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Reviews of Ten Hill Place

4 out of 5
Ten Hill Place
10 Hill Place, Edinburgh, Scotland

Reviews

9.4

Exceptional

Rating 10 - Excellent. 752 out of 1003 reviews" "
Rating 8 - Good. 186 out of 1003 reviews" "
Rating 6 - Okay. 39 out of 1003 reviews" "
Rating 4 - Poor. 16 out of 1003 reviews" "
Rating 2 - Terrible. 10 out of 1003 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Kirk

Nice!
Stayed 2 nights in May 2024
Response from Reservations on 16 May 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Lawrence

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
location... comfortable room...friendly staff
Stayed 5 nights in May 2024
Response from Reservations on 14 May 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Anna

Liked: Cleanliness, staff & service, property conditions & facilities
Close to inner city Dublin
Stayed 2 nights in May 2024
Response from Reservations on 14 May 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was great and room was comfortable.
Stayed 1 night in Apr 2024
Response from Reservations on 6 May 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful customer service! We got an unexpected upgrade which was a nice surprise. Junior suite was spacious and very comfortable. Will likely stay here again.
Stayed 1 night in Feb 2024
Response from Reservations on 1 May 2024
Thank you for your feedback. We will be addressing your concerns.

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel with lovely staff
Stayed 1 night in Apr 2024
Response from Reservations on 25 Apr 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property well maintained in side and out furniture and fixtures very good quality decoration to a high standard.
Stayed 3 nights in Apr 2024
Response from Reservations on 24 Apr 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Lesley

Liked: Amenities
Quiet clean hotel in a central location
Stayed 1 night in Apr 2024
Response from Reservations on 18 Apr 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Nataliya

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great hotel in a wonderful and convenient location.
Stayed 4 nights in Apr 2024
Response from Reservations on 17 Apr 2024
Thanks for staying with us. We appreciate your feedback!

4/10 Poor

Cristel, Madison

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Room was nice and clean and the bed very comfortable. The air conditioning was loud but I just turned off and it was okay. The remote control for the tv basically didn’t work. The supposed free drink every day didn’t happen
Stayed 2 nights in Apr 2024
Response from Reservations on 16 Apr 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Gerard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was a nice place to stay , the breakfast was good , rooms were very clean and staff friendly and polite . It's a five min walk to the scottish museum , close to kirkland graveyard and near to the Royal mile . The only thing i would say is we thought the dinner prices were very expensive for a 4 star hotel but that might be a bit picky . The area around the hotel and north bridge could be cleaner but thats a problem in every city that needs to be addressed. Always wonder why we can't all be like the Japanese people who keep their country spotless
Stayed 3 nights in Apr 2024
Response from Reservations on 16 Apr 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very accommodating. Appreciate luggage storage for repeat visitors
Stayed 1 night in Apr 2024
Response from Reservations on 15 Apr 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Good

stewart

Liked: Cleanliness, staff & service, property conditions & facilities
For the price I would expect at least a chilled bottle of water in the fridge. And for handing out toiletries at reception-ridiculous. Stop trying to be so woke!!
Stayed 1 night in Apr 2024
Response from Reservations on 15 Apr 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

stephanie, Voorhees

Stayed 2 nights in Apr 2024
Response from Reservations on 1 May 2024
Thank you for your feedback. We will be addressing your concerns.

2/10 Terrible

Sara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not quite as sound-proofed, could hear doors slamming and talking but not too bad. Check-in took some time because Expedia payment had been processed on my end but not on the hotel's end, but staff was very nice about dealing with that issue.
Stayed 1 night in Apr 2024
Response from Reservations on 15 Apr 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Anthonia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great facilities, room was very neat; clean sheets & towels. Tea, coffee & biscuits in the room. Hotel location was very accessible & the fact that it was a VERY short walk away from Festival Theatre weherewe were going to see Hamilton (our reason for visit) was a HUGE bonus too. Staff we interacted with were very professional & helpful. I can say for sure ill be staying here again whenever im in Edinburgh for overnight visots or a weekend break.
Stayed 1 night in Apr 2024
Response from Reservations on 15 Apr 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Robert, Westhill

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel. Very tastefully decorated and handy lication
Stayed 2 nights in Apr 2024
Response from Reservations on 15 Apr 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Peggy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Reservations on 15 Apr 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Geoffrey, Ashton-in-Makerfield

