Exceptional guest service is the defining feature of every 5-star hotel in Mandalgovi. From the moment you arrive, staff cater to your every whim, whether offering luggage assistance and storage or providing in-room massages. Plus, hotels must feature top-rate amenities to be eligible for a 5-star rating. These can include luxury bathrobes, a wellness centre, pools, gastronomic restaurants and knowledgeable concierge.