when I stayed many years ago. All good.
Stayed 1 night in Mar 2024

8/10 Good

Stuart

Stayed 2 nights in Mar 2024

10/10 Excellent

Kath

Travelled with partner
We were very surprised to find that this hotel prices is what you would pay for a 3 star hotel but turned out to 5 star standards. We would love to come back . Finding it hard to find any faults.
Stayed 1 night in Feb 2024

10/10 Excellent

Luke

Stayed 1 night in Feb 2024

10/10 Excellent

Leta

Business traveller
From checkin to checkout the service at Orchid has been exemplary. Staff friendly and welcoming. Environment clean and modern. Would definitely visit again!!!
Stayed 1 night in Feb 2024

10/10 Excellent

Neil

Stayed 1 night in Feb 2024

6/10 Okay

Kelly

Stayed 1 night in Feb 2024

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Victoria

Stayed 1 night in Jan 2024

10/10 Excellent

Faith

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are friendly, attentive and helpful and made our visit a pleasure. Lovely breakfast and room. Only thing we would have found helpful is to have a little information leaflet/pack with details on the heating in rooms, coffee machine and local amenities. We will be back and thank you to the staff!!
Stayed 2 nights in Jan 2024

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, very welcoming reception and staff. Excellent facilities in the room. Everything spotless
Stayed 1 night in Jan 2024

10/10 Excellent

Paul

Stayed 2 nights in Jan 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice room and special mention to the receptionist on Thursday afternoon who was very welcoming! (This was in stark contrast to the receptionist in the evening who completely blanked me. I’m not going to take a star off the review, but maybe look up and say hello next time!)
Stayed 1 night in Jan 2024

10/10 Excellent

Sally Anne

Stayed 1 night in Jan 2024

8/10 Good

David

Liked: Cleanliness
Very nice looking bar area, unfortunately were not able to make cocktails, had no salted peanuts, and apart from draught Guinness, no other ales, just lagers. A pity, because with very little effort this could be an appealing area for both pre and post dinner drinks.
Stayed 1 night in Jan 2024

10/10 Excellent

S.

Stayed 1 night in Jan 2024

10/10 Excellent

MELANIE

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

6/10 Okay

Sarah

Stayed 1 night in Jan 2024

10/10 Excellent

mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

8/10 Good

Natasha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, staff super friendly and room very comfortable.
Stayed 1 night in Jan 2024

10/10 Excellent

Christopher, Auchinleck, Cumnock

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Orchid Hotel has an excellent proximity to Bournemouth Pier, and local shops! David at reception was an MVP of our stay! He has a exceptional personality for customer service and shared a few laughs at the bar! Outstanding customer service and attention to detail!
Stayed 2 nights in Dec 2023

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
We had a lovely room and the staff were excellent especially the guy on reception....very helpful and friendly
Stayed 1 night in Jan 2024

10/10 Excellent

Josh

Stayed 2 nights in Dec 2023

10/10 Excellent

James

Stayed 2 nights in Dec 2023

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

6/10 Okay

Vincent

Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2023

8/10 Good

Ben

Stayed 2 nights in Dec 2023

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely clean rooms staff on arrivel superb
Stayed 1 night in Dec 2023