Conrad Tulum Riviera Maya

Beachfront resort with 7 restaurants and 3 outdoor pools

Choose dates to view prices

Where to?

Dates

November 2025

2

December 2025

3 outdoor pools, pool umbrellas, pool loungers

Conrad Tulum Riviera Maya, near Akumal Beach, offers a luxury family retreat. Enjoy drinks at beach bars or visit the spa for a manicure, pedicure, or massage. Multiple dining venues and attentive staff create memorable experiences at this well-appointed hotel.

Wonderful

Popular amenities

Bar
Gym
Room service

includes taxes & fees

9 Nov - 10 Nov

Room options

Check availability for these dates

Tonight

Nov 2 - Nov 3

Tomorrow

Nov 3 - Nov 4

All rooms

1 bed

2 beds

3+ beds

Showing 16 of 16 rooms

Premium bedding, pillow-top beds, minibar, in-room safe

Partial Ocean View Guestroom with King Bed

Excellent

Highlights

Furnished balcony or patio

Private plunge pool

Air conditioning

Connecting rooms available

Flat-screen TV

Premium bedding

Pillow-top bed

Blackout curtains

47 sq m
1 bedroom
Partial ocean view
Sleeps 2
1 King Bed

Suite, 1 Bedroom, Ocean View (Governors Suite)

Highlights

Furnished balcony or patio

Separate dining area

Separate sitting area

Private plunge pool

Private indoor hot tub

Air conditioning

Connecting rooms available

Dining table

145 sq m
1 bedroom
Ocean view
Sleeps 3
1 King Bed

Tropical View Guestroom with King Bed

Wonderful

Highlights

Furnished balcony or patio

Private plunge pool

Air conditioning

Connecting rooms available

Flat-screen TV

Premium bedding

Pillow-top bed

Blackout curtains

47 sq m
1 bedroom
Resort view
Sleeps 2
1 King Bed

Ocean View Guestroom with King Bed

Exceptional

Highlights

Furnished balcony or patio

Private plunge pool

Air conditioning

Connecting rooms available

Flat-screen TV

Premium bedding

Pillow-top bed

Blackout curtains

47 sq m
1 bedroom
Ocean view
Sleeps 2
1 King Bed

Room, 1 King Bed, Accessible (Roll-in Shower)

Exceptional

Highlights

Furnished balcony or patio

Private plunge pool

Air conditioning

Connecting rooms available

Flat-screen TV

Premium bedding

Pillow-top bed

Blackout curtains

47 sq m
Ocean view
Sleeps 2
1 King Bed

Presidential Suite, 1 Bedroom

Highlights

Furnished balcony or patio

Separate dining area

Separate sitting area

Private plunge pool

Private indoor hot tub

Air conditioning

Connecting rooms available

Fridge

186 sq m
1 bedroom
Ocean view
Sleeps 3
1 King Bed

Partial Ocean View Guestroom w/ 2 Queen Beds

Exceptional

Highlights

Furnished balcony or patio

Private plunge pool

Air conditioning

Connecting rooms available

Flat-screen TV

Premium bedding

Pillow-top bed

Blackout curtains

47 sq m
1 bedroom
Partial ocean view
Sleeps 4
2 Queen Beds

Tropical View Guestroom with 2 Queen Beds

Exceptional

Highlights

Furnished balcony or patio

Private plunge pool

Air conditioning

Connecting rooms available

Flat-screen TV

Premium bedding

Pillow-top bed

Blackout curtains

47 sq m
1 bedroom
Ocean view
Sleeps 4
2 Queen Beds

Ocean View Guestroom with 2 Queen Beds

Excellent

Highlights

Furnished balcony or patio

Private plunge pool

Air conditioning

Connecting rooms available

Flat-screen TV

Premium bedding

Pillow-top bed

Blackout curtains

47 sq m
1 bedroom
Ocean view
Sleeps 4
2 Queen Beds

Suite, 2 Bedrooms

Highlights

Furnished balcony or patio

Private plunge pool

Air conditioning

Connecting rooms available

Flat-screen TV

Premium bedding

Pillow-top bed

Blackout curtains

2 bedrooms
Sleeps 6
1 King Bed and 2 Double Beds

Room, 2 Queen Beds, Ocean View (Ceiba)

