All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
This hotel is amazing, I would definitely recommend as it surpasses any other hotel I have stayed at!
Shontele
Stayed 3 nights in May 2024
Response from Henry - Guest Relations on 13 May 2024
Greetings Shontele, thank you for taking the time and leaving us a 5 out of 5 rating. We would love to welcome you back to our Resort in the future!
6/10 Okay
Nya
9 May 2024
Liked: Property conditions & facilities
Nya
Stayed 6 nights in May 2024
Response from Henry - Guest Relations on 13 May 2024
Hello Nya, we appreciate you taking the time and leaving us a rating. We would love to welcome you back to our Hotel and Casino to meet higher expectations.
It is a beautiful property. It is quiet within the hotel, with easy access to the other properties.
Sheri
Stayed 2 nights in Mar 2024
Response from Kimberly on 1 Apr 2024
Thank you for sharing your 5-star review. We're pleased to know you had a wonderful time with us and it would be an honor to welcome you again in the future.
4/10 Poor
Ajay
12 Mar 2024
Liked: Cleanliness
Ajay
Stayed 4 nights in Mar 2024
Response from Jack - Guest Relations on 16 Mar 2024
Thank you for your feed back. We hope to welcome you soon to better improve your previous experience.
Thank you for your 5-star rating. We greatly appreciate you taking the time to leave us a review. It is a pleasure to read that you enjoyed your time with us. We would be grateful to be your choice Resort when visiting Las Vegas.
Thank you for your recent visit to Resorts World Las Vegas. Thank you for the 5 out 5 rating. It would be a pleasure to welcome you back again in the future.
Clean, Updated & mordern, much newer and less congested compared to others. will definitely go again
James
Stayed 2 nights in Jan 2024
Response from Guest Relations on 5 Feb 2024
It would be an honor to be your choice Resort when visiting Las Vegas James! We are glad you enjoyed your time with us and had an exceptional experience.
10/10 Excellent
Michael
2 Feb 2024
Liked: Amenities
Fantastic
Michael
Stayed 3 nights in Jan 2024
Response from Guest Relations on 3 Feb 2024
Thank you for the 5 out of 5 rating Michael! Its with great pleasure to see that our hotel met your expectations.
10/10 Excellent
Adam
Business traveller
2 Feb 2024
Appreciated the cleanliness and top tier amenities.
Adam
Stayed 2 nights in Jan 2024
Response from Guest Relations on 2 Feb 2024
Hello Adam! We are glad you enjoyed your time with us and had an exceptional experience. It would make us truly happy to welcome you back soon!
6/10 Okay
Kevin P
Travelled with group
30 Jan 2024
Liked: Cleanliness, staff & service
Wont’t be back
Porn convention happening this weekend was a huge turnoff. People dressed half naked, not great clientele overall for a weekend getaway with my wife. Took over and killed the overall vibe. Only one pool was open and closed at 4pm. Rooms were nice and very clean. Would be nice service if Hotels.com requires hotels to inform clients if there is a major conference.
Kevin P
Stayed 3 nights in Jan 2024
Response from Guest Relations on 31 Jan 2024
Thank you again for articulating the details of your experience. We are sorry to hear that your recent visit did not meet your expectations. We value your patronage, and hope that this atypical experience will not deter you from visiting our property again.
We had a great stay at Crockfords. The service of the hotel was very good and the room was new and very clean
Rodney
Stayed 11 nights in Jan 2024
Response from Guest Relations on 29 Jan 2024
Thank you for your recent visit to Resorts World Las Vegas. Thank you for the 10 out of 10 rating. We are pleased to hear of the wonderful time you had during your stay.
We would be pleased to welcome you back in the future Richard. Thank you for allowing us to be your host during your visit to Las Vegas and for taking the time to leave us a review.
The view was great.But there was not much shopping
Curtis A
Stayed 3 nights in Dec 2023
Response from Guest Relations on 22 Dec 2023
It is through communication, such as yours, that we are better able to monitor and improve services for our guests. Thank you for the 5-star review and we hope that you will give us another opportunity to serve you in the future and exceed your expectations with our Shopping Center
The Hilton is definitely nice and The Conrad is a big step up from that, but The Crockfords steps it up to another level from the private, elegant, and quiet lobby to the beautiful decor, lighting, and amenities. The strip view suite with the high ceilings is definitely one of the nicest rooms I have ever stayed in and would HIGHLY recommend it!
Eric
Stayed 1 night in Dec 2023
Response from Guest Relations on 20 Dec 2023
Thank you, Eric, for this wonderful review! It's with great pleasure to see that our hotel met your expectations, and it would be an honor to be your choice Resort when visiting Las Vegas.
