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Reviews of Fairfield Inn & Suites by Marriott Aberdeen

2.5 out of 5
Fairfield Inn & Suites by Marriott Aberdeen
907 BARNETT LANE, Aberdeen, MD

Reviews

9.2

Wonderful

Rating 10 - Excellent. 138 out of 195 reviews" "
Rating 8 - Good. 38 out of 195 reviews" "
Rating 6 - Okay. 10 out of 195 reviews" "
Rating 4 - Poor. 6 out of 195 reviews" "
Rating 2 - Terrible. 3 out of 195 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

8.6/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Inge

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from John S. on 11 May 2024
I am glad that you enjoyed your experience with us at the Fairfield Inn & Suites Aberdeen. Thank you for taking time come complete the survey. Come see us again soon!

10/10 Excellent

WILBERT

Stayed 1 night in Mar 2024
Response from John S. on 11 May 2024
I am glad that you enjoyed your experience with us at the Fairfield Inn & Suites Aberdeen. Thank you for taking time come complete the survey. Come see us again soon!

10/10 Excellent

Mary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick easy check in. Friendly reception
Stayed 1 night in Mar 2024

10/10 Excellent

Robert

Liked: Property conditions & facilities
Exceptionally, clean. Great breakfast, very clean rooms. Over all excellent.
Stayed 1 night in Feb 2024

10/10 Excellent

Rosalie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Tonia

Liked: Cleanliness, staff & service, property conditions & facilities
Great deal for a clean, pleasant experience. The breakfast offered was notable and offered an array of options.
Stayed 1 night in Feb 2024

2/10 Terrible

Bessie

Stayed 2 nights in Feb 2024
Response from John S. on 11 May 2024
Thank you for taking time to complete the survey about your experience at the Fairfield Inn & Suites Aberdeen. It would appear that we have fallen short of your expectations, I offer you my sincerest apologies and hope that you choose to stay with us again and give us the opportunity to meet your expectations the next time your travels bring you to Aberdeen.

10/10 Excellent

Colleen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved everything but the closet in the room, every time someone walked by it, it squeeked and was annoying if someone was sleeping. We told the agent when we checked out so that they can fix the noise. Other than that it was great.
Stayed 2 nights in Feb 2024

10/10 Excellent

Amanda

Stayed 1 night in Feb 2024

10/10 Excellent

Mireille

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast could be improved, although it is similar to other places with free breakfast I've seen.
Stayed 4 nights in Jan 2024

10/10 Excellent

Faith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was super nice and so helpful and always ready to help with any problem!!
Stayed 2 nights in Jan 2024

10/10 Excellent

Jacqueline

Travelled with family
Stayed 1 night in Jan 2024

10/10 Excellent

Mary, Keene

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a very nice facility. The room was comfortable. Easy access for parking and a few places to eat.
Stayed 1 night in Jan 2024

10/10 Excellent

Yannick

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vraiment belle hôtel 10 sur 10
Stayed 1 night in Jan 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Fairly good except couldn’t get WisFi to work, no restaurant onsite and hot breakfast was served cold with no microwave
Stayed 1 night in Jan 2024

10/10 Excellent

Bessie

Stayed 4 nights in Dec 2023

10/10 Excellent

Leandra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay
Nice clean rooms, comfy beds, good breakfast, friendly staff, indoor pool, good shampoo/conditioner as well :)
Stayed 1 night in Dec 2023

8/10 Good

Brooke

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Omar

Stayed 3 nights in Dec 2023

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel
Stayed 1 night in Dec 2023

10/10 Excellent

Ed

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Highly recommended
Stayed 1 night in Oct 2023

8/10 Good

Kara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Staff
Adorable, clean, comfortable for the price. The staff was beyond friendly, accommodating and flexible. Check In was a breeze, parking is easy and safe, rooms were lovely for this price and I loved the QR code to tip the housekeeping staff. Breakfast was robust for this price point and did I mention clean? Would stay again.
Stayed 2 nights in Dec 2023

8/10 Good

Troy

Business traveller, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Facility was clean,good breakfast
Stayed 1 night in Dec 2023

8/10 Good

Yadi

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Bath tub didn't drain good.
Stayed 3 nights in Nov 2023

8/10 Good

Meghan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay for Gymnastics meet.
The only draw back was the pool was not heated in the winter time and the hallways were freezing once you got out of pool. The hotel itself was clean and breakfast was wonderful.
Stayed 1 night in Nov 2023

