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Reviews of Motel 6 Abilene, TX

2 out of 5
Motel 6 Abilene, TX
4951 West Stamford St, Abilene, TX

Reviews

5.8
Rating 10 - Excellent. 141 out of 919 reviews" "
Rating 8 - Good. 202 out of 919 reviews" "
Rating 6 - Okay. 196 out of 919 reviews" "
Rating 4 - Poor. 155 out of 919 reviews" "
Rating 2 - Terrible. 225 out of 919 reviews" "

6.0/10

Cleanliness

6.8/10

Staff & service

4.8/10

Amenities

5.8/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

8/10 Good

James

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Issolated , had to driive miles to resturants,etc. But quiet area.
Stayed 1 night in May 2024

4/10 Poor

gay

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
A lot of bugs including roaches, bed mattresses were old and saggy, shower would give cold water and then hot but never warm. Trash from previous tenant left under bed. Advertised swimming pool, but it was empty. One Ice machine located in front office. Rooms were very quiet
Stayed 2 nights in May 2024
Response from Brand Experience Team on 21 May 2024
Hi Traveler,We are disappointed to learn that we fell short of your expectations. We take reports of pest control very seriously. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience.Maz K.#Team6

2/10 Terrible

Ryandi, Denver

Travelled with family, Travelled with pets
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was dirty, covered by the smell of something highly perfumed, but the floors were sticky, and there were bugs! Requested a late check out, but got locked out of our room at check out time, so the late check out was not honored. The cleaning staff were literally standing at the door rushing us out as we grabbed our things. Just awful.
Stayed 1 night in May 2024
Response from Brand Experience Team on 21 May 2024
Hi Ryandi,We are disappointed to learn that we fell short of your expectations. We take reports of pest control very seriously. On our behalf, we would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience.Maz K.#Team6

2/10 Terrible

Matthew

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed was supposed to be Queen but it was a full size so too small. There was no pool, just a dirty hole in the ground. The people next to us live in the motel and have a large dog and a small dog that barked the whole two days we were there (day and night ). The AC didn’t work and the toilet was broken. When we took these issues to the front desk, the man said “ you paid for these problems, next time spend more money for better experience “. I was blown away and floored. Horrible Horrible Horrible
Stayed 1 night in May 2024
Response from Brand Experience Team on 21 May 2024
Hi Matthew,Thank you for providing feedback. Your experience is important to us, and we appreciate you bringing your concerns to our attention. It sounds like your stay might not have been as comfortable as you anticipated. We apologize for any inconvenience and we hope we have opportunity to improve your experience with us. Maz K.#Team6

8/10 Good

Judith Kathleen, Cloudcroft

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Good to sleep. Clean inside
Stayed 1 night in Apr 2024
Response from Nancy Y. on 15 May 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

10/10 Excellent

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it
Stayed 1 night in May 2024
Response from Nancy Y. on 15 May 2024
Thank you for the perfect rating!!Nancy Y.#Team6

10/10 Excellent

Rocky

Very clean rooms
Stayed 3 nights in Apr 2024
Response from Brand Experience Team on 7 May 2024
Hi Rocky,Thank you for the excellent rating!! Maz K.#Team6

6/10 Okay

Robert, Abilene

Stayed 1 night in Apr 2024

8/10 Good

Katherine

Liked: Staff & service
Stayed 3 nights in Mar 2024
Response from Brand Experience Team on 19 Apr 2024
Hi Katherine, Thanks for your review, we really appreciate the support.Natalie #Team6

8/10 Good

Santos

Liked: Cleanliness, amenities, property conditions & facilities
😁
Stayed 2 nights in Mar 2024
Response from Nancy Y. on 17 Apr 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

10/10 Excellent

Dustin, Annandale

Stayed 1 night in Apr 2024

8/10 Good

Ronny

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 12 Apr 2024
Hi Ronny,Thank you for positively rating your stay!Lilith#Team6

2/10 Terrible

Tanya

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
The front desk man was friendly but said our room numbers out loud & I’m just glad my brother was with me since that is not a safe thing to do. Also the showers were disgusting! We had to buy cleaning products to disinfect it.
Stayed 2 nights in Mar 2024
Response from Brand Experience Team on 3 Apr 2024
Hi Tanya, Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves.It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention.Natalie#Team6

