Dear Leon,Thank you for your excellent rating and wonderful feedback about your stay at our SBH Costa Calma Beach Resort! We're thrilled to know you had a great holiday with us and left with wonderful memories. We hope to welcome you again on your next Fuerteventura holiday.Best regards,The management

Dear Daile,Thank you for your great review and excellent feedback about your stay at our hotel SBH Costa Calma Beach Resort. We are proud that we were able to offer you a pleasant stay and very much hope to be able to welcome you back to our house soon.Best regards,The management

Dear Maria,Thank you for taking the time to share your feedback regarding your experience at our hotel SBH Costa Calma Beach Resort, we are glad you enjoyed your stay. We genuinely appreciate your input on our service and we apologize for the delay you experienced during the check-in process. We always aim to provide a swift and seamless arrival experience for our guests, and we regret any inconvenience this may have caused you.We are grateful that you chose our hotel and hope to have the opportunity to welcome you back in the near future.Best regards,The management

Dear Piotr,Thank you for taking the time to share your experience at our SBH Costa Calma Beach Resort. We are glad to learn you were satisfied with your stay. On the other hand, we are very sorry and at the same time surprised that you do not equate our facilities with 4*. Our dedicated team works diligently, conducting daily inspections and renovation efforts to consistently uphold a 4-star standard for our guests. We take note of your suggestions to continue improving.We would be very happy to welcome you again soon and show you our usual standard of service.Best regards,The management

Dear Cristobal Humberto,We are pleased to read that you had a nice stay and would like to thank you for the nice comments and the excellent rating of our SBH Costa Calma Beach Resort. It's always rewarding to hear that we meet the expectations of our guests.We hope you had a pleasant return journey and we hope to welcome you again on your next Fuerteventura holiday.Best regards,The management

Dear Eva,We are so glad to read that you had an excellent time here with us at our SBH Costa Calma Beach Resort. It brings us immense joy to know that we could offer you a pleasant and comfortable experience. We will be delighted to welcome you again in the near future.Best regards,The management

Dear Miroslav,Thank you for taking the time to share your review about our SBH Costa Calma Beach Resort, we are glad to know that you had a great experience with us. We will be delighted to welcome you again soon and we wish you a Happy New Year! Best regards,The management

Dear George,Thank you very much for taking your time to share your experience at our SBH Costa Calma Beach Resort. We appreciate your excellent valuation.We are proud that you could enjoy a pleasant stay and that you were satisfied with our facilities and services.We will be delighted to welcome you again soon. Best regards, The management

Dear Rebecca,Thank you for choosing our hotel SBH Costa Calma Beach Resort for your holiday and for your fantastic feedback which is highly appreciate it. We are so glad you liked our hotel so much! We hope we can welcome you again in the near future.Kind regards,The management

Dear Alex, Thank you for choosing our SBH Costa Calma Beach Resort again for your holiday and for taking the time to write your experience here with us. We are very happy to read that you keep good memories and that you are considering that it has been successful holiday again. Of course we will share your kind words with all the staff as it is very encouraging for us to go on working in order to achieve the high level of satisfaction from our guests. We hope to see you very soon again! Kind regards, The management

Dear guest, We would like to thank you for taking your time in expressing your feedback about your stay at our SBH Costa Calma Beach Resort. We regret to read that we did not meet your expectations, due to the situations mentioned in your review. We are sorry that you were dissatisfied with our service and can assure you that you comment about our staff and do not reflect the reality. We can also assure you that every single guest is important to us. Our chefs work hard to cater for all tastes and so we have opted for a mix of lavish buffets, fresh fish and meat which are prepared differently each day, as well as international and national highlights. Once again thank you for your feedback as they help us to improve our service. Kind regards, The management

Dear Dan, Thank you for your review and for valuates us with 10 of 10 points! We are so glad to read that you enjoyed your visit with us and we were able to exceed your expectations. We are so grateful for our guests who share these experiences with us. We hope that if you return to Fuerteventura we will have the pleasure of receiving you in our SBH Costa Calma Beach Resort again! Kind regards, The management

Dear guest, First of all we would like to thank you for choosing our SBH Costa Calma Beach Resort for your holidays and for the time that you spent sharing your review on your experience. We have to admit that we are quite disappointed that you did not enjoy your stay in our hotel. We are very sorry that some guests have suffered a gastrointestinal virus, which was also in other hotels. We comply with the normative treatment and hygiene of the fish to eliminate any contaminant. Apart we have official inspections and we have hired a specialist company to analyze our food several times during the month not only at our hotel. Our kitchen team is always careful with our food. We always have products with the highest quality and all our kitchen staff holds a health card. This confirms that all our kitchen staff have been trained how to handle fresh food. We would like to take the opportunity to inform you that the room allocation will be organized according to the reserved category. However, if a guest is not satisfied with the room, we may change it depending on the occupancy of the hotel. We are sorry if you have not been informed about possible additional costs which are published in the travel catalogues. However, we would like to explain to you that there are these additional costs, just because we try to meet all special requirements. We would like to give our guests the opportunity to book a basic holiday and make their stay according to their own preferences. Once again thank you for providing us with your feedback and we hope you will give us another chance to make it up to you and show you how good our hotel can be and standards which you can expect from us. Kind regards, The management

