Hotel Bardo

5.0 star property
Luxury Tulum hotel in Tulum City Center with full-service spa
VIP Access

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your current months are April, 2024 and May, 2024.
April 2024
May 2024

Hotel Bardo

Photo gallery for Hotel Bardo

Outdoor pool
Outdoor pool
Deluxe Villa
Deluxe Villa | Terrace/patio
Shower, rainfall showerhead, free toiletries, hair dryer

Overview of Hotel Bardo

9.6

Exceptional

Popular amenities

  • Restaurant
  • Bar
  • Room service
  • Breakfast available
  • Pool
The price is €477
Price available on 28/4/2024

Explore the area

AV LA SELVA ENTRE KOHUNLICH, Tulum, QROO, 77780
  • Popular LocationGran Cenote6 min drive
  • Popular LocationTulum Mayan Ruins9 min drive
  • AirportTulum, Quintana Roo (TUY)15 min drive
  • Popular LocationPlaya Paraiso19 min drive

Perks for members at select top-rated stays

Our Silver and Gold members get perks at select VIP Access properties, on top of exceptional service.
Silver tier member
A perk like food and drink extras, free breakfast, or parking credits
Gold tier member
Room upgrades when available, plus Silver perks
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Sign in to view eligible discounts and perks. More rewards for more adventures!

Room options

Deluxe Cabin

cleanliness

Highlights

Garden
Separate dining area
Separate sitting area
Private plunge pool
Air conditioning
Blackout curtains
Pillow-top bed
Down duvet
  • 65 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Villa

cleanliness

Highlights

Garden
Separate dining area
Separate sitting area
Private plunge pool
Air conditioning
Premium bedding
Down duvet
Pillow-top bed
  • 65 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

About the area

Tulum

Hotel Bardo is located in Tulum City Center, a neighbourhood in Tulum. Tulum Mayan Ruins is a notable landmark, and the area's natural beauty can be seen at Tulum National Park and Tulum Beach. Xel-Há Park and LabnaHa Ecopark Adventures are also worth visiting.

What's nearby

  • Tulum National Park - 5 min drive
  • Gran Cenote - 6 min drive
  • Tulum Mayan Ruins - 9 min drive
  • Tulum Beach - 13 min drive
  • Playa Paraiso - 19 min drive

Getting around

  • Tulum Intl. Airport (TQO) - 42 min drive

Restaurants

  • Fondo de Bikini - 12 min walk
  • El Camello Jr - 9 min walk
  • Palma Central - 7 min walk
  • Italdo Pasteleria - 11 min walk
  • Taqueria el Sabor Mexicano - 11 min walk

About this property

Hotel Bardo

Luxury hotel located in Tulum City Center
Consider a stay at Hotel Bardo and take advantage of a corner/local shop, a terrace and a garden. Treat yourself to a hot stone massage at the on-site spa. Be sure to enjoy a meal at Milam, the on-site fine-dining restaurant. Stay connected with free in-room WiFi, and guests can find other amenities, such as a library and dry cleaning/laundry services.
You'll also enjoy the following perks during your stay:
  • An outdoor pool
  • Free self-parking
  • Cooked-to-order breakfast (surcharge), a front desk safe and luggage storage
  • Tour/ticket information, wedding services and a porter/bellboy
  • Guest reviews give top marks for the helpful staff
Room features
All guest rooms at Hotel Bardo have comforts, such as private plunge pools and premium bedding, in addition to perks, such as laptop-compatible safes and laptop-friendly workspaces.
More conveniences in all rooms include:
  • Pillowtop mattresses and down duvets
  • Rainfall showers, free toiletries and hairdryers
  • Private gardens, separate sitting areas and separate dining areas

Languages

English, German, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 9:00 AM–11:30 AM for a fee: USD 10–20 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Bardo's Bar
  • Milam

Things to do

  • Full-service spa
  • Library
  • Outdoor pool
  • TV in common areas

Conveniences

  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Limited-hour front desk
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Garden
  • Outdoor entertainment area
  • Terrace

Full-service spa

  • Couples treatment rooms
  • Deep-tissue massages
  • Hot stone massages
  • In-room massages
  • Prenatal massages
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible restaurant

More

  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Private plunge pool

Food and drink

  • Espresso maker
  • Free bottled water
  • Limited room service
  • Minibar
  • Separate dining area

Outdoor space

  • Yard

More

  • Air conditioning
  • Ceiling fan
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

The front desk is open daily from 7:30 AM - 11:00 PM
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 20 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Up to 44 lb per pet
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children 18 and younger are not allowed at this property; all guests older than 18 are welcome
Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

  • Fee for cooked-to-order breakfast: from approximately USD 10 to 20 per person
  • Pet fee: USD 20 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system and a first aid kit

We should mention

This property does not have any lifts
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children 18 years old and younger are not permitted at this property

Property is also known as

Hotel Bardo Hotel
Hotel Bardo Tulum
Hotel Bardo Hotel Tulum

Frequently asked questions

Does Hotel Bardo have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Hotel Bardo?