Highlights

Furnished balcony or patio

Private plunge pool

Air conditioning

Connecting rooms available

Flat-screen TV

Premium bedding

Pillow-top bed

Blackout curtains

Ocean view
Sleeps 4
2 Queen Beds

Room, 1 King Bed, Ocean View (Ceiba)

Highlights

Furnished balcony or patio

Private plunge pool

Air conditioning

Connecting rooms available

Flat-screen TV

Premium bedding

Pillow-top bed

Blackout curtains

Ocean view
Sleeps 2
1 King Bed

Suite, 1 King Bed, Ocean View (Ceiba)

Highlights

Furnished balcony or patio

Private plunge pool

Air conditioning

Connecting rooms available

Flat-screen TV

Premium bedding

Pillow-top bed

Blackout curtains

1 bedroom
Ocean view
Sleeps 3
1 King Bed

Room, 1 King Bed, Partial Ocean View (Ceiba)

Wonderful

Highlights

Furnished balcony or patio

Private plunge pool

Air conditioning

Connecting rooms available

Flat-screen TV

Premium bedding

Pillow-top bed

Blackout curtains

Partial ocean view
Sleeps 2
1 King Bed

Room, 2 Queen Beds, Partial Ocean View (Ceiba)

Highlights

Furnished balcony or patio

Private plunge pool

Air conditioning

Connecting rooms available

Flat-screen TV

Premium bedding

Pillow-top bed

Blackout curtains

Partial ocean view
Sleeps 4
2 Queen Beds

Suite, 1 King Bed (Ceiba Tropical View)

Highlights

Furnished balcony or patio

Private plunge pool

Air conditioning

Connecting rooms available

Flat-screen TV

Premium bedding

Pillow-top bed

Blackout curtains

1 bedroom
Resort view
Sleeps 3
1 King Bed

About the area

Carretera Cancun Tulum 307, Tulkal Chemuyil, Tulum, QROO, 77774

What's nearby

Dolphinaris Tulum - 10 min walk - 0.9 km
Riviera Maya Golf Club - 19 min walk - 1.7 km
Xcacel Beach - 5 min drive - 4.2 km
Akumal Beach - 7 min drive - 7.1 km
Xel-Há Park - 8 min drive - 7.5 km

Getting around

Cancun, Quintana Roo (CUN-Cancun Intl.) - 75 min drive

Restaurants

‪Bahia Principe Grand Coba - ‬3 min drive
‪Restaurante Yucatan - ‬4 min drive
‪Yum Buffet - ‬5 min drive
‪Katok - ‬6 min drive
‪Restaurant Kukulkan - ‬4 min drive

About this property

Conrad Tulum Riviera Maya

Luxury family-friendly resort near Akumal Beach

3 beach bars, a swim-up bar and a poolside bar are just a few of the amenities provided at Conrad Tulum Riviera Maya. Active travellers can enjoy amenities, such as fitness classes and cycling, at this resort. Indulge in a facial, a body treatment and a body wrap at the on-site spa. At the 7 on-site restaurants, enjoy breakfast, lunch, dinner, light fare and local and international cuisine. Yoga classes are offered at the 24-hour gym; the property also has a terrace, shopping on-site and a coffee shop/cafe. Free WiFi in public areas is available to all guests, along with dry cleaning/laundry services and an outdoor entertainment area.

Additional perks include:

3 outdoor pools along with sunloungers, pool umbrellas and a swim-up bar
Free valet parking
Bike hire, express check-out and express check-in
Supervised childcare (surcharge), a billiards/pool table and a front desk safe
Guest reviews give top marks for the helpful staff

Room features

All 349 rooms offer comforts, such as private plunge pools and premium bedding, as well as thoughtful touches, such as laptop-compatible safes and air conditioning.

More conveniences in all rooms include:

Bathrooms with designer toiletries and hairdryers
65-inch flat-screen TVs with premium channels
Furnished balconies or patios, wardrobes/cupboards and daily housekeeping

Awards and affiliations

Conrad Tulum Riviera Maya is listed in the 2022 Condé Nast Traveller Hot List.