I will arrived a little after 5 PM in my room was not ready so I was given $100 in food and beverage credit. I received a text message at 7:30 telling me my room was ready but it was not. My room was ready at midnight, and when I finally got in the room after waiting 45 minutes of the counter, they did not have the king superior room I paid for and put me in a double bedroom that looks like it had just been set up for occupancy today. Not a superior room not even the lowest level room at the Conrad. Super disappointing. Nothing was done for me except I was given a free meal and that still doesn’t make up the amount of money I paid for the room and had a terrible experience overall .
Josh
Stayed 1 night in Dec 2023
Response from Guest Relations on 5 Dec 2023
Thank you for bringing your experience to our attention. Our goal is to exceed guest expectations and we are sorry to hear of your disappointment. Please rest assured this will be reviewed and discussed to prevent from happening again in the future. We hope that you will allow us a chance to welcome you back and improve your experience.
Thank you for taking the time to share your great review.
2/10 Terrible
Kenny
16 Nov 2023
Kenny
Stayed 1 night in Nov 2023
Response from Guest Relations on 6 Dec 2023
We greatly appreciate you taking the time to leave us a review. It is our sincere hope that you will give us another chance to exceed your expectations on a future visit.
Very clean, classy and great service. Would recommend
Matthew
Stayed 2 nights in Nov 2023
Response from Guest Relations on 6 Nov 2023
Thank you for allowing us to be your host during your visit to Las Vegas. Thank you for the 5 out of 5 rating.
6/10 Okay
Charlee
30 Oct 2023
Charlee
Stayed 2 nights in Oct 2023
Response from Guest Relations on 20 Nov 2023
Thank you for taking a moment to share your experience. We sincerely hope we may welcome you again in the future for a chance to improve your experience.
We reserved a strip view room and front desk said they were sold out of them and they moved us to a junior suite in the West building.
Room was nice, but not as nice as the crockford tower which we reserved.
Scotty
Stayed 4 nights in Sep 2023
Response from Guest Relations on 24 Oct 2023
Thank you for your recent visit to Resorts World Las Vegas. We greatly appreciate you taking the time to leave us your feedback. It would make us truly happy to welcome you back soon.
Thank you for taking a moment to share your 5-star experience Darlene. We're pleased to know your visit was enjoyable and we sincerely hope to welcome you again in the future.
10/10 Excellent
Kimberly
16 Oct 2023
Kimberly
Stayed 4 nights in Oct 2023
Response from Guest Relations on 6 Nov 2023
Thank you for your recent visit to Resorts World Las Vegas. We are exceptionally happy you enjoyed your visit.It would make us truly happy to welcome you back soon.
Thank you for allowing us to host you during your recent visit. We are honored that your visit was worth this wonderful rating and we sincerely hope you will allow us a future opportunity to welcome you.
Thank you for sharing this 5-star rating Victoria. We're pleased to know you had an enjoyable stay with us. It would be an honor to be your choice resort when visiting Las Vegas in the future.
Thank you for taking the time to share your 5-star rating. We're pleased to know you enjoyed your stay and look forward to when we can welcome you again in the future.
Thank you for leaving us a rating Mark. We are glad to know you had an enjoyable stay and we sincerely hope to welcome you again in the future.
6/10 Okay
James
Travelled with family
3 Sept 2023
Overpriced and far away from the center of activities… will not return
James
Stayed 3 nights in Aug 2023
Response from Guest Relations on 4 Sept 2023
Thank you for providing valuable feedback on your recent stay. Our goal is to exceed guest expectations and we are sorry to hear of your disappointment. Thank you for your input, and please accept our apologies.
Stephanie, So glad to hear that you thought everything was great. We want you to know that we think you are a great guest and would love to have you return soon.
A serene oasis in Las Vegas. This was the perfect location for adult family members from across the country to meet up and experience a fun & luxurious mini vacation. First time staying at a Crockfords and it did not disappoint. The hotel is gorgeous and even smells lovely as well.
Melissa
Stayed 3 nights in Aug 2023
Response from Guest Relations on 1 Sept 2023
Thank you for this wonderful review Melissa. It is great to read of the enjoyable time you had with us, truly. We are glad to have facilitated a memorable visit for you and your guests. It would be a pleasure to welcome you back in the future.
6/10 Okay
Naren
Travelled with family
30 Aug 2023
Disliked: Property conditions & facilities
Having Conrad and Hilton is bad
Naren
Stayed 2 nights in Aug 2023
Response from Guest Relations on 31 Aug 2023
Thank you for your recent visit to Resorts World Las Vegas. We would be pleased to welcome you back in the future.