2/10 Terrible
Roxanna, Cypress
Business traveller
31 May 2024
Disliked: Cleanliness, staff & service, amenities
Horrible first I had to go ask for clean sheets because there were hairs all over the sheets. Thankfully I had a blanket and two pillows in my car. I ordered dinner for my kids and we see roaches all in restroom. Then my husband finds pubic hair all in the shower, toilet, bathroom floor. The room had a strong smell of mildew and wet clothes that were not dried enough. Then I put a bowl for my dogs food and my dogs won’t touch their food because in the five minutes there are roaches in their food. Then in the middle of the night I get up to use the bathroom and realize there is water everywhere and my whole backpack is soacked with water so I have no clean clothes left because there is a leak coming from the fridge. Then I try and sleep and keep waking up because the AC will not cool the room so I am sweating. It is now 4 am and I decide to just check out because i am beyond miserable and disgusted. I go and talk to the Indian man who is working the lo by at 5 am and he is rude and does not even apologize he is almost upset that I complained. I need ny money back from this dump. If you have kids please don’t stay here. This motel should not even have a 1/2 star. It is like a motel for drug addicts and prostitution. Please do not stay here it not clean pube hairs everywhere and spider webs in the bottom of the bed.
Roxanna
Stayed 1 night in May 2024