Outstanding guest service is at the heart of every 5-star hotel in Kozelsk. From the minute you step through the door, staff are at your beck and call, whether recommending activities or providing in-room massage treatments. Also, hotels have to feature top-rate amenities to meet the standard for a 5-star rating. These can include luxury bathrooms, spas or saunas, swimming pools, fine dining kitchens and knowledgeable concierge.