Dear guest, Thank you very much for taking your time to share your experience with us here on Expedia. We appreciate your excellent valuation and that you had an enjoyable stay here with us at our SBH Costa Calma Beach Resort. We hope to have the pleasure of welcoming you back in the near future. Kind regards, The management

Dear Megan, We want to take this opportunity to thank you for choosing our SBH Costa Calma Beach Resort for your holiday. It has been unfortunate to read that you were disappointed with certain aspects of your time amongst us and will take your comments into consideration in order to improve our facilities and services. In all of our rooms there is air conditioning but no heating. Should one of our guests be cold, our friendly receptionists will be at your disposal 24/7 and will try to meet the needs of each of our guests, for example bringing more blankets to their rooms. On the other hand we are happy to read your comment concerning our food. We offer a wide range of international delicacies with a lot of variety in our restaurant. Our guests can enjoy fish, meat, veg, salads, soup, pasta, etc. and live cooking every day. Furthermore we offer the possibility to enjoy our themed-restaurant “Asiatico” which offers a buffet with foods from Japan, China and Vietnam. Sorry we didn’t meet your expectations regarding our mattresses; please keep in mind that each and every guest has different sleeping habits therefore it is very difficult to fulfil the expectations. We are aware that each guest has their own preferences regarding the beds and therefore we offer various options, such as special blankets to adapt the quality of mattresses to the habits of our guests. It has been a pleasure for us, having you as our guests in our hotel and we will be glad if you will visit again in the future. Kind regards, The management

Dear SiL, Thank you very much for review about our SBH Costa Calma Beach Resort. We are delighted that you enjoyed your holidays with us. It makes us very happy to see you were satisfied with all aspects of the hotel. Customer satisfaction is very important to us. We hope you had a good flight home and brought with you some fond memories of your holidays. We can’t wait to host you again. Kind regards, The management

Dear Sai Man, Thank you very much for have taken the time to write a review about our SBH Costa Calma Beach Resort. We are glad to read that you enjoyed your holidays here with us and that we met your expectations of food. The variety and quality of our food is very important to us and our chefs prepare everything freshly on a daily basis. In order to can offer a good basic rate to our clients; we are sorry to can not offer the Wifi without any charges at the moment but now we offer a premium service to our customers where Wifi, safe, water and fruit on arrival, beach towels and slippers are included. Thank you again for your comments and it will be a big pleasure to host you again in the future. Kind regards, The management

Dear Barrie, Thank you very much for leaving us a comment here on Expedia and for your score of 5 points! It is always a pleasure for us to read that you have enjoyed your holidays with us. Our staff is always trying to make an unforgettable stay for our guests and we are happy to see that is succeeded. You have mentioned above you were not satisfied with the temperature of our outdoor swimming pool. We can confirm you that the pool is heated throughout the year depending of the outdoor temperature, but anyway we will check it again. We hope to welcome you back at our hotel SBH Costa Calma Beach Resort. Kind regards, The management

Dear Anonymous, Thank you very much for your feedback and review of our hotel SBH Costa Calma Beach Resort here on Expedia. We are sorry if our colleagues of the reception were not helpful and friendly enough. They work always motivated and want to satisfy the satisfaction of all our guests. Certainly, there can be some hustle especially at peak times. However, we will work to ensure that the friendliness is guaranteed at all times. If our guests are not satisfied with the room, we are always endeavoured – as long as the occupancy allows – offering quick alternatives which meet more to the clients’ expectations. Anyway, we are glad to read that you enjoyed our restaurant, entertainment and the kids club. We would be delighted if we could welcome you back and you could give us a chance to earn back you trust. Kind regards, The management

Dear Patrick,Thank you for sharing your feedback about our hotel SBH Costa Calma Beach Resort. While we are glad to hear that you enjoyed your time with us, we regret any inconveniences you may have experienced, particularly regarding the WiFi connection. Recognizing the vital role of seamless connectivity in today's world, we have taken steps to address this issue by providing complimentary WiFi service and implementing measures to enhance its reliability, such as the installation of multiple antennas throughout the property. We are pleased to report that these efforts have resulted in significant improvements to the connection quality. Nevertheless, we appreciate your feedback and will continue to monitor and improve upon this aspect.Should you decide to spend your next holiday in Fuerteventura again, we would be very happy to welcome you back to our house.Best regards,The management

