2 Star Hotels in Serra da Estrela Nature Park, Portugal

"The owners mother was half an hour late to let us into the property meaning we were standing in 40 degree heat waiting for her, no apology once she arrived! The property was clean and tidy and the rooms were a good size. The rooms had air conditioning but it failed to cool all of the bedroom and it was very noisy meaning that it was impossible to keep on all night. The bed was rock hard, no give at all, it was like sleeping on a board meaning we had a very uncomfortable night. The kitchen was...

"This is actually a student residence, not a hotel. Therefore don’t expect hotel services."

"Everything was good; one staff member was less than friendly."