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Reviews of SV Chrome

3.5 out of 5
SV Chrome
No. 101A Ebitu Ukiwe Street, Jabi, Abuja

Reviews

8.4

Very good

Rating 10 - Excellent. 23 out of 41 reviews" "
Rating 8 - Good. 9 out of 41 reviews" "
Rating 6 - Okay. 4 out of 41 reviews" "
Rating 4 - Poor. 1 out of 41 reviews" "
Rating 2 - Terrible. 4 out of 41 reviews" "

9.0/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff and clean property
Stayed 1 night in Apr 2024
Response from GENERAL MANAGER on 15 Apr 2024
Dear Jonathan,It is nice to hear you enjoyed your stay with us, appreciate the kind rating and we hope to you again, thank you.

6/10 Okay

oluchi, ny

Stayed 2 nights in Feb 2024
Response from SV CHROME on 29 Feb 2024
We appreciate your rating, have a pleasant weekend ahead.

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from GENERAL MANAGER on 29 Feb 2024
Dear Christian,Thank you so much and it is nice to know you enjoyed your stay.

10/10 Excellent

Ashley Anne

Liked: Cleanliness, staff & service, property conditions & facilities
As an American in Nigeria, the staff at this property were the most kind and helpful I found. They went out of their way to make me feel safe & welcome. The GM Elizabeth was so helpful when I encountered an issue. I will be forever grateful to her and her staff!
Stayed 10 nights in Nov 2023
Response from SV CHROME HOTEL on 1 Dec 2023
Dear Ashley,We were happy to host you and appreciate your kind review. Journey mercies back home and SEASONS GREETINGS to you and your family.

10/10 Excellent

Chinedu

Stayed 2 nights in Jul 2023
Response from GENERAL MANAGER on 15 Jul 2023
We appreciate your kind rating, thank you.

10/10 Excellent

Adamu

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The past few months I have stayed in several hotels, none of them met my expectations in terms of the facilities, food, staff, etc. Hence why i tried a different hotel everytime. However i think i have finally found the ONE, SV Chrome. The rooms were clean, everything works, the amenities are modern and the food was fresh and taste good. The staff were always available to help without any hesitation. This is now my place to stay in Abuja whenever i visit. I highly recommend SV chrome.
Stayed 2 nights in Jun 2023
Response from GENERAL MANAGER on 1 Jul 2023
Good morning Adamu,It was our pleasure to host you and your amazing family, thank you so much for the kind feedback and we hope to see you soon.

6/10 Okay

Mathias, Collegeville

Disliked: Staff & service
The hotel management did not honor the full suite of services on my bookings through Expedia such as Free Breakfast, King Size bed.
Stayed 3 nights in Jun 2023
Response from SV CHROME HOTEL on 29 Jun 2023
Dear Matthias,Unfortunately what you call king size, we do have 6 X 6 beds which accommodate 2 persons and for the breakfast there was some poor communication because your print out did not include breakfast although your phone screen shot had it, we apologize for any inconveniences caused and are going to follow up with Expedia, thank you for choosing to stay with us.

10/10 Excellent

Babatunde

Stayed 1 night in Jun 2023
Response from SV CHROME HOTEL on 15 Jul 2023
Hope you enjoyed your stay with us.

10/10 Excellent

oluchi, ny

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 2 nights in May 2023
Response from SV CHROME on 9 Jun 2023
Dear Oluchi,It is nice to know you enjoyed your stay with us and appreciate your kind rating, thank you.

10/10 Excellent

Louis

Liked: Staff & service, property conditions & facilities
A very enjoyable stay
Stayed 4 nights in May 2023
Response from SV CHROME on 9 Jun 2023
Dear Loius,We are glad to hear you enjoyed your stay with us and thank you for your kind rating.

10/10 Excellent

Oruno

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, very comfortable stay
Stayed 1 night in Mar 2022
Response from SV CHROME on 11 Mar 2022
A very good morning to you Oruno, highly appreciated and always let us know where we fault, thank you for choosing to stay with us and stay safe.

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing
Amazing
Stayed 2 nights in Feb 2022
Response from SV CHROME on 16 Feb 2022
Highly appreciated and stay safe

6/10 Okay

Verified traveller

Travelled with family
review
It was just a little bit OK staying in the hotel. I expected much more. The TV didn’t have many channels. It was also breaking in transmission making it difficult to watch some channels. When the electricity went off it took some time to go back on whether it was via the generator or main electricity supply (Nepa) There will be no light for at least a good 10 mins or more. The AC had no bed switch to control. Some of the facilities was broken. I expected the hotel to be a bit more cleaner. It was ok but could have more of a cleaning maintenance standard especially as this is COVID time era. Some items listed on the menu were not available to order. But the staffs were very nice friendly and helpful. I may have some seconds thought of staying there again. If the management can do an overhaul of the maintenance conditions and standard the hotel will be an excellent place to stay.
Stayed 4 nights in Jan 2022

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel
Rooms are clean and the hotel is well maintained.
Stayed 1 night in Dec 2021

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Hotel
Great place to stay.
Stayed 2 nights in Dec 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thank you Patrick for excellent customer service and professionalism!
Stayed 4 nights in Nov 2021
Response from SV CHROME on 24 Nov 2021
Thank you for your kind feedback, appreciated it.