2/10 Terrible

Victor M

Travelled with partner
Did not like property. Wreaked horribly like smoke. Demanded refund, received it and left. Do not recommend this place!!!
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 3 Apr 2024
Hi Victor, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Natalie #Team6

10/10 Excellent

Timothy

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 4 Apr 2024
Hi Timothy,Thank you for the perfect rating!Natalie #Team6

10/10 Excellent

Ronny

Liked: Cleanliness, staff & service, property conditions & facilities
I liked it was on the edge of town no congestion
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 26 Mar 2024
Hi Ronny,Five stars?! Thanks for your review, we really appreciate the support. We hope to see you again real soon.Maz K.#Team6

6/10 Okay

Richard

Stayed 1 night in Feb 2024
Response from Brand Experience Team on 23 Feb 2024
Hi Richard,Thank you for positively rating your stay!Natalie#Team6

10/10 Excellent

christina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great people that work here. I haven't had a bad experience.
Stayed 3 nights in Feb 2024
Response from Brand Experience Team on 22 Feb 2024
Hi Traveler, We are glad you had a great experience and appreciate your feedback! We look forward to providing your future lodging needs. Maz K.#Team6

10/10 Excellent

Caleb

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024
Response from Brand Experience Team on 23 Feb 2024
Hi Caleb,Thank you for the perfect rating!Natalie#Team6

4/10 Poor

Thomas

Travelled with group
Disliked: Amenities
Great pricing, decently clean. Though it's an older style motel with the connecting doors inside and the rooms are very small so you can actually hear neighbors television. They cramb everyone up front next to each other rather than spreading you out around the building. If you're looking for a nice quiet relaxing night with privacy this is not the place.
Stayed 1 night in Feb 2024
Response from Brand Experience Team on 14 Feb 2024
Hi Thomas,Thanks for taking the time to share your review! We pride ourselves on providing a comfortable night's rest, so we’re always disappointed to hear when that doesn’t happen. Even though we fell short of your expectations this time, we’re committed to doing better next time, and apologize for any inconvenience. Lilith#Team6

10/10 Excellent

caesar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

6/10 Okay

Donna

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very rundown, no lighting or security. Did not feel safe
Stayed 1 night in Nov 2023
Response from Brand Experience Team on 5 Dec 2023
Hi DonnaThanks for your feedback! Providing a top-notch guest experience is always our goal, and we’re committed to improving. We hope to see you back soon!Lilith#Team6

6/10 Okay

kathy, Modesto

Travelled with partner
Disliked: Cleanliness
Room very dirty. Had to wash feet after walking barefooted. Feet were black. Just a place to rest your head and shower.
Stayed 1 night in Nov 2023
Response from Brand Experience Team on 21 Nov 2023
Hi Traveler, Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention. We hope for the opportunity to improve your experience with us. Please visit again. Maz K.#Team6

6/10 Okay

Gregory

Stayed 2 nights in Nov 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay for the price.
We stayed for 7 days in October. The staff is wonderful and friendly. We just needed a nice clean place to stay with no problems so we could go about our family business in Abilene. Thank you Motel 6 Abilene..
Stayed 2 nights in Oct 2023
Response from Nancy Y. on 8 Nov 2023
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Got room upstairs. Walkway cracked when we walked on it.
Stayed 1 night in Oct 2023
Response from Brand Experience Team on 26 Oct 2023
Hi Traveler, On behalf of Motel 6, we would like to apologize for the inconvenience you may have experienced. We are committed to guest satisfaction and appreciate you taking time to review your experience. Thank you for bringing this to our attention. Kaur J. #team6

2/10 Terrible

Elvin

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023

10/10 Excellent

shelly

Liked: Cleanliness, staff & service, property conditions & facilities
Front Desk very friendly, very helpful ..
Stayed 1 night in Oct 2023
Response from Nancy Y. on 18 Oct 2023
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

8/10 Good

Mark

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Oct 2023

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

6/10 Okay

Michael

The room had lots of dead bugs in it.
Stayed 1 night in Sep 2023

10/10 Excellent

Steve

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel room is clean and everything is working. Price is very good for this facility.
Stayed 1 night in Sep 2023

2/10 Terrible

Kristine

Business traveller, Travelled with pets
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is by far the worst motel 6 I’ve ever stayed at. It is run down, there were so many cockroaches that I was afraid to turn off the lights and I slept with them on. There was a strange order in the room. It was disgusting. I also didn’t feel safe and the dead bolt didn’t work in my room. I couldn’t get out of there quick enough.
Stayed 1 night in Sep 2023
Response from Brand Experience Team on 3 Oct 2023
Hi Kristine, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Kaur J. #team6