Similar properties

9 restaurants, lunch, dinner served; Asian cuisine

Pool
All-inclusive
Spa
Kids pool

includes taxes & fees

17 Nov - 18 Nov

Property amenities

Internet

Available in some public areas: Free WiFi

Parking and transport

Free uncovered valet parking on site

Food and drink

2 bars/lounges
3 beach bars
7 restaurants
A coffee shop/cafe
A poolside bar
A swim-up bar
Snack bar/deli

Restaurants on site

Autor - Mexican
Kengai - Asian
Maratea - Mediterranean
Ukai - Japanese
Ultramar

Things to do

24-hour gym
3 outdoor pools
Bicycle rentals
Billiards/pool table
Fitness classes
Free children's club
Full-service spa
Shopping
Yoga classes

Family friendly

3 outdoor pools
Babysitting (surcharge)
Free children's club
Private plunge pool
Snack bar/deli
Supervised activities for children (surcharge)

Conveniences

24-hour front desk
ATM
Gift shop/newsstand
Luggage storage
Safe at front desk

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Porter/bellhop
Tour and ticket assistance
Wedding services

Business services

2 meeting rooms
Computer station
Conference centre (50,000 square foot of space)

Outdoors

Beach towels
Beach umbrellas
On a private beach
On the bay
Outdoor entertainment area
Outdoor furniture
Pool loungers
Pool umbrellas
Terrace

Full-service spa

13 treatment rooms
Body wraps
Couples treatment rooms
Deep-tissue massages
Facials
Hot tub
Manicures/pedicures
Outdoor treatment areas
Sauna
Spa open daily
Steam room

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Braille/raised signage
Handrails in stairways (89 centimetre high)
Lever door handles
Lift (110 centimetre wide door)
Low-height electrical sockets in bathroom
Phone accessibility kit
Stair-free path to entrance
Visual fire alarm
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible public bathroom
Wheelchair-accessible spa
Wheelchairs on site

More

11 buildings
3 floors
Ballroom
Banquet hall
Built in 2021
Reception hall
Smoke-free property

Room amenities

Bedroom

Blackout drapes
Pillowtop mattress
Premium bedding

Bathroom

Designer toiletries
Hair dryer
Private bathroom
Shampoo
Soap
Toilet paper
Towels provided

Entertainment

65-inch flat-screen TV with premium satellite channels
MP3 dock
Pay films
Private plunge pool

Food and drink

Espresso maker
Free bottled water
Limited room service
Minibar
Restaurant dining guides

More

Access via exterior corridors
Air conditioning
Connecting rooms available
Free local calls
Laptop-compatible safe
Mobile key entry
Phone

Policies

Check-in

Check-in time starts at 3:00 PM

Contactless check-in and check-out are available

Express check-in available

Minimum check-in age - 18

Check-out

Check-out before noon

Contactless check-out

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Children can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available.

Cots (infant beds) are not available

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Does Conrad Tulum Riviera Maya have a pool?

Yes, this property has 3 outdoor pools.

How much does it cost to stay at Conrad Tulum Riviera Maya?

As of 2 Nov 2025, prices found for a 1-night stay for 2 adults at Conrad Tulum Riviera Maya on 9 Nov 2025 start from €392.16, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Conrad Tulum Riviera Maya pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Conrad Tulum Riviera Maya?

Valet parking is free at this property.

What time is check-in at Conrad Tulum Riviera Maya?

Check-in begins at 3:00 PM.

What time is check-out at Conrad Tulum Riviera Maya?

Checkout is at noon.

Where is Conrad Tulum Riviera Maya located?

Nestled on the beach, this Tulum resort is within 1 mi (2 km) of Riviera Maya Golf Club and Aktun Chen. Xcacel Beach and Xcacelito Beach are also within 3 miles (5 km).