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay. Out of the bustle of the city centre but still close at hand.
Stayed 1 night in Apr 2024
Response from Reservations on 4 Apr 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Heidi

Stayed 3 nights in Mar 2024
Response from Reservations on 24 Apr 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Helena

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The hotel and room were nice and clean. However some of the lights in the room would not work, the body wash/ shampoo was of a very poor quality - they claim to try to reduce plastic waste, but doesn't matter how much I'd use, it would not foam enough, hard with long hair. Also room had moths, really hope I'm not taking any home with me.
Stayed 3 nights in Mar 2024
Response from Reservations on 1 Apr 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant
Stayed 2 nights in Mar 2024
Response from Reservations on 28 Mar 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, nice and the staff very polite. good location and close to main places to see in Edimburgh
Stayed 1 night in Mar 2024
Response from Reservations on 28 Mar 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Rosemary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here as it was so central for the theatre we were going to. Had a very nice time & the staff were really friendly. We had breakfast which was just ok.We would stay again.
Stayed 1 night in Jan 2024
Response from Reservations on 22 Mar 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities
This was an affordable hotel in a safe and walkable part of Edinburgh. Very happy we chose to stay here! Would definitely return.
Stayed 2 nights in Mar 2024
Response from Reservations on 22 Mar 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very eco friendly. location perfect. staff amazing. great gym
Stayed 4 nights in Mar 2024
Response from Reservations on 19 Mar 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Fiona

Stayed 5 nights in Mar 2024
Response from Reservations on 4 Apr 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Lorna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Reservations on 14 Mar 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Sheena

Liked: Amenities
Friendly staff and the unique property, a change from chain hotels.
Stayed 1 night in Mar 2024
Response from Reservations on 9 Mar 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Norman

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent restaurant and very convenient location.
Stayed 3 nights in Feb 2024
Response from Reservations on 4 Mar 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Owen

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An amazing stay
Stayed 1 night in Feb 2024
Response from Reservations on 4 Mar 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Gemma

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Reservations on 4 Mar 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Evelyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic room. Very clean. Friendly staff.
Stayed 1 night in Feb 2024
Response from Reservations on 29 Feb 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Within walking distance of everything. Very comfortable rooms, clean and really well maintained
Stayed 2 nights in Jan 2024
Response from Reservations on 27 Feb 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Geoffrey, Ashton-in-Makerfield

Travelled with partner
Liked: Cleanliness, staff & service
It’s location is good for the Theatre and is not too far from the Royal mile.
Stayed 1 night in Feb 2024
Response from Reservations on 27 Feb 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Reservations on 24 Feb 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 2 nights in Feb 2024
Response from Reservations on 21 Feb 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

MILES

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and Welcoming
Wonderful central Edinburgh hotel. Unpretentious and unfussy, comfortable and welcoming.
Stayed 2 nights in Feb 2024
Response from Reservations on 21 Feb 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2024
Response from Reservations on 20 Feb 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Gordon

Stayed 1 night in Feb 2024
Response from Reservations on 20 Feb 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Geoffrey, Ashton-in-Makerfield

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, good facilities, nice breakfast and friendly staff. Would definitely stay here again.
Stayed 1 night in Feb 2024
Response from Reservations on 19 Feb 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel. Central yet quiet.
Stayed 1 night in Feb 2024
Response from Reservations on 19 Feb 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Adam

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No problems
Stayed 6 nights in Feb 2024
Response from Reservations on 19 Feb 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Sophie Tomoko

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Reservations on 19 Feb 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place!
Stayed 3 nights in Feb 2024
Response from Reservations on 13 Feb 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel. Room was very spacious and comfortable. We never ate in the hotel but drinks are reasonably priced. Onsite parking is a rare find also. Would definitely recommend.
Stayed 1 night in Feb 2024
Response from Reservations on 13 Feb 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Gurtej Pal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Reservations on 13 Feb 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommended
Excellent short break, very clean, great location.
Stayed 2 nights in Feb 2024
Response from Reservations on 13 Feb 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Ian

Travelled with family
Clean, modern efficient
Stayed 2 nights in Feb 2024
Response from Reservations on 13 Feb 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 2 nights in Jan 2024