Kemer Hotel Guide - Champion Holiday Village hotels in Kemer, Türkiye.

"We had the pleasure of staying at your all-inclusive hotel in Antalya, Turkey, and I am compelled to express our heartfelt gratitude for the exceptional service provided by your staff. From the moment we arrived, the warmth and assistance offered by everyone were outstanding. A special mention must go to our host, Mr. Ahmet, whose dedication and hard work greatly enhanced our experience. He was not only delightful and attentive to all guests but also exhibited a high skill level in resolving any issues that arose. Additionally, his knowledge of local information was invaluable to us as we explored the area. Thank you all for making our stay so memorable. We look forward to our next visit!"

"A lovely property, excellent staff and superb facilities "

"Very good. I recommend "

"The rating would have been 8/10 if not for one staff member working at the front reception desk. I’ll break my review into 1/10 vs 8/10 1/10 - When we arrived to your deluxe 2 bedroom, we noticed the air conditioning was not working in one of the rooms. We notified the man, who appeared to be the manager. He said that I had the balancing door open so it didn’t feel like the air was working. I told him there was not balancy in that room. He proceeded to argue with me saying there was one. I tried to explain that there weee 2 bedrooms, one of which had a balcony and one did not. He was very nasty. He agreed to have someone come look at our room. The maintenance man said it was not working and seemed to be an electrical issue. We went back to that manager and he said we could switch rooms and check the air conditioner first to ensure it was working. The next room he showed us was extremely tiny and not the space we paid for. He said we paid for a family 2 bedroom not a deluxe 2 bedroom. Both his and my invoices clearly said deluxe 2 bedrooms. I have no idea what his problem was. We chose to stay in the larger one with the broken AC because we needed the extra space. The said someone would fix the broken AC the next day. No one ever did even after inquiring about it again. This front desk working is a disgrace. The AC was NEVER fixed. 8/10 - the rest of the staff (excluding front desk reception) were very kind and welcoming. Very clean facilities. "

"I am satisfied with everything about my stay except the reception service. When I was moving in they were extremely rude and unprofessional with me, asking to wait for 3 hours even though my room booking started a day before I moved in. They refused to show me where my room is located and overall made me feel unwanted in the hotel. Same thing happened when I was moving out, the bellboy who took my bags from me made it seem as if he was doing me a favor rather than his job. Everyone else in the hotel was very nice and friendly! I loved my stay and glad I didn’t decide to go to a different hotel after such an unpleasant greeting. "

"Staff inconsiderate, room service inappropriate, linen Not changed, toiletry’s not restocked "