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"Excellent staff, nice location. "

"Best of the best "

"My room is clean."

"Great stay "

"Everything was great. There are some problems that could be addressed in the room. The drain in the master bathroom does not drain properly. It's probably time to replace the furniture in the room. The side table next to the bed does not want to close. Also, the furniture is showing its wear. Other than that, everything was great. You asked for my opinion, and I gave it to you. The suite was amazing. Thanks for the upgrade!"

"Very clean and staff was very kind and helpful. Definitely can recommend this hotel if you prefer to stay on Times Square."

"Become my favorite spot to stay every time visit New York "

"Great location"

"I couldn’t say enough nice things about the staff. Everyone was super nice. The front desk, the cleaning ladies and the bell hop service. Super genuinely nice people. However, the hotel is a bit dated. Whoever did their staging pictures for social media did a good job….upon arrival, the elevators didn’t work…this happened off & on throughout our stay. We were staying on the 14th floor….night 2 & 3 our air didn’t work at all. Woke up to take a shower on day 2 and there was no water… if you’re renting a car beware of the charges for parking. It’s $65 a night for cars and $107 a night for a truck. They did offer to take off the vacility fee for all these troubles, (I think it was $130) which was nice. Would I stay here again? No. "