I was having a skim through Expedia at some new places to visit. I don’t know why, but Krakow popped up so I had a browse at some of the hotels available and saw this one. Well, when I saw the rooms. I knew that not only was I going to Krakow, but the hotel I was staying at was non negotiable too! The rooms looked so impressive online and decided I would treat myself to their most superior suite as it was very reasonably priced. I have so much to say about this place. It’s called a palace and as far as I’m concerned, it is! It’s the type of place I could see royalty actually living. The amount of space we had was unbelievable. Our room had a balcony and overlooked the square. It was a remarkable room! Everything about our stay was brilliant. Staff were so attentive. They answered the phone within one ring and sprung into action whether it be delivering room service or collecting our plates etc. They were great. When we arrived we were taken to our room and given a very warm welcome. That only happens when you stay somewhere really nice! We were given complimentary water, coffee etc. The amenities in the room were great too. Our room even had a piano! I’m a bit rusty, but I treated the square to the first verse of ‘silent night’. Ok it’s July… but it’s the only song I can play on the piano! The bathroom was brilliant, water pressure excellent. Bath was super deep! The furnishings were such good quality. Real solid oak products. Everything was spotless.

Love a place with Character and this place has it. Great friendly service.

Super Lokacja Super Obsluga. Napewno wroce.

This property is amazing, everything is great, breakfast delicious, staff friendly, room quiet, clean and beautiful, Excellent

Looks nearly brand new... clearly spent some thought on the whole place