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Reviews of Shefah Hotel

2 out of 5
Shefah Hotel
315 29th street, Union City, NJ

Reviews

6.0
Rating 10 - Excellent. 3 out of 15 reviews" "
Rating 8 - Good. 4 out of 15 reviews" "
Rating 6 - Okay. 2 out of 15 reviews" "
Rating 4 - Poor. 2 out of 15 reviews" "
Rating 2 - Terrible. 4 out of 15 reviews" "

6.6/10

Cleanliness

6.6/10

Staff & service

5.6/10

Amenities

5.6/10

Property conditions & facilities

5.2/10

Eco-friendliness

Reviews

10/10 Excellent

Marta

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant although basic stay. We had a heater and fridge in the room and microwave in the hall, which all were useful. The check-in was easy and we were given the room earlier than indicated. It was also very clean. The only downsides were the bed (quite small for two people and mattress was very springy) and only one chair in the room instead of two.
Stayed 4 nights in Nov 2023
Response from Management on 25 Nov 2023
Hi Marta, thank you for your review.

8/10 Good

Karla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2023
Response from Management on 19 Sept 2023
Thank you for your review

10/10 Excellent

Jason

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was not what we expected from the other not so nice reviews. We enjoyed our stay at both facilities. I do prefer the 29th st building more as it was on a quieter street. The rooms were nice, clean, and provided everything we needed. The staff were awesome.
Stayed 1 night in Aug 2023
Response from Management on 4 Sept 2023
Thank you we really appreciate the review.

6/10 Okay

michael

Stayed 5 nights in Aug 2023
Response from Management on 19 Sept 2023
Thank you for your review

4/10 Poor

Bradford

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When I made it to the hotel for check in at 12 I got there at 12:30 and when I made it to the room the cleaning person was in my room still cleaning and told me to wait outside my room for five minutes. The WiFi did not work in my room the entire trip.
Stayed 2 nights in Aug 2023
Response from Management on 14 Aug 2023
We are sorry for the inconvenience but our check-in is not till 1pm. We try our best to have the rooms ready by 1pm. But you arrived early.

2/10 Terrible

Irfan

Stayed 6 nights in Jul 2023
Response from Management on 20 Jul 2023
We are sorry if your experience at our hotel was not up to your expectations. Could you let us know about your experience?

2/10 Terrible

Monica

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
I was incredibly scared to stay with my 2 teenage daughters here. We couldn't find the building, then couldn't get in and then had help from a nice man who helped us but then had the code to o9ur room, A shared bathroom with others, sketchy neighbourhood and definitley was advertised as the picture shows. Not even close to the same building.
Stayed 2 nights in Apr 2023
Response from Lucia on 22 Apr 2023
We are so you did not enjoy your stay!

10/10 Excellent

Adriana Lucia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
It was a good place, convenient.
Stayed 3 nights in Mar 2023
Response from Lucia on 28 Mar 2023
Thank you for your review!! it was great hosting your stay!

2/10 Terrible

Mohammed

Stayed 3 nights in Mar 2023
Response from Lucia on 28 Mar 2023
Thank you for your review. We are sorry your stay wasn't as expected!

8/10 Good

Enrique

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Ventajas: Muy bien comunicado con Nueva York, en menos de 20 minutos estás en Times Square. Alrededor hay muchos sitios de comida con precios asequibles. Desventajas: La habitación no la limpiaron ni un día en las 12 noches que estuvimos allí. La cama era regulera y había mucho ruido en el vecindario.
Stayed 12 nights in Nov 2023
Response from Management on 30 Nov 2023
Thank you for your review!

6/10 Okay

Sonia

Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
El edificio muy descuidado
Stayed 7 nights in Sep 2023
Response from Management on 19 Sept 2023
Thank you for your review

4/10 Poor

ivie

Stayed 3 nights in Sep 2023
Response from Management on 29 Sept 2023
Thank you for your review.

2/10 Terrible

Virginie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2023
Response from Management on 30 Aug 2023
thank you for your review

8/10 Good

Samantha

Liked: Cleanliness, staff & service, amenities
Las habitaciones muy limpias, sabanas y toallas. Los baños muy limpios. Pero al final del día ya no, porque como no hay personal de recepción ni encargado, pues hasta el otro día vuelven a limpiar. Tuve que insistir mucho en la comunicación para que me confirmaran mi reserva y para que me enviaran la la liga de pago de la primera noche, después todo fluyó bastante bien. La habitación ya no la asean después, es una propiedad tipo Airbnb, pero mejor así dejas tu habitación cerrada y ya nadie entra. Esta muy bien ubicado, en la esquina cruzando la avenida están los camiones que te llevan en 15 minutos a Port Authority Bus Terminal por $3.50 dólares. En general en principio en sentí rara e insegura, olía un poco a mota y de primer aspecto las escaleras y entrada están un poco descuidadas. Pero todo estuvo muy tranquilo y bien. Viaje sola y es una buena opción por poco presupuesto.
Stayed 3 nights in Aug 2023
Response from Management on 30 Aug 2023
Thank you for your review.

8/10 Good

karsten

Travelled with family
Liked: Cleanliness, staff & service
Sehr gut für Leute, denen Manhattan einfach zu teuer ist.
Stayed 8 nights in Apr 2023
Response from Lucia on 22 Apr 2023
Thank you for your review!