6/10 Okay

Michael

Stayed 2 nights in Nov 2023

10/10 Excellent

Celeste

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Travis

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay!
Stayed 4 nights in Nov 2023

2/10 Terrible

logan

Business traveller, Travelled with group
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, amenities
The initial booking my charge was 3200$ through expedia and when I showed up to the hotel they told me my total for the whole stay was only 1370… i confirmed 4 times before signing for it and putting my card in.. the initial hold was 1370$ then they randomly started charging my card 350 here 1590 there ect. When their online site states in their procedure they do 1 initial hold for the full stay and only release it (up to 5 days after you leave) so basically this fairfield property scams and doesnt follow their own procedure via marriot. When i called to talk about it the sales manager said “this is redundant im not going to talk to you about it” then randomly ran my card for another 900$ without my permission. Bunch of scammers
Stayed 19 nights in Oct 2023

10/10 Excellent

Diane

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Enjoyed the breakfast, nice. Clean, very nice rooms. Will stay again.
Stayed 1 night in Oct 2023
Response from Angel Perry, General Manager on 15 Oct 2023
Diane, I am so pleased to hear you enjoyed your stay with your us. I hope you consider us for future trips to Aberdeen.

10/10 Excellent

Reeve M

Stayed 1 night in Sep 2023

10/10 Excellent

Josh

Stayed 17 nights in Sep 2023

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy stay
Very relaxed stay! The room was very clean. We did have some screaming kids very briefly (under 15min). You could occasionally hear people out on the patio, as well as some shutting doors. Very good stay however! No serious complaints. :o)
Stayed 2 nights in Sep 2023
Response from Angel Perry, General Manager on 15 Oct 2023
Jeffrey, thank you for taking the time to review our property. We look forward to seeing you on your next trip to Aberdeen.

8/10 Good

christopher

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice room for the price paid. Included breakfast had many options. This hotel has glass doors on the shower instead of a nasty curtain. That is a big reason why we stay there.
Stayed 1 night in Sep 2023
Response from Angel Perry, General Manager on 15 Oct 2023
Christopher, Thank you for taking the time to share your experience with us. We agree, clean glass showers are the way to go!

10/10 Excellent

Janice

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Happy stay
Loved the whole experience the pillows marked soft and firm was the top excitement. Hard to find a great pillow when away and you had voices and markwd
Stayed 1 night in Aug 2023

10/10 Excellent

Michele

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recently nicely renovated, very clean and super comfy bed.
Stayed 1 night in Aug 2023
Response from Angel Perry, General Manager on 15 Oct 2023
Michele, we are so pleased to hear you enjoyed your time away from home with us. Thank you for taking the time to review your stay.

10/10 Excellent

Mark

Liked: Cleanliness, staff & service
I didn’t originally book this hotel, but wish I did! I had such a horrible experience at an IHG hotel that I left and went to the Fairfield. This place was perfect. Clean, spacious, friendly staff, and just an overall nice layout with nice decor. I would visit again if ever in the area and would highly suggest this over ANY OTHER HOTEL IN THE AREA.
Stayed 1 night in Jul 2023
Response from Angel Perry- General Manager on 14 Aug 2023
Mark, thank you for the excellent review. We are grateful to earn your loyalty!

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, convenient to shopping and restaurants.
Stayed 1 night in Jul 2023

6/10 Okay

Cheryl

Stayed 1 night in Jul 2023

10/10 Excellent

David

Stayed 1 night in Jul 2023

10/10 Excellent

Robyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just one Issue
Hotel was spacious and clean. We didn’t have any hot water in our room which made showering difficult. Water was lukewarm at best. We did reach out to the front desk who said they would have maintenance check the water heaters but hot water was not restored before we needed to check out. The hotel was not busy at all so I was surprised at the lack of hot water.
Stayed 1 night in Jul 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Can improve a lot more
Overall ok in spite it being newly constructed hotel chain. They should have at least kept free water bottles in the room, and the management just have a high sales pitch, It’s a critique to be taken constructively as we feel there is much more chances of improvement
Stayed 1 night in Jul 2023

10/10 Excellent

john

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Fairfield nvr disappointes
Stayed 1 night in Jul 2023

10/10 Excellent

STEDMAN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

4/10 Poor

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Beds were way too firm!
Stayed 3 nights in Jun 2023

2/10 Terrible

Eric

Stayed 1 night in Jun 2023

8/10 Good

Debra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

6/10 Okay

Brian

Stayed 1 night in May 2023

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2023