Cher Sebastien,Merci beaucoup pour votre commentaire sur notre SBH Costa Calma Beach Resort. Nous sommes ravis d'avoir pu vous offrir une expérience agréable parmi nous.Nous serons ravis de vous accueillir à nouveau dans un futur proche.Avec nos meilleures salutations,Le management

Estimado Javier,Gracias por compartir con nosotros sus impresiones después de su estancia en nuestro SBH Costa Calma Beach Resort. Nos alegra muchísimo que haya disfrutado de la tranquilidad con nosotros. Gracias nuevamente por sus comentarios, esperamos servirle nuevamente muy pronto.Saludos cordiales,La Dirección

Sehr geehrte Frau Vera,Es freut uns, dass Sie sich die Zeit genommen haben, Ihre Gedanken über Ihren Aufenthalt in unserem SBH Costa Calma Beach Resort mit uns zu teilen. Unsere Unterkunft mag zwar in die Jahre gekommen sein, aber wir setzen uns kontinuierlich dafür ein, sie in bestem Zustand zu halten. Durch gezielte Investitionen in Wartungsarbeiten und Modernisierungen streben wir danach, unseren Gästen stets einen angenehmen Aufenthalt zu bieten. Wir möchten Ihnen nochmals danken, unser Hotel gewählt zu haben und uns Ihre konstruktive Kritik ausgedrückt zu haben. Wir würden uns freuen, Sie bald wieder bei uns begrüssen zu dürfen und die Gelegenheit zu bekommen, voll und ganz Ihre Erwartungen zu erfüllen.Mit freundlichen Grüssen,Die Direktion

Cher invité,Nous vous remercions d'avoir choisi de séjourner parmi nous et d'avoir pris le temps de partager vos impressions sur votre séjour dans notre hôtel SBH Costa Calma Beach Resort. Nous sommes désolés que votre expérience au spa. Il est important de noter que ce service est géré par un prestataire tiers, mais nous transmettrons vos commentaires à leur attention.Nous sommes impatients de vous accueillir à nouveau et de saisir l'occasion de dépasser vos attentes lors d'une prochaine visite.Avec nos meilleures salutations,Le management

Sehr geehrte Frau Christiane Petra,Herzlichen Dank, dass Sie sich für einen Aufenthalt in unserem SBH Costa Calma Beach Resort entschieden haben und darüber hinaus Ihre Zeit investiert haben, um uns Ihr Feedback mitzuteilen. Wir sind sehr erfreut darüber, dass Ihr Aufenthalt bei uns so angenehm war.Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen.Mit freundlichen Grüssen,Die Direktion

Estimada Guadalupe,Muchas gracias por su valoración de nuestro hotel SBH Costa Calma Beach Resort. Estamos encantados de que haya pasado un tiempo agradable con nosotros y que haya quedado satisfecha con nuestros servicios.Gracias de nuevo por su recomendación y esperamos poder volver a recibirla pronto.Saludos cordiales,La Dirección

Cher Khalid,Nous vous remercions chaleureusement pour avoir partagé vos commentaires sur votre séjour dans notre hôtel SBH Costa Calma Beach Resort. Nous regrettons que notre offre culinaire n'ait pas été à la hauteur de vos attentes en termes de variété. Notre chef s'efforce de préparer quotidiennement une sélection diversifiée pour chaque repas, adaptée à tous les besoins alimentaires et visant à satisfaire même les palais les plus exigeants. De plus, nous proposons des démonstrations culinaires en direct, et chaque mercredi, nous mettons en avant des spécialités régionales.Vos critiques constructives sont précieuses pour nous, et nous les prendrons très au sérieux en les transmettant à notre chef de cuisine. Nous sommes reconnaissants pour vos commentaires qui nous aideront à améliorer en permanence notre service.Nous espérons sincèrement avoir l'opportunité de vous accueillir à nouveau dans un avenir proche, avec l'objectif de surpasser vos attentes lors de votre prochain séjour parmi nous.Avec nos meilleures salutations,Le management

Estimada Beatriz,Nos complace leer que tuvo una agradable experiencia en nuestro SBH Costa Calma Beach Resort y nos gustaría agradecerle el tiempo que se ha tomado en compartir su opinión con nosotros. Siempre es gratificante escuchar que cumplimos con las expectativas de nuestros huéspedes.Esperamos que haya tenido un buen viaje de regreso y esperamos darle la bienvenida nuevamente en sus próximas vacaciones en Fuerteventura.Saludos cordiales,La Dirección

