BBQ/picnic Area

Reviews of Sonesta ES Suites South Brunswick - Princeton

3 out of 5
Sonesta ES Suites South Brunswick - Princeton
4225 US Highway 1, Monmouth Junction, NJ

Reviews

8.0

Very good

Rating 10 - Excellent. 458 out of 1002 reviews" "
Rating 8 - Good. 262 out of 1002 reviews" "
Rating 6 - Okay. 137 out of 1002 reviews" "
Rating 4 - Poor. 58 out of 1002 reviews" "
Rating 2 - Terrible. 87 out of 1002 reviews" "

8.4/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy accessible, nice and quiet, they respected my privacy, the staff was very pleasant and helpful.
Stayed 2 nights in May 2024

2/10 Terrible

Deidre C

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
People are sitting in the stairwell smoking marijuna and slamming doors. This place is trash.
Stayed 2 nights in May 2024
Response from Guest Relations on 23 May 2024
Dear Deidre,We're sorry to hear that you didn't have a good experience with us. Please know that we do not condone any illicit activities on our property and we always encourage our guests to reach out to our front desk should they have any concerns of this nature. We hope you will consider giving us another chance to impress you in the future.

8/10 Good

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Christina, Tampa

Liked: Cleanliness, staff & service, property conditions & facilities
Pet friendly
Stayed 3 nights in May 2024
Response from Management on 16 May 2024
Thank you for the excellent review!It's wonderful you had such a fantastic stay at The Sonesta ES Suites South Brunswick! The comfort and happiness of our guests are important to us. We're thrilled you enjoyed our comfortable rooms so much. That's what we like to see! We look forward to hosting you again soon for another amazing experience!Have a fantastic day!

10/10 Excellent

Tyierra

Stayed 1 night in May 2024
Response from Management on 14 May 2024
Thank you for the excellent rating!We're so glad that you've enjoyed your stay at The Sonesta ES Suites South Brunswick so much. It's wonderful to know that your interactions with our staff have been so positive. We strive to provide each guest with exceptional service and we're so glad that several members of our team went above and beyond to ensure your satisfaction. We'll be sure to pass your compliments along to our team.Thanks again for taking the time to share your thoughts with us. We look forward to seeing you again soon. Have a beautiful day!

8/10 Good

Gengcheng

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient
Stayed 1 night in May 2024
Response from Management on 14 May 2024
Thanks for the wonderful review!We're thrilled you had such a fantastic stay at The Sonesta ES Suites South Brunswick! We strive for excellence and your praise lets us know we're doing our job!We look forward to seeing you again soon for another fantastic experience. Thank you again for sharing your feedback!

6/10 Okay

Mary A.

Travelled with partner
Disliked: Staff & service
Service was extremely slow. Called for towels, but took so long, had to walk down to get them. Shower water did not drain, called for service but no one came. Had to walk down to get a plunger to plunge the bath tub.
Stayed 2 nights in May 2024
Response from Sonesta ES Suites South Brunswick on 8 May 2024
It's unfortunate your stay in our hotel didn't exceed your expectations. We regret you weren't entirely satisfied with our service. We care deeply about the happiness and satisfaction of our guests so we'll address all of your concerns with our team moving forward.We do hope you give us another opportunity to share a more positive experience with you soon.

10/10 Excellent

Joseph

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and spacious rooms
Stayed 1 night in May 2024
Response from Sonesta ES Suites South Brunswick on 6 May 2024
Thank you for the 5 out of 5 rating!We're thrilled to see how much you enjoyed staying at The Sonesta ES Suites South Brunswick. We look forward to hosting you again in the near future! Thank you again for sharing.

8/10 Good

Robert

Stayed 1 night in May 2024
Response from Sonesta ES Suites South Brunswick on 8 May 2024
Thank you for your rating Robert.We appreciate the time you've taken to leave us a review. If there's any way we can accommodate you during a future visit, please let us know. Have a great day!

10/10 Excellent

Dora

Stayed 2 nights in Apr 2024

10/10 Excellent

Bilal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a really nice experience staying at this place.
Stayed 1 night in Apr 2024
Response from Sonesta ES Suites South Brunswick on 6 May 2024
Thank you for the 5 out of 5 rating!We're thrilled to see how much you enjoyed staying at The Sonesta ES Suites South Brunswick. We look forward to hosting you again in the near future! Thank you again for sharing.