8/10 Good

Owen

Liked: Cleanliness, staff & service
Stayed 2 nights in Nov 2021
Response from SV CHROME on 24 Nov 2021
Highly appreciated, thank you.

10/10 Excellent

Sampson

Stayed 1 night in Nov 2021
Response from SV CHROME on 24 Nov 2021
We are striving higher, highly appreciated, thank you and stay safe.

10/10 Excellent

Omoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a short visit to the city of Abuja. I didn't feel one bit like an outsider herein sv chrome.
Stayed 1 night in Nov 2021
Response from SV CHROME on 11 Nov 2021
Highly appreciated and we promise to do better, Thank you and stay safe.

10/10 Excellent

Verified traveller

Stayed 1 night in Jul 2021

10/10 Excellent

Ikechukwu

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent place to stay
Excellent
Stayed 1 night in Jun 2021
Response from SV CHROME on 14 Jun 2021
Thank you Ikechukwu, highly appreciated. Assuring you of our best service and attention at all times. Stay safe.

10/10 Excellent

Ikechukwu

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent place to stay
Excellent
Stayed 1 night in Jun 2021
Response from SV CHROME on 14 Jun 2021
Thank you so much

2/10 Terrible

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Service and hospitality is poor
Stayed 2 nights in May 2021
Response from SV CHROME on 2 Jun 2021
Thank you for the kind feedback. Stay safe.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the lighting in the room and the furniture layout. The hotel is located in a central part of the city
Stayed 3 nights in Jan 2021

8/10 Good

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved it
It was really nice, staff were very friendly and the environment was really beautiful, overall I enjoyed my stay
Stayed 2 nights in Nov 2020
Response from Sv Chrome on 12 Jan 2021
Dear Sarah, Thank you for your feedback. We appreciate the fact that you enjoyed your stay with us. Best Regards

10/10 Excellent

Ephraim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean rooms, nicely designed showers. Great water pressure. Good price. Breakfast selection isnt as good as id liked.
Stayed 2 nights in Feb 2020
Response from Joseph Appiah Yeboah on 13 Mar 2020
Dear Sir/Madam, Thanks, for choosing SV Chrome Hotel Abuja. We do appreciate your honest review of your stay with us. Management will look into the Breakfast aspect of your review. Hope to welcome you back again in the future. Regards Management

2/10 Terrible

Verified traveller

Stayed 4 nights in May 2019
Response from Joseph A. Yeboah on 18 Jul 2019
Dear Guest, Thanks for your feedback. We truly appreciate your stay. Regards Reservation Desk

10/10 Excellent

Verified traveller

Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent except for limited parking space.
Stayed 2 nights in Apr 2019
Response from Glory on 17 Apr 2019
Hello, We do hope you had a safe trip back to your destination? Thank you for choosing SV Chrome! We regret any inconveniences caused by the limited parking space. We hope to see you during your next visit. Cheers! Glory Sunday For SV Chrome 07045757183

8/10 Good

sara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Mar 2019
Response from Glory on 17 Apr 2019
Hello Sara, Thanks for the review! We hope you had a pleasant stay with us Cheers!

8/10 Good

Walter

Liked: Staff & service, room comfort
Quality has started going down.
Shoregate is still a nice and modest hotel to stay around Ikeja but quality has started going down gradually. Management should watch it before it's too late. Some of the towels and bedding are no longer as clean as they should be. Also, the breakfast is not great at all. If it is not indomie, then it will be macaroni.
Stayed 3 nights in Nov 2018
Response from Iheanyi on 2 Dec 2018
Dear Walter, Hope this finds you well? Kindly note that this review is not for our property as the name mentioned in your review indicates both in location and brand name. It will be appreciated if you review and edit by way of removal as the case maybe. Kind Regards Amazue Iheanyi B. For SV Chrome

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A pleasant surprise, breakfast was better than mosr of the facolities u have stayed in, although they served the remaining dishes after a while that is after i had started eating, meaning late.... everything shoylr have been served by 7 am. Rooms were comfortable and clean, overall it was a good experience
Stayed 1 night in Nov 2018
Response from Iheanyi on 30 Nov 2018
Dear Esteemed Guest, We hope you had a safe trip to your destination. Your time to rate and review us is well acknowledged. It pleases us to hear that you found our breakfast pleasant and better than most places you have been. We are also glad that our rooms were comfortable meeting your expectations. However, we regret the delays you experienced providing some items you requested during your breakfast and have taken note to make further improvements for a better experience. It will be our pleasure to host you in our facility on your next visit to Abuja. Kind Regards, Amazue Iheanyi B Operations Manager For SV Chrome

10/10 Excellent

Verified traveller

Lovely, little hotel in a great location close to Jabi Lake Mall. All staff were polite, friendly and professional. Rooms were spacious with good facilities. I prefer natural ventilation to air conditioning and I was particularly impressed by the duty manager who had a mosquito-net fitted to my window within a few hours to make this possible. Overall, I had a great time at SV Chrome and would recommend it whole heartedly
Stayed 3 nights in Nov 2018
Response from Iheanyi on 22 Nov 2018
Dear Esteemed Guest, We believe you had a safe trip back to your destination from our facility? We are also glad you chose our facility for your accommodation purpose. Your kind review and rating are dully acknowledged and we are grateful to your honest description of our facility, services and staff performance. Above all, we are delighted at your recommendations to prospective guests. SV Chrome is poised to make every stay a signature and we will be glad to host you again on