Gentile Antonella,Grazie mille per il suo commento sul suo soggiorno presso il nostro SBH Costa Calma Beach Resort. Siamo lieti di avervi potuto offrire una piacevole esperienza con noi. Apprezziamo le vostre opinioni e commenti costruttivi sul l'all inclusive. Saremo felici di studiare i tuoi consigli e cercheremo di metterli in pratica.Grazie per averci scelto, speriamo di avere il piacere di accoglierla nuovamente molto presto.I migliori saluti,La direzione

Dear Franciele,We are so glad to know that you had a perfect holiday at our SBH Costa Calma Beach Resort and that you highly appreciated our facilities and friendly service. We are proud that you could enjoy your stay.We hope to have the pleasure of seeing you again very soon. Best regards, The management

Dear David,Thank you for sharing your feedback after your stay at our SBH Costa Calma Beach Resort. We are glad to read your excellent review and to learn that you enjoyed the tranquility with us, that is exactly what we pursue with our service. We would like to mention that at SBH we are highly committed to the environment by reducing the washing of towels and single-use plastics among other important measures.We thank you for choosing us and hope to have the pleasure of welcoming you back in the near future.Best regards,The management

Gentile Sara,Grazie per aver dedicato del tempo per condividere la tua esperienza presso il nostro SBH Costa Calma Beach Resort.Siamo lieti che lei abbia trascorso una piacevole vacanza con noi e che abbia apprezzato la posizione dell'hotel e la struttura pulita e ben tenuta. Apprezziamo molto anche che lei abbia sottolineato positivamente la cordialità del nostro personale. La soddisfazione degli ospiti è per noi fondamentale e ci impegniamo ogni giorno per superare le vostre aspettative.Speriamo di poterla accogliere nuovamente nella nostra casa in futuro. Fino ad allora, ti auguriamo tutto il meglio.I migliori saluti,La Direzione

Estimada Susana,En primer lugar gracias por compartir su opinión con nosotros tras su reciente estancia en SBH Costa Calma Beach Resort. Lamentamos que se haya llevado una impresión de nuestros servicios que no corresponde en absoluto con los estándares de calidad que nos marcamos en SBH.Sentimos mucho que una de las máquinas de agua se estropease durante los días que se alojó con nosotros. Nuestro equipo técnico trabaja para resolver este tipo de incidencias lo antes posible dentro de nuestro compromiso con el cuidado de las instalaciones de nuestro complejo por el cual nos esforzamos a diario para mantener un estándar de 4*. Sentimos las molestias y le aseguramos que el problema se resolvió en el menor tiempo posible.Lamentamos también que no encontrara toda la oferta de servicios disponible durante su estancia. La satisfacción de nuestros huéspedes es clave para nosotros y trabajamos para dar un un buen servicio a medida que las tasas de ocupación nos lo permiten.Sentimos no haberle podido impresionar con la variedad de nuestro buffet. Nuestro equipo de cocina hace todo lo posible para ofrecer una amplia variedad de platos, adaptándose a los diferentes gustos de nuestros comensales, cuidando siempre la preparación, la presentación y la calidad. Como sabemos que el amor pasa por el estómago, ofrecemos a diario a nuestros comensales pescados, carnes, verduras, sopas, ensaladas, pasteles, etc. que se preparan todos los días al momento. Además, nuestros huespedes pueden disfrutar de show cooking tanto al mediodía como por la noche. Agradecemos mucho que nos haya enviado su opinión, que sin duda compartiremos con el equipo de cocina.Puede estar segura de que sus comentarios serán tomados en consideración y que nos ayudarán a mejorar nuestros servicios. Nos encantaría recibirla de nuevo en otra ocasión y que así pudiera comprobar nuestras mejoras en los servicios.Saludos cordiales,La Dirección

Sehr geehrter Gast, Vielen Dank, Vielen dass wir Sie in unserem SBH Costa Calma Beach Resort begrüssen durften und Sie sich die Zeit genommen haben, hier Ihre Erfahrungen mit anderen Urlaubern zu teilen. Es ist grossartig zu erfahren, dass Sie Ihren Aufenthalt bei uns genossen haben und dass vor allem die gute Strandlage Ihren Erwartungen entsprochen hatte. Der wunderschöne Sandstrand kann durch einen direkten Zugang von unserem Hotel erreicht werden. Ein kleines Stück gehört auch zum Hotel und wir haben dort für unsere Gäste Liegen und Schirme aufgestellt, welche man kostenfrei nutzen kann. Wir bedannken uns noch einmal für Ihr Feedback und würden uns sehr freuen, Sie bald wieder bei uns begrüssen zu dürfen. Mit freundlichen Grüssen, Die Direktion

Dear guest, Thank you for staying at our SBH Costa Calma Beach Resort and for sharing your comment on your visit. We are glad that you have given us the chance to show our hospitality and the quality of our services. We hope to welcome you back soon! Kind regards, The management