Tulum City Center Hotel Guide - Pet Friendly Hotels in Tulum City Center, Tulum

"We are repeat visitors and always have a great experience! The rooftop is lovely for relaxing and they will go out of their way to meet your needs!"

"Google Maps had me trying to access the property from a side street which caused me 45 minutes of frustration between potholes and one way streets...i called the hotel to find the property is accessed via the main street and the signage is quite limited in size and position behind a cluster of palm trees, so you need to look hard to find it...friendly staff convenient location..."

"The residence is located out of the city which makes it a very quiet place for accommodation. The apartment had kitchen ware and very well working appliances. The only drawback for us regarding this residence is that you need to bike by the motorway to the Tulum Centro for which you have to pass through several trucks parked by the road, try to make yourself visible by your mobile phone flashlights and it takes around 15-20 min quite unpleasant bike ride. If you have a rental car or just easy...

"The hold on your credit card when you check in stays pending forever!! Been well over a week and it hasn’t released and no one from the hotel will even say anything now? "

"Casa Don Diego is a wonderful place to stay in now-overgrown Tulum. It is easy walking distance from the main strip and lots of restaurants and shops. Yet it is far enough away to be quiet and tranquil. The pool and grounds are lovely. The breakfast each morning is fresh and delicious. Stay at this well-run, comfortable hotel."

"Wonderful staff. Great location and beautiful place"

"I would stay there again I would just bring a smaller suitcase."

"This was a star pick on lonely planet guide but it was third world; no hot water, very poor condition of room, no facilities and bad finish of floor and walls. Only saving grace was a nice breakfast. Probably our worst stay in Mexico."

"If you're used to box-standard, soulless hotel service, this may not be the place for you. My wife and I spent a week here and by the time we left were referring to the staff as our Superfriends because they were so warm, helpful, friendly and made the place feel like home for us. It is also clear that being there is more than a job for them - they give the place such a constant personal touch. Can't say enough about them. The hotel itself is beautiful - minimalist architecture/setup...

"The service was great - the folks who work there were nothing but nice and helpful. However, the room we booked was bare bones, the towels were clean but permanently stained, the shower and bathroom had someone else's stray hairs, and you could hear basically everything happening on the floor. Ultimately, I felt our room was super over priced for what we got ($100 US all in) but it was a Saturday night in Tulum and we booked the same day. If it was $45 instead $85 I wouldn't complain. I just...