4 Star Hotels in Southeast Ruegen Biosphere Reserve, Mecklenburg-West Pomerania

"Problem solving = zero. Asked for beach towels got the reply that the hotel was not on the beach so no towels, no info that you need to reserve parking, no info for the first night that you need reservation for eating, asked for a fan - we don't have and no aircond either.... was the answer. Finally, when checking in they asked for more money with the excuse that I not stayed with the chain earlier. I have not recived the final bill yet due to the fact that the system was down when checking out...

"Bra hotell, tysk ordning och reda och många blanketter."

"Leider beim ankommen die Rezeption ( 16:30 Uhr) nicht besetzt. Es war nicht sofort erkennbar, dass das gegenüberliegende auf der anderen Straßenseite sich befindende Hotel dazu aufgesucht werden muss. Obwohl Fotos von einem Pool hier gezeigt werden, gehört dieser nicht dazu. Man muss in das Hotel auf der anderen Straßenseite. Familien müssen in ein laut Aushang 80 m entferntes Hotel ausweichen für Poolnutzung. So stelle ich mir Wellness nicht vor. Das Appartement war großzügig. Ein kleiner...

"This is a gem at the high coast. The owner and her team take great care of every guest providing a grand hotel experience from long gone times. Everything has been exceptional, from the spa with view of the baltic sea to the food at the restaurant for breakfast and dinner. There is a public elevator that takes you down to the beach."

"Gorgeous room with a balcony incl a great view. Perfect location. Good breakfast. I enjoyed the stay to say the least (but a coffee machine would make the room extra perfect…!)"

"We came late and were hungry. All restaurants were closing but the service minded receptionist helped us get take out from a nice Italian restaurant. We only stayed one night and left early, but I would definitely stay again. "