In Osmond, a hotel must provide a certain amount of high-end amenities to be designated 5 stars. These can include gourmet restaurants, on-site gyms, saunas and spas, premium bedding, complimentary luxury toiletries and more. What also sets 5-star hotels apart is their guest-focused standard of service. You'll enjoy things like concierge services, nightly turn-down services and in-room massage. Some may even offer special touches like a welcome gift.