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Conrad Tulum Riviera Maya Reviews

9.2

Wonderful

9.6

Cleanliness

9.4

Amenities

9.4

Staff & service

9.4

Eco-friendliness

9.6

Property conditions & facilities

10/10 Excellent

Patrick

20 Oct 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great property and polite helpful staff. Very enjoyable and relaxing resort

Stayed 5 nights in Oct 2025

10/10 Excellent

Corie

12 Aug 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great staff -- courteous, kind and attentive; very thoughtful with extra touches like birthday celebrations, towels, drinks and sunblock; shoutout to Andres and also the staff at Kengai and Arborlea for exceptional service.

Stayed 3 nights in Aug 2025

10/10 Excellent

Jossie

1 Apr 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Everything was great, staff were super nice and helpful. Food is good everything was super clean best resort I have stayed at.

Stayed 3 nights in Mar 2025

10/10 Excellent

Varun

24 Mar 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Amazing property

Stayed 5 nights in Mar 2025

10/10 Excellent

Angela

23 Jul 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellent property and wonderful staff!

Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

18 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Can't wait to come back

It was perfect - and the staff was warm and wonderful

Stayed 3 nights in Dec 2024

10/10 Excellent

Jordan

13 Jul 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Amazing property and very attentive staff

Stayed 3 nights in Jul 2024

10/10 Excellent

Michael

4 Jan 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Five-star luxury, excellent staff and service, all you need is on site

Stayed 4 nights in Sep 2024

10/10 Excellent

Taylor

17 Oct 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Amazing food, service and hospitality

Stayed 4 nights in Oct 2022

10/10 Excellent

Alex

13 Apr 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great

Stayed 2 nights in Apr 2025

8/10 Good

Joseph

16 Mar 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Beautiful, location - good food and service. broken hot tubs and slow towel service.

Stayed 4 nights in Mar 2025

10/10 Excellent

Luz

18 Oct 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This place is great, the service and the food especially ,we will definitely come back

Stayed 6 nights in Oct 2023

10/10 Excellent

María José

9 Aug 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

My family and I stayed there for a few days and it was great. The staff was super helpful and friendly. The hotel was amazing!

Stayed 5 nights in Aug 2022

10/10 Excellent

Jermaine

14 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities

I like everything about this porperty

Stayed 3 nights in Jan 2025

10/10 Excellent

Albert

14 Nov 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Loved the place, way better than we expected, the design of the hotel and restaurants are world class, the staff is extremely friendly and helpful, we will definitely come back.

Stayed 7 nights in Nov 2022

10/10 Excellent

Ryan

14 Jun 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

This was a couples trip and it was great. Peaceful and relaxing. Great pool and drinks. Rooms were super clean and nice.

Stayed 1 night in Jun 2023

10/10 Excellent

Norlan

15 Oct 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Beautiful loved it

Stayed 4 nights in Jul 2024

10/10 Excellent

Dangill

23 Oct 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This place is amazing. I could stay here forever. Sofia at the front desk made our stay comfortable and memorable. She truly made out vacation awesome

Stayed 4 nights in Oct 2023

10/10 Excellent

Fabio

28 Nov 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I loved everything about this property. Would definitely visit again. Everything from the room to the restaurants. The service was amazing as well.

10/10 Excellent

Jorge

10 Sept 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Beautiful property , amazing staff, but food and drinks are really expensive

Stayed 4 nights in Aug 2023

8/10 Good

Aria

21 Mar 2025

Liked: Cleanliness, staff & service, amenities

The architecture was amazing. The restaurants and food offerings were good (reservations were hard to come by when they were empty). Beautiful pools and beachfront. Staff was cordial and polite. Prices for items on menus vs. charges varied, issues with the toilet and sink in the room required fixing. It seemed like a new property trying to get their bearings. But for the location, food and atmosphere, I'd go back in a heartbeat.

Stayed 4 nights in Mar 2025

10/10 Excellent

Ahmard

23 Jan 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Beautiful property! Excellent Staff. Overall wonderful experience!

Stayed 5 nights in Jan 2023

10/10 Excellent

Jinéy

24 May 2023

Liked: Cleanliness, staff & service, property conditions & facilities

An amazing new property! Very clean, beautiful landscaping and design. Every restaurant we ate at was incredible. The staff and service was top notch. Seriously can’t find any fault and highly recommend staying here.

Stayed 5 nights in May 2023