Arriving at the place was easy, checking in was a different story!
We found out that the whole check in is done on the next door Cafe, which is "ok". The girls (workers) were nice, they had a weird attitude though. To us, they seemed to be afraid of something or someone but maybe it might have been my wrong reading about them, anyway
It was already almost 9pm and they could not find our reservation, they held us there in that Coffee place for more than 1 hour and a half! Outrageous!
By that time I was night being do polite and after they found out reservation although I had proofs, numbers and do on they did not have a clean room!
The "wife" of the owner took one or two girls to spruce up the room but it wasn't! The toilet was full of peesplashes all over!
The room very claustrophobic windows would NOT open and it was very warm!
By the time we managed to take a shower and... Yes, another problem!
Cold water! :-/
We had to wait 1 hour more, we were extremely tired we'd flown from Brasil to Washington then to Frankfurt and then Kraków
Again, tired, starving...
Guess what? It was almost 11:40 pm all restaurants nearby were closing just the top expensive Ines were late opened! Anyway
The next day, no water to take a shower, the "owner" said it was a city problem not his problem!!
He said it was like that for only 30 min but it was actually more than 2 hours! At the end he gave us 40% off from the first day. I, myself would NOT have charged 1 day at all!