Flawless guest service is the defining feature of every 5-star hotel in Mardan. From the minute you arrive, staff attend to your every whim, whether arranging valet parking or providing a nightly turn-down service. Also, hotels must feature top-rate conveniences to be entitled to a 5-star rating. These can include luxury bathrobes, a wellness centre, swimming pools, gastronomic restaurants and knowledgeable concierge.