I stayed here for a long weekend with my girlfriend for her birthday after seeing reviews on Expedia I was initially cautious but thought it looked like good value. I emailed the hotel to have flowers in our room for my partner & on entering the room a lovely bouquet was there.
I was very, very impressed with the hotel on arrival. It clearly has had a lot of money spent on it and is finished to a very high standard, high ceilings, polished porcelain floors, floor to ceiling windows, marble, mahogany panels, recessed lighting, etc etc.
The staff during our stay were fantastic, nothing was a trouble for them and they were friendly, attentive but not overbearing.
The location is superb, next to a massive shopping centre that contains EVERYTHING. also the train station and a 2 min walk from the old town.
Our standard room had a very large bed which was very comfortable, probably one of the best hotel beds I've ever slept in, & I've slept in a lot.
The guidebook we received at reception really made our stay, we found some fantastic bars, sights and restaurants.
We didn't eat at the hotel restaurant but that's only because Kraków has so much to see and do, we didn't have time.
I asked for a late checkout which was no problem, our flight didn't leave till 9pm and staff even offered us use of the changing rooms in the sauna if we wanted to freshen up before our flight.
I can honestly say this is a first class hotel, with first class staff staff.
My wife and I spent a week in Krakow on a city break Nov 2014. We were very happy with our choice of hotel. The location is excellent in the Old Town next to the Florianski Gate, so convenient for many of the sites. Our room was great. It looked like it had been recently refurbished, and was a good size. The only caveat was that this was the second room we were offered. The first room was a twin (having booked a double) - and it was much less attractive (older furniture, bedding, décor etc). Public rooms / reception etc were fine. The hotel is in the process of being refurbished in the next few months, so you might want to check exactly what you are getting until that's completed. The breakfast was good with a wide choice, including the equivalent of what would be a lunchtime buffet in the UK. We liked it but it does have some unusual foods for a UK breakfast palate. The coffee was no better than OK - but I noticed others ordered latte's etc and this didn't seem to be an issue. Minor points - hairdryer supplied but not advertised, kettle advertised but not supplied.
ByrJo from Glasgow
The 3-star Hotel Polski is located just opposite the St. Florians Gate, 4 minutes walk from the Main Market Square. It offers …More
Lovely hotel, rooms are spacious, light, very clean and comfortable big bed. Staff we're all pleasant and helpful. Great location, we walked everywhere. Only 15-20mins tops from main square. Would definitely stay here again. Couldn't fault anything!
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