Flawless guest service chatacterises every 5-star hotel in Ocotal. From the minute you step through the door, staff attend to your every whim, whether arranging valet parking or providing in-room beauty treatments. On top of that, hotels have to feature upscale conveniences to be eligible for a 5-star rating. These can include luxury baths, an on-site spa, pools, gastronomic kitchens and knowledgeable concierge.