2/10 Terrible

Jean claude

Stayed 5 nights in Apr 2024

6/10 Okay

Stacey, Mars

Travelled with family
Liked: Staff & service
Disliked: Amenities
Bring your own soap, shampoo and conditioner. The shower was dangerous because it was too slippery.
Stayed 1 night in Apr 2024
Response from Sonesta ES Suites South Brunswick on 29 Apr 2024
It's unfortunate your time with us was less than ideal. We regret your challenges during check-in and that we couldn't exceed your expectations. We strive to provide all of our guests with the best service. Your feedback regarding our rooms/bathtub is much appreciated.We do hope you give us another opportunity to share a more positive experience with you soon.

2/10 Terrible

Nicole

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was terrifying, filthy, and smelled like smoke, and fish. We stepped into our room and ran back to the car and immediately found a new place to stay.
Stayed 1 night in Apr 2024
Response from Sonesta ES Suites South Brunswick on 29 Apr 2024
We appreciate you taking the time to share your feedback.It's unfortunate your stay in our hotel didn't exceed your expectations. We regret you weren't entirely satisfied with our furnishings and accommodations. We care deeply about the happiness and satisfaction of our guests so we'll address all of your concerns with our team moving forward.We do hope you give us another opportunity to share a more positive experience with you soon.

6/10 Okay

Theresa

Travelled with family
Liked: Cleanliness, staff & service
There was literally no hot water for showers. Shower was ice cold. One remote control did not have batteries and one remote control had dead batteries. Lights over the kitchen sink and over the stove did not work. The size and setup of the place was nice, but the upkeep left a lot to be desired.
Stayed 2 nights in Apr 2024
Response from Sonesta ES Suites South Brunswick on 22 Apr 2024
It's unfortunate your stay in our hotel didn't exceed your expectations. We regret you weren't entirely satisfied with our accommodations. We care deeply about the happiness and satisfaction of our guests so we'll address all of your concerns with our team moving forward.IF there ever is any issues please contact the Front Desk next time so we can rectify the situation immediately.We do hope you give us another opportunity to share a more positive experience with you soon.

10/10 Excellent

Jeannette

Liked: Cleanliness, staff & service, amenities
Very Nice
Stayed 1 night in Apr 2024
Response from Sonesta ES Suites South Brunswick on 17 Apr 2024
Thank you for the 5 out of 5 rating!We're thrilled to see how much you enjoyed staying at The Sonesta ES Suites South Brunswick. We look forward to hosting you again in the near future! Thank you again for sharing.

10/10 Excellent

Anthony

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Felt like a home away from home…
Stayed 1 night in Apr 2024
Response from Sonesta ES Suites South Brunswick on 17 Apr 2024
Thank you for the 5 out of 5 rating!We're thrilled to see how much you enjoyed staying at The Sonesta ES Suites South Brunswick. We look forward to hosting you again in the near future! Thank you again for sharing.

8/10 Good

Jingying

Liked: Cleanliness, amenities, property conditions & facilities
Good for the price
Stayed 1 night in Mar 2024
Response from Management on 10 Apr 2024
Thank you for sharing your perfect rating with us!It's wonderful to see how much you appreciated your time at The Sonesta ES Suites South Brunswick! We want everyone to feel right at home. Being able to create a feeling of home is exactly what we aim to do!We look forward to sharing another amazing experience with you soon!

8/10 Good

Cynthia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Reasonable price, friendly staff. Would have liked fresh towels during our 4 day stay. Staffing appeared low, which is why we didn’t get new towels. Otherwise all was good and would stay again.
Stayed 1 night in Mar 2024
Response from Management on 9 Apr 2024
We appreciate the time you've taken to leave us your feedback. Hearing our guests' suggestions are extremely important to us. With that being said, we'll be sure to look into your concerns moving forward. We want to make sure those missteps are erased for our future guests.Once again, we appreciate the time you've taken to leave us a review. If there's any way we can accommodate you during a future visit, please let us know. Have a great day!

10/10 Excellent

Kathleen

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I had no complaints and I enjoyed my stay
Stayed 1 night in Mar 2024
Response from Management on 9 Apr 2024
Thank you for sharing your perfect rating with us!It's wonderful to see how much you appreciated your time at The Sonesta ES Suites South Brunswick! We want everyone to feel right at home. Being able to create a feeling of home is exactly what we aim to do!We look forward to sharing another amazing experience with you soon!

