Exceptional guest service is the foundation of every 5-star hotel in Rennell Island. From the moment you arrive, staff cater to your every need, whether recommending activities or providing in-room massages. In addition, hotels must feature upscale amenities to be considered for a 5-star rating. These can include luxury bath products, spas or saunas, swimming pools, gastronomic kitchens and knowledgeable concierge.