4/10 Poor

Blatiney

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

4/10 Poor

Beth

Business traveller, Travelled with pets
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Check in was quick and easy - only clean area appeared to be the sheets thankfully
Stayed 1 night in Aug 2023
Response from Brand Experience Team on 20 Sept 2023
Hi Beth,Thank you for providing feedback. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

6/10 Okay

Sandra

Stayed 2 nights in Sep 2023

10/10 Excellent

Carlos H

Stayed 1 night in Aug 2023

2/10 Terrible

Sandra

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I didn’t even stay there pick the wrong motel room when traveling and still got charged for a no-show $63.24 when I called and I spoke to Nick and told him I needed to cancel. He told me I need to take it to Expedia, which I did and still nothing I’m still out $63.24 for not staying
Stayed 3 nights in Aug 2023
Response from Brand Experience Team on 24 Aug 2023
Hi Sandra,We would like to discuss your experience with you further and ask that you reach out to our Guest Relations Team by using the Contact Us feature on our website to connect with us.Maz K.#Team6

2/10 Terrible

Angela

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Pubic hair on toilet seat, smelly and dusty room.
Stayed 1 night in Aug 2023
Response from Nancy Y. on 18 Aug 2023
After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Nancy Y.#Team6

6/10 Okay

Joe

Stayed 1 night in Jul 2023

8/10 Good

Melanie

Stayed 1 night in Jul 2023

4/10 Poor

Mike

Disliked: Staff & service, property conditions & facilities
The staff could not care less about guests. The shower was stained and dirty and had adhesive patches where something had once been hanging on the shower wall. The floor of the shower was stained and dirty. The towels were thin and rough. Avoid this place.
Stayed 1 night in Jul 2023
Response from Brand Experience Team on 27 Jul 2023
Hi Mike,We're thankful you had a wonderful experience during your recent stay with us, and we appreciate your feedback! We are committed to providing exceptional service to all our guests, and we are glad we met your expectations. We hope to have the opportunity to serve you again in the future for all your lodging needs. Thank you for choosing us!Lilith#Team6

8/10 Good

Marlena

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
very quiet
Stayed 4 nights in Jul 2023
Response from Brand Experience Team on 27 Jul 2023
Hi Marlena,Thank you for positively rating your stay!!Lilith#Team6

4/10 Poor

Drue, Corona

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
My got bit by a bug. The frendly woman at the desk gave us another room and it had bigs too
Stayed 1 night in Jul 2023
Response from Brand Experience Team on 27 Jul 2023
Hi Drue,Thanks for your feedback! Providing a top-notch guest experience is always our goal, and we’re committed to improving. We hope to see you back soon!Lilith#Team6

8/10 Good

Judith

R
Stayed 1 night in Jul 2023
Response from Brand Experience Team on 27 Jul 2023
Hi Judith,Thank you for positively rating your stay!!Lilith#Team6

2/10 Terrible

Angela

Travelled with pets
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The first room they put me in was infested with bugs all over the room, the sink, the bed, and the bathroom. I complained and they put me in a second room which had stained sheets stained blankets and burn holes and on the covers. I ended up using my own blankets and pillows out of my vehicle
Stayed 1 night in Jul 2023
Response from Brand Experience Team on 27 Jul 2023
Hi Angela,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Lilith#Team6

2/10 Terrible

Tracy

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

2/10 Terrible

Connor

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jul 2023

2/10 Terrible

Hal

Disliked: Cleanliness, staff & service, property conditions & facilities
No way if you're a clean person
The 2nd dirtiest room I've ever stayed in. Flies, gnats, hairs, sticky floor, dirty microwave, used soap by sink, noisy neighbors, poor TV reception, sticky light switches which is a new one for me. I used wet wash cloth to clean the entire floor twice. First used my foot bc there was no clean place to get on hands and knees. Second cleaning was on hands and knees to get it spotless. I don't expect perfectly clean rooms especially at motel 6 but this was filthy. The cleaner had actually left a card w her name on it. How could you take responsibility for that dirty room. Bed wasn't bad at all. No pride in their work.
Stayed 1 night in Jul 2023
Response from Brand Experience Team on 19 Jul 2023
Hi Hal,We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback.Lilith#Team6