5 Star Hotels in Batticaloa, Eastern Province

"The room was absolutely amazing, however being an expat of the country felt the staff were more attentive to the caucasian. And being the only patrons of the hotel that were non causcasian. "

"Friendly staff, attentive to room service needs. Shakila at breakfast was very good. She went out of the way to service us. There were 2 male receptionist staff also were great! Forgot their names. Expedia had listed standard room as ocean view, but the property didn’t acknowledge as ocean view for standard room. We got the room we wanted after explaining it, they were accommodating. Will go back again. "

"Loved the stay! They have upgraded us without an additional fee. All the staff are friendly and helpful. They clean the room twice a day (replenish and tidying). Very helpful when I lost my phone. Highly recommended "

"Warm, friendly staff - this hotel had a beautifully designed main building where we enjoyed al fresco eating from the varied and superbly cooked/arranged buffet. After dinner we enjoyed the ping pong and pool table which helped entertain our family. The swimming pool was sublime. The gardens, pathways and trees leading down to the beach were well kept and helped support a relaxing atmosphere. The bedrooms had everything we needed as well as incredibly comfortable beds - quiet, with the added bonus of a balcony. We loved our family holiday! The only thing we thought needed improving was the bar. It was not a relaxing place to sit and had uncomfortable chairs. If there had been a place to chill out comfortably with ambient music where we could purchase drinks and icecream - that would have been ideal. Hopefully, this could be incorporated into the rebuild of the beach bar. "

"Property is beautiful and staff is amazing. Issue is our AC in the room broke down during the night and It didn’t come til next day 10am and it was 34 Celsius or 94 Fahrenheit . "