Abu Galoum

Had an amazing stay! Great hospitality. We had an early flight in, arrived to the hotel by 9am. Our room was not ready but we were given writbands to start enjoying all the amenities. Same thing upon check out. Our flight was not until 6pm but they allowed us to stay on the resort until we headed to the airport, just had to give up our room at noon. There are showers in the pool/ spa area that we used.

Excellent customer service

Right in the centre of Naama Bay Where all the shopping is. Next door to Buddha Bar. Very large resort. We had Seaview room on 5th floor. Room was large and clean. Downside to room was the shower could be better and need more cupboards as the room was wasted with dead space. And need a tall mirror. Food area was hectic at busy times. Food' was OK. Found it repetitive. Had a massage and Hammann. The place could do with a upgrade. Not very appealing. Still was worth the price. Last there was very nice. Gym was tiny. Not worth it. Had pedicure and facial. Need it to be better. Not worth it. Pool area very nice. Grounds and staff very good. Late checkout needs to improve by letting customers know earlier by helping Not being stressed on the day they have to leave by only offering on the morning they are leaving if they can have it. Overall I would stay here again but certain things improving.