10/10 Excellent

Nollan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the room, definitely planning on staying here again
Stayed 3 nights in Mar 2024
Response from Sonesta ES Suites South Brunswick on 31 Mar 2024
Thank you for sharing the fantastic review with us! We're happy to hear that you had a pleasant stay at The Sonesta ES Suites South Brunswick. It's wonderful to know that you appreciated our central location and clean facilities as well as our amazing team. We strive to create a memorable experience for each of our guests and we're so happy to hear that you enjoyed your time with us. Given your rating, please let us know how we can make your next visit perfect!

10/10 Excellent

Chynna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay with family
Stayed 4 nights in Mar 2024
Response from Sonesta ES Suites South Brunswick on 25 Mar 2024
Thank you for the 5 out of 5 rating!We're thrilled to see how much you enjoyed staying at The Sonesta ES Suites South Brunswick. We look forward to hosting you again in the near future! Thank you again for sharing.

8/10 Good

Lenae

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean comfortable rooms and close to near by restaurants and shopping. I would definitely stay at this location again.
Stayed 1 night in Mar 2024
Response from Sonesta ES Suites South Brunswick on 25 Mar 2024
Thank you for the great rating! We can't wait to host you again soon for another amazing experience! Have a fantastic day!

8/10 Good

Smitha

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room, 1112, had a moldy smell. Even though the beds and pillows were really good and comfortable, the smell bothered me throughout my stay. I couldn't sleep properly. Bathrooms were clean. There was no dishwashing liquid to hand wash the glasses. Sorry for leaving it in the sink. Breakfast was nice. Overall, we loved our stay at Sonesta suites.
Stayed 1 night in Mar 2024
Response from Sonesta ES Suites South Brunswick on 19 Mar 2024
We appreciate the time you've taken to leave us your feedback. Hearing our guests' suggestions are extremely important to us. With that being said, we'll be sure to look into your concerns moving forward. We want to make sure those missteps are erased for our future guests.Once again, we appreciate the time you've taken to leave us a review. If there's any way we can accommodate you during a future visit, please let us know. Have a great day!

10/10 Excellent

james

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing
Stayed 2 nights in Feb 2024
Response from Sonesta ES Suites South Brunswick on 19 Mar 2024
We're thrilled your time at The Sonesta ES Suites South Brunswick was so amazing! We endeavor to go above and beyond to ensure our guests have a great experience. They are important members of our team!We look forward to hosting you again soon for another fantastic experience!

10/10 Excellent

Famous

Stayed 4 nights in Mar 2024
Response from Management on 4 Apr 2024
Thank you for the 5 out of 5 rating!We're thrilled to see how much you enjoyed staying at The Sonesta ES Suites South Brunswick. We look forward to hosting you again in the near future! Thank you again for sharing.

6/10 Okay

Nakiya

Liked: Cleanliness
Disliked: Amenities
No free breakfast. No free bottle of wine. Staff did not explain any amenities
Stayed 2 nights in Mar 2024
Response from Sonesta ES Suites South Brunswick on 12 Mar 2024
It's unfortunate your time with us was less than ideal. We regret your challenges during check-in and that we couldn't exceed your expectations. We strive to provide all of our guests with the best service. We do offer complimentary breakfast daily.We do hope you give us another opportunity to share a more positive experience with you soon.

8/10 Good

Adwoa

Liked: Cleanliness, staff & service, property conditions & facilities
I loved having a full kitchen, and the staff was warm and welcoming.
Stayed 4 nights in Feb 2024
Response from Management on 22 Feb 2024
Thank you for the excellent rating!We're so glad that you've enjoyed your stay at The Sonesta ES Suites South Brunswick so much. It's wonderful to know that your interactions with our staff have been so positive. We strive to provide each guest with exceptional service and we're so glad that several members of our team went above and beyond to ensure your satisfaction. We'll be sure to pass your compliments along to our team.

10/10 Excellent

Dwight

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was great besides the fact that the hotwater wasn’t working periodically. Would re visit
Stayed 2 nights in Feb 2024
Response from Management on 20 Feb 2024
We're delighted your time at The Sonesta ES Suites South Brunswick was so outstanding as providing our guests with an excellent experience is very important to us. It's fantastic you appreciated our great location and wonderful staff as well as our great amenities. We look forward to hosting you again soon for another fantastic experience.

