Krakow 2022 Holidays

I liked the breakfast and the small cozy dining room. Also liked they had a small bar and a nice patio right in front. Location was awesome.

Hotel is located close to krakow center ( you just need to get tram no. 20. The tram stop is about 4 min walk from the hotel and the trip is about 10-15mins to krakow center). The staff were very helpful, polite and spoke good english and they also operate a 24hr reception desk. Room had all the basics covered with plenty of power sockets. Breakfast was included with plenty of choice on offer. The very near surrounding area appeared clean and safe although I didn't venture too much around the wider area. On my floor they had a library that you could just use to sit and relax and look outside. Only issue was the TV. There didn't appear to be any English channels. WiFi was stable and fast.

We were greeted by friendly staff, reception is tiny! Staff were really helpful and welcoming. Our room was quite small but very dark! Lighting is inadequate, my wife struggled to see enough too apply her make up each morning. Everything is controlled by a tablet but that stopped working within the first few hours, no phones in the rooms! So had to go down to reception to report the issue which was not the best once we had relaxed. Room temperature is way too HIGH!! Base temperature is set at 23c!! And you can only adjust by 3c up or down, so your stuck in a hot room with no other option. Bathroom was nice and bed was very comfy. Restaurant and bar is really nice with a pleasant atmosphere and lovely bar staff. Breakfast was okay but you have to work everything out yourself and nobody explained anything. For example hotel are providing gloves to wear but nobody told us and we didn't notice until the second day. We did not really like the big lounge (bakery) where everyone is sat on top of each other, no social distancing here and not really anywhere for any privacy. A nice gesture was the free tea/coffee facilities and the hotel was nice, modern and clean.

Great location beautiful hotel very clean room was spacious. Staff very friendly.

Absolutely stunning room, incredibly clean, tidy, spacious….a beautiful place. Perfect location also, not far from at all from the the main square! Made for a perfect stay in krakow Xxxx