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"Wow. Wasn’t expecting this excellent level of service — better than most places we have ever stayed. VIP room wasn’t huge but bed and view and bathroom (fab soaker tub) were top notch. And believe everything you read in reviews about the breakfast buffet. OMG — literally 50 choices Rooftop restaurant and poolside bar were great. And SOOO close to wonderful sights in Heraklion, like the archaeology museum and the ancient technology museum and the Venetian fort. The staff are wonderful too (yes, Jasmine, I’m talking about you. ) "

"Helpful Staff, Good Location, Huge amount of choice for breakfast, Kept very clean"

"We got the junior suite on the 15th floor and it came with a balcony view across the port. Quite nice. Room was very comfortable. Great buffet breakfast with an omlet station!! Had the best fresh honey too. Hotel is about 10min walk from the Lions Square and all the great restaurants. Front desk was very helpful and always arranged a taxi for us (upon request)."

"I usually do not right reviews, however this hotel was exceptional for service and checking us in at 2:00 a.m. George was at the desk in the morning and I missed the lads name at check in. They were both exceptional. We booked for one night due to late flight in Heraklion. They were both extremely friendly and helpful after busy day of traveling. Rooms were spotless. I would not hesitate to book again. Thank you. Vern from Vancouver "

"I was pleasantly surprised with the quality of this hotel. It has a restaurant,outdoor pool, pool cafe, business/ computer cornor. We had an easy check-in. Friendly staff. "

"We were very pleased with this hotel at the center of Heraklion. We had a balcony to overlook a plaza and churches, there were tons of restaurants, bars, cafe's, stores and bus stops just a few minutes' walk, and it was very close to the downtown area. Even parking was not bad - we found a 24-hour public parking close by. Our room was cozy and quiet with a large bed, and a clean bathroom that had no water leak (happens often in abroad). The staff were nice and helpful We tried the restaurants they recommended and we liked all of them. The only thing was the quality of breakfast served by the "Hacienda" cafe in the hotel building. The food in buffet was mostly dried and cold including coffee probably because they are prepared all at once. Well breakfast came "free", but we usually understand that it is included in the hotel fee. Anyways, besides that our stay was wonderful. We will definitely go back there."

"Very good "

"Easy walk to many shops and restaurants and port. Very good breakfast. Nice view from room balcony"

"Great location if leaving or coming from the port, staff was very nice and helpful,breakfast was good :)"