As of 29 Mar 2024, prices found for a 1-night stay for 2 adults at Hotel Bardo on 8 Apr 2024 start from €732.38, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Bardo pet-friendly?

Yes, Hotel Bardo allows dogs with a maximum weight of up to 44 lb per pet. There's a fee of USD 20 per accommodation, per night. Service animals are exempt from fees.

How much is parking at Hotel Bardo?

Self-parking is free at this property.

What time is check-in at Hotel Bardo?

Check-in start time: 3:00 PM; check-in end time: 11:00 PM.

What time is check-out at Hotel Bardo?

Checkout is at noon.

Where is Hotel Bardo located?

Located in Tulum City Center, this luxury hotel is within 1 mile (2 km) of Hospital de Tulum and Dos Aguas Park. Temple of Doom and Cenote Calavera are also within 3 miles (5 km).

Hotel Bardo Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 249 out of 298 reviews" "
Rating 8 - Good. 26 out of 298 reviews" "
Rating 6 - Okay. 13 out of 298 reviews" "
Rating 4 - Poor. 4 out of 298 reviews" "
Rating 2 - Terrible. 6 out of 298 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing time in Tulum at an amazing property. The staff was wonderful, and the food was great. I would highly recommend to anybody looking for a peaceful get away.
Stayed 3 nights in Mar 2024

8/10 Good

Cheo

Liked: Cleanliness, staff & service, property conditions & facilities
Great property
Stayed 3 nights in Mar 2024

10/10 Excellent

Larry Heath

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Matt

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jay, Maria, & Julian were all extremely eager to help and make our stay seamless. The resort smelled amazing , can’t even describe until you’ve been there. The villas were clean , food was excellent & there were barely any bugs on the resort. If you want to relax in a tranquil jungle with the nicest staff ever , go to Bardo.
Stayed 3 nights in Mar 2024

10/10 Excellent

Courtney

Liked: Cleanliness, amenities
Amazing

10/10 Excellent

Jonathan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was awesome! Welcome drink on arrival, took our luggage to the room, and staff responded quickly to inquiries. Beautiful and relaxing property.
Stayed 2 nights in Jan 2024

10/10 Excellent

Carl Philippe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

Safia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We came here for my husband's 40th birthday and couldn't be more pleased. The entire staff was so friendly, helpful, and accommodating. Special shout out to Leo who went above and beyond to make sure we were ok. Cannot wait to return!
Stayed 3 nights in Feb 2024

8/10 Good

Nathan, Orlando

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Eight night stay. Amenities and property itself were great. However, the staff were found to be rude. Almost as if guests weren’t welcome. At first, we considered perhaps this was just with us, but we spoke with other guests and found they too were having the same issues.
Stayed 8 nights in Jan 2024

2/10 Terrible

Gina

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible experience with my stay at Bardo Hotel. I was robbed from my villa, $1700 US Dollars. The staff went through my belongings and stole all the cash that I had and left me with $200 USD. The money was hidden in a compartment in my book bag and literally one night to the next, it was all gone. Management came to “look for the money” in my villa and obviously didn’t find anything. They claimed that their workers are reliable and wouldn’t do such thing. This high end hotel is filled with unreliable staff. We spent more than 6 hours to “find a solution” and in the end, I was not paid the $1700 stolen. There is no reason a consumer pays high prices for a stay and can’t feel any type of security. Or even take responsibility for WHAT THEIR EMPLOYEES did. Very terrifying experience, I can whole heartedly say I will never revisit this hotel again. We called local police and they even said it wasn’t their first time visiting BARDO HOTEL about a robbery. They are some thieves. Horrible management. Something needs to be done about this. Expedia can’t support a hotel that steals from their consumers.
Stayed 3 nights in Jan 2024