5 Star Hotels in West Island, Tianya District

"The first night we were set on a room right next to the DJ . So it was so loud we couldn’t sleep until like midnight . The. They were kind enough for the next day to put us in another room . However the bedsheets were so dirty that we couldn’t go to bed until they came back to change them at 11pm . They gave us a bottle of wine for the issue , that was nice but I really didn’t expect this from this price of hotel ."

"Perfect for a relaxing weekend. Excellent secluded location, wonderful Zen style facility, and a young, well trained attentive staff. The quality of hotel guests are also excellent. "

"The complex is a little jaded but the guest service is the best I have ever experienced..and I travel a lot. All staff very friendly and the whole place was extremely clean."

"The service was excellent and the team were incredibly helpful and always followed up. Gardens and landscaping amazing and heated pool area a real bonus. Beach area needed to be cleaned as plastic bottles, garbage and construction waste dotted along the front of the hotel beach area. "

"Limited services and support and some obvious cost cutting measures in place."

"the Hotel is very large and lacks a feeling of Luxury or intimacy; Stuff and undertrained, English is hardly spoken, and consumption is outrageously expansive; overall it is an OK hotel but would need a deep renovation and review of conditions and services; i would not recommend this hotel"

"Overall is a very pleasant stay. Though hotel a little run down but the service is excellent. Will like to express my special thanks to the chief concierge Mr Steve Li and his staff My Wang for helping us to arrange all our activities throughout our stay. We indeed enjoy ourselves very much and will definitely stay again. "

"酒店入住体验非常不错，后院的海滩景色真是叹为观止，难得的美景，自助早餐也好吃，就是假期时间太多，不然还可以多住几晚"

"A nice resort with amazing facilities. We enjoyed the stay"

"Lovely two day stay at the Villa in Sanya, away from any crowds and a nice beachfront mostly to ourselves. Breakfast was quite good even if dinner on-site was more average, but quite close to downtown Sanya so plenty of local dining options within easy reach. Very pleasant little retreat!"

"Room rates are way overpriced for what they offer. I’ve stayed in nicer hotels in Thailand where I received a welcome drink, fruit basket, stocked minibar and more for half the price. None of these things were offered. The food at all outlets is shocking! I wonder if the GM ever eats there? My room was not very clean. Upon entering the room the floor was still wet from cleaning. The swimming pools are nice and location is good near to the beach, but I would not stay here again."

"Overall it is a great place but even the best ocean view isn't full ocean front, only partially ocean front"

"There for a short break during the work week. It was a great way to unwind - walking on the beach, sitting by the pool sipping beer. Definitely a place to go for that much needed break"

"over rated"

"the overall stay was very pleasant and nice as we had a good time there with friendly front desk staff and helpful ones who offered some good tips for food and sightseeing around the area. the room was very nice too and well done up. love the queen size bed on offer too"

"价格是5星级酒店的价格，酒店根本达不到准5星，就是招待所水平，，旅途中最扫兴的就是住了这个酒店 The hotel does not reach the standard 5 stars. It is the level of the Motel. The most disappointing thing in the trip is to stay at this hotel."