Flawless guest service is the hallmark of every 5-star hotel in Geladi. From the instant you arrive, staff cater to your every need, whether recommending activities and tours or providing a turn-down service. Additionally, hotels have to offer upscale amenities to be entitled to a 5-star rating. These can include luxury bath products, a wellness centre, pools, gourmet kitchens and knowledgeable concierge.