5 Star Hotels in Porto Santo, Madeira Region

"Property is old and poorly maintained. The food service is terrible. The main restaurant is extremly small for all the people in the resort, so everybody is always on top of each other to try to get to the food. The birds and pidgeons walk over the food trays...just awful... You can only try one of theme restaurants and the one we tried was on the side of the main property and next to another hotel which seems to be abandoned. The building of the restaurant is also old and poorly maintained, with very limited food options. On top of all this, when we got there and went to sleep in the first night, the bed and the wall behind the bed was full with ants and other small bugs. We asked to solve this and the staff actually solved our problem quickly by changing us to another room which was much better maintained and clean. The only reason I don't rate this with only 1 star is because the staff is actually competentent. Bottom line, the value that is paid doesn't match what you get. Never staying there again"