I stayed here for a long weekend with my girlfriend for her birthday after seeing reviews on Expedia I was initially cautious but thought it looked like good value. I emailed the hotel to have flowers in our room for my partner & on entering the room a lovely bouquet was there.
I was very, very impressed with the hotel on arrival. It clearly has had a lot of money spent on it and is finished to a very high standard, high ceilings, polished porcelain floors, floor to ceiling windows, marble, mahogany panels, recessed lighting, etc etc.
The staff during our stay were fantastic, nothing was a trouble for them and they were friendly, attentive but not overbearing.
The location is superb, next to a massive shopping centre that contains EVERYTHING. also the train station and a 2 min walk from the old town.
Our standard room had a very large bed which was very comfortable, probably one of the best hotel beds I've ever slept in, & I've slept in a lot.
The guidebook we received at reception really made our stay, we found some fantastic bars, sights and restaurants.
We didn't eat at the hotel restaurant but that's only because Kraków has so much to see and do, we didn't have time.
I asked for a late checkout which was no problem, our flight didn't leave till 9pm and staff even offered us use of the changing rooms in the sauna if we wanted to freshen up before our flight.
I can honestly say this is a first class hotel, with first class staff staff.
Great hotel in an ideal location for our visit. Ten minutes from most attractions but away from any noise. The hotel staff were polite and helpful and our room large,clean and comfortable. Would not hesitate to use again or recommend to friends.
Great location, very clean and friendly staff. The staff on the reception desk were always there and were always helpful for any questions we had about touring Kraków. They helped us with taxis and buses.
Travelled with a small group of couples and single people. We arrived late in the evening and were greeted by the hotel porter who helped us with our bags. Receptionist at checkin was very efficient and friendly. All the staff were friendly and helpful. Breakfast was very good. It was good value for what we paid.
Traveller from UK
The 3-star Hotel Polski is located just opposite the St. Florians Gate, 4 minutes walk from the Main Market Square. It offers …More
We were there in early December and the weather was chilly. The restaurants and public buildings are not over heated, they expect you (quite rightly) to be dressed for the weather so don't expect to sit in a restaurant in a sleeveless dress!
If you are interested in history & beautiful buildings Kraków is a perfect city to visit, albeit very bleak when you consider its WW2 history. The Polish people we meet were charming, helpful, and very proud of their wonderful city.
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