Dear Ramsey,Thank you very much for choosing Riu and for sharing your feedback. As we strongly believe that guests come first, it is truly saddening to find that we failed to provide the perfect stay.We have passed your concerns to the management department for an appropriate follow up, please accept our apologies.We hope you visit us again for a more positive experience.Best Regards,Hotel Riu Palace Las AméricasOnline Reputation Manager

Estimada Alexa,Estamos muy agradecidos de leer que nos dio la oportunidad de demostrar que todas las críticas positivas que tenemos, se basan en la realidad de nuestro hotel y el resultado del trabajo de nuestro personal encantador.¡Deseando hospedarle de nuevo muy pronto!Saludos muy cordiales,Hotel Riu Palace Las AméricasOnline Reputation Management

Dear Meenu,Thank you very much, our reward is your kind review with the confirmation of a job well done.It was a pleasure to host you.We would love to see you again soon.And we wish you a lovely day.Loving Regards,Hotel Riu Palace Las AméricasOnline Reputation Manager

Dear Paul,We wish to thank you on behalf of our lovely staff for your brilliant review.Thank you very much.We would love to see you again very soon.Wishing to host you again.Loving Greetings!Hotel Riu Palace Las AméricasOnline Reputation Manager

Dear Alejandra,We wish to thank you on behalf of all our staff team for your fantastic review and for being a lovely guest.Our best reward is learning you enjoyed your holiday.We cannot wait to see you again soon.And we wish you, all the best, Alejandra.Loving Regards,Hotel Riu Palace Las AméricasOnline Reputation Manager

Dear Cindy Jo,Thank you for taking the time to write such a good review of our hotel. It was a pleasure to host you and we look forward to welcoming you back very soon.We wish you all the best,Yours faithfully,Hotel Riu Palace Las AméricasOnline Reputation Manager

Dear James,Thank you very much for choosing us, your fabulous feedback is the recompense that makes us want to continue working for our lovely guests.It is always a privilege to be part of our guests’ special occasions.And it is wonderful to read that you had a great time and enjoyed your Honeymoon!We wish you both a blissful life together.Loving wishes, James,Hotel Riu Palace Las AméricasOnline Reputation Manager

Dear Steven,With so many great places to choose from, it is an honour that you decided to give us a try.Thank you very much!We are very happy to read you enjoyed your holiday.Looking forward to seeing you again, Steven!Wishing to host you again.Loving Greetings,Hotel Riu Palace Las AméricasOnline Reputation Manager

Dear Vahid,Thank you very much for choosing us and for your phenomenal review!We count ourselves lucky for our guests.And it is very gratifying to learn you enjoyed it. Nonetheless, your notes will be forwarded to the management.We really look forward to working for you again!Warmest Regards,Hotel Riu Palace Las AméricasOnline Reputation Manager

Dear Andre,Thank you for your review! We are very happy to know that you loved your stay and we look forward to welcoming you again soon.Kind regards, Hotel Riu Palace Las AméricasOnline Reputation Manager

Dear kyle,Thank you very much for your review, as the opinion of our guests is very important to us.We are very pleased to hear that you enjoyed your stay with us and we sincerely hope to welcome you again soon in one of our facilities.Yours faithfully,Hotel Riu Palace Las AméricasOnline Reputation Manager

Dear Lisa,Thank you very much for taking the time to rate us, as it is of utmost importance for us to detect if everything is going well thanks to our wonderful guests, and we see that in your case this was the case and you enjoyed a pleasant and enjoyable time in our company.We would love to have you visit us again soon and provide you with a better experience.Yours faithfully,Hotel Riu Palace Las AméricasOnline Reputation Manager

Dear KEJUAN D'ANDRE,We are pleased with your feedback and would especially like to say how much we appreciate you sharing it with our future guests.Please know that we are here, and we continue to improve every day, so that when you return you will have an even better experience than the one you had.Yours faithfully,Hotel Riu Palace Las AméricasOnline Reputation Manager

Dear Ethel,Thank you for your words, they are very gratifying and show us that we are working in the right direction.We sincerely hope that you will visit us again soon in one of our facilities and offer you a stay that will be the same or even better than the one you experienced.We hope you will be back soon.Yours faithfully,Hotel Riu Palace Las AméricasOnline Reputation Manager

Dear Amy E,We are very pleased to hear that we lived up to your wishes in terms of the points you have made.We hope that you will come back to enjoy your stay with us very soon.We look forward to welcoming you!Yours faithfully,Hotel Riu Palace Las AméricasOnline Reputation Manager

Dear Karan,Thank you very much for your positive feedback, We are happy to hear that you enjoyed our company.We hope you will continue to consider us in the future to welcome you back.We look forward to welcoming you with open arms!Yours faithfully,Hotel Riu Palace Las AméricasOnline Reputation Manager

Dear Fadi,We are very grateful for your fabulous ratings.It is very gratifying to learn you had a great time.We look forward to hosting you soon, Fadi.Wishing you a lovely day!Warmest Regards,Hotel Riu Palace Las AméricasOnline Reputation Manager

Dear Christine,Thank you for sharing your experience with us!It is great to find that you enjoyed the beach area and the pools, however, it's saddening to hear you weren't completely satisfied with your recent experience, as our goal has always been to exceed our guest's expectations as we deliver quality service to make your stay memorable. Rest assured that we will share all your impressions with our management team for a proper follow up as we hope you allow us the chance to host you again soon for a more positive experience.Have a great day,Hotel Riu Palace Las AméricasOnline Reputation Manager

Dear Andrew Robert,We are delighted that your stay with us was a success.We are glad that you enjoyed the service we provide to our guests.We hope that you will have an even better experience with us again soon.Yours faithfully,Hotel Riu Palace Las AméricasOnline Reputation Manager

Dear Blake,Thank you for sharing your feedback with us! We are sorry you were not entirely satisfied with the restaurants food choices as we give great importance to meet all guests expectations.We are looking forward to having the opportunity to welcome you back in the future, so that we can provide a better experience.We remain with warm regards, Hotel Riu Palace Las AméricasOnline Reputation Manager

Dear Sergio,We will pass on your fantastic review to our lovely staff.Thank you very much for being our guest!The best news is reading you had a nice time.We would love to welcome you again very soon, Sergio.Warmest Regards,Hotel Riu Palace Las AméricasOnline Reputation Manager

Dear Shahram,Our efforts are rewarded when we read that our dear guests have enjoyed a well-deserved holiday.It is nice to know that we are doing a good job and that it is appreciated by our wonderful guests. And it's fantastic to read that you enjoyed your holiday.We look forward to hosting you again soon.Thank you very much!Warmest regards, Shahram,Hotel Riu Palace Las AméricasOnline Reputation Manager

Dear Suzanne,Thank you very much for your kind words and your positive evaluation. We are very happy to have received her visit, and, above all, we are pleased to know that she left with those pleasant feelings.We hope to welcome you back among us soon and thus be able to offer you a very pleasant experience.Yours faithfully,Hotel Riu Palace Las AméricasOnline Reputation Manager

Dear Ghada Mohamad,We are so grateful to read that you gave us the opportunity to prove that all the positive reviews that we have, are based on the reality of our hotel and the result of the work of our lovely staff.Wishing to host you again very soon!Kindest wishes, Ghada!Hotel Riu Palace Las AméricasOnline Reputation Manager