In Orocue, a hotel is required to offer a certain amount of upscale amenities to earn a 5-star rating. These can include saunas and spas, on-site gyms, gourmet restaurants, luxury bathroom products, premium bedding and more. What also sets 5-star hotels apart is their extraordinary service. You can expect things like in-room massages, nightly turn-down services and concierge services. Some may even offer thoughtful touches like a welcome gift.