10/10 Excellent

Carla

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
My stay was very comfortable. The room was clean, modern and. Cozy.
Stayed 1 night in Feb 2024
Response from Management on 19 Feb 2024
Thank you for the excellent rating!We're so glad that you've enjoyed your stay at The Sonesta ES Suites South Brunswick so much. It's wonderful to know that your interactions with our staff have been so positive. We strive to provide each guest with exceptional service and we're so glad that several members of our team went above and beyond to ensure your satisfaction. We'll be sure to pass your compliments along to our team.Thanks again for taking the time to share your thoughts with us. We look forward to seeing you again soon. Have a beautiful day!

10/10 Excellent

Maria, Hartford

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Full kitchen, comfortable beds and spacious with tv.
Stayed 2 nights in Feb 2024
Response from Management on 19 Feb 2024
Thank you for sharing your perfect rating with us!It's wonderful to see how much you appreciated your time at The Sonesta ES Suites South Brunswick! We want everyone to feel right at home. Being able to create a feeling of home is exactly what we aim to do!We look forward to sharing another amazing experience with you soon! Thank you for the wonderful review!

4/10 Poor

Joseph

People barbecued under my sister’s room at 10:30 at night smoke filled her room. She wasn’t happy
Stayed 2 nights in Feb 2024
Response from Management on 19 Feb 2024
It's unfortunate your time with us was less than ideal. We regret your challenges during check-in and that we couldn't exceed your expectations. We strive to provide all of our guests with the best service. Your feedback regarding our check-in system is much appreciated.We do hope you give us another opportunity to share a more positive experience with you soon

10/10 Excellent

Jessen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Swell
Stayed 2 nights in Feb 2024
Response from Management on 19 Feb 2024
Thank you for sharing your perfect rating with us!It's wonderful to see how much you appreciated your time at The Sonesta ES Suites South Brunswick! We want everyone to feel right at home. Being able to create a feeling of home is exactly what we aim to do!We look forward to sharing another amazing experience with you soon! Thank you for the wonderful review!

10/10 Excellent

Leanne

Liked: Cleanliness, staff & service, property conditions & facilities
The size and condition are very good for the price.
Stayed 2 nights in Feb 2024
Response from Management on 19 Feb 2024
Thank you for sharing your perfect rating with us!It's wonderful to see how much you appreciated your time at The Sonesta ES Suites South Brunswick! We want everyone to feel right at home. Being able to create a feeling of home is exactly what we aim to do!We look forward to sharing another amazing experience with you soon! Thank you for the wonderful review!

10/10 Excellent

Asya

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Best experience ever .
Stayed 1 night in Feb 2024
Response from Sonesta ES Suites South Brunswick on 15 Feb 2024
Than you for the FANTASTIC rating Asya, we look forward to your return.

10/10 Excellent

Delilah Ambrose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Sonesta ES Suites South Brunswick on 22 Mar 2024
Thank you for the wonderful review!It's outstanding your time at The Sonesta ES Suites South Brunswick was so fantastic! We're thrilled you enjoyed our hotel so much. We can't wait to see you again soon so we can share another amazing experience with you!Have a beautiful day!

10/10 Excellent

carlotta

Travelled with partner
Was not the same. Wondering are pets staying in a certain area of the apartment complex?
Stayed 1 night in Feb 2024
Response from Sonesta ES Suites South Brunswick on 8 Feb 2024
Thank you Carlotta for the fantastic rating!In regards to our pets yes, we do have pets designated in certain buildings and rooms.We look forward to your return!

10/10 Excellent

Maia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would definitely come again thank you
Stayed 1 night in Jan 2024
Response from Sonesta ES Suites South Brunswick on 6 Feb 2024
Thanks for the excellent review!We're delighted your time at The Sonesta ES Suites South Brunswick was so outstanding as providing our guests with an excellent experience is very important to us. We look forward to hosting you again soon for another fantastic experience.Have an amazing day!

10/10 Excellent

LAURENCE

Liked: Cleanliness
Actually, not there very long just slept four hours as my plane was seven hours late
Stayed 1 night in Feb 2024
Response from Sonesta ES Suites South Brunswick on 6 Feb 2024
Thank you for the wonderful review!It's outstanding your time at The Sonesta ES Suites South Brunswick was so fantastic! We're thrilled you enjoyed our clean rooms so much. We strive for excellence and your praise for our helpful staff lets us know we're doing our job! We can't wait to see you again soon so we can share another amazing experience with you!Have a beautiful day!

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Sonesta ES Suites South Brunswick on 6 Feb 2024
Thank you for the excellent review!We're thrilled your time at The Sonesta ES Suites South Brunswick was so amazing! We look forward to hosting you again soon for another fantastic experience!

10/10 Excellent

Vivek

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious suites with all the basic amenities that a traveler would need for extended (week or longer) stay.
Stayed 5 nights in Jan 2024
Response from Sonesta ES Suites South Brunswick on 6 Feb 2024
Thank you for the 5 out of 5 rating!We're thrilled to see how much you enjoyed staying at The Sonesta ES Suites South Brunswick. We look forward to hosting you again in the near future! Thank you again for sharing.

2/10 Terrible

Catherine

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Sonesta ES Suites South Brunswick on 6 Feb 2024
We appreciate you taking the time to share your feedbackIt's disheartening your stay with us was disappointing. We hope to host you again soon for a more positive experience.

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay first real stay in hotdl
The stay was absolutely great. My only complaint was the cleanliness of the bathroom but nothing too bad other than that awesome stay very comfortable. Maybe better tv service or smart tvs would be great
Stayed 3 nights in Jan 2024
Response from Sonesta ES Suites South Brunswick on 17 Jan 2024
It's wonderful to see how much you appreciated your time at The Sonesta ES Suites South Brunswick! We want everyone to feel right at home. Being able to create a feeling of home is exactly what we aim to do!We look forward to sharing another amazing experience with you soon!

10/10 Excellent

Shauntae

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Sonesta ES Suites South Brunswick on 17 Jan 2024
Thank you for the wonderful review!It's outstanding your time at The Sonesta ES Suites South Brunswick was so fantastic! We're thrilled you enjoyed our clean rooms so much. We strive for excellence and your praise for our helpful staff lets us know we're doing our job! We can't wait to see you again soon so we can share another amazing experience with you!

6/10 Okay

alina

Stayed 2 nights in Jan 2024
Response from Sonesta ES Suites South Brunswick on 17 Jan 2024
Thank you for sharing your thoughts with us.We appreciate the time you've taken to leave us your feedback. Hearing our guests' suggestions are extremely important to us. With that being said, we'll be sure to look into your concerns moving forward. We want to make sure those missteps are erased for our future guests.Once again, we appreciate the time you've taken to leave us a review. If there's any way we can accommodate you during a future visit, please let us know. Have a great day!

10/10 Excellent

wilneyt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Sonesta ES Suites South Brunswick on 17 Jan 2024
Thank you for the excellent review!We're thrilled your time at The Sonesta ES Suites South Brunswick was so amazing! We endeavor to go above and beyond to ensure our guests have a great experience. They are important members of our team!We look forward to hosting you again soon for another fantastic experience!

8/10 Good

Jayshree

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023
Response from Sonesta ES Suites South Brunswick on 12 Jan 2024
Thank you for your review.

6/10 Okay

naren

Business traveller
property is good but breakfast is bad
Stayed 1 night in Dec 2023
Response from Sonesta ES Suites South Brunswick on 3 Jan 2024
We appreciate the time you've taken to leave us a review. If there's any way we can accommodate you during a future visit, please let us know. Have a great day!

10/10 Excellent

Sara

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my stay
Stayed 3 nights in Dec 2023
Response from Sonesta ES Suites South Brunswick on 3 Jan 2024
Thank you for sharing your perfect rating with us!It's wonderful to see how much you appreciated your time at The Sonesta ES Suites South Brunswick! We want everyone to feel right at home. Being able to create a feeling of home is exactly what we aim to do!We look forward to sharing another amazing experience with you soon!

6/10 Okay

Kelly

Stayed 3 nights in Dec 2023
Response from Sonesta ES Suites South Brunswick on 3 Jan 2024
We appreciate the time you've taken to leave us a review. If there's any way we can accommodate you during a future visit, please let us know. Have a great day!