Gran Alacant 2024 Holidays

The property has two buildings, an old building form the '70s and a brand-new building. I was given a room in an old part of the building and at the time of check or during reservation this was not clear - next time it would be nice if you can give a heads-up to guests so they can upgrade ahead of time. Even though old area of hotel was remodeled, hallway and elevator smelled of stale, wet and mold. Carpet seemed overused and stained, and the elevators ran slowly. The room had a Basic mattress and pillows. The bathroom shower tends to flood the bathroom if the showerhead was not aimed directly at the drain. Breakfast was great, so was dinner (which I had to pay additionally). The bar food and drink offerings were pretty decent as well. Staff at the bar by the pool felt always overwhelmed and busy. Service was ok, but very slow. My partner didn't manage to get coffee couple of times, as servers were ignoring him and helping other customers. I was lucky to get their attention.

It was a lovely 3 days, room, breakfast , staff,town. I would only suggest to have a charming space por evening drink and tapas

Excellent location. Clean and convenient. Staff super friendly

This property is located in a great location. The views are wonderful and easy to get to. The morning breakfast was phenomenal; they even had warm oatmeal, which I only find in great hotels like the Melia. We will be returning and were sad to leave. I booked two rooms for my husband and I, and my two adult kids. They loved it! I based my experience a lot also on theirs as well, and they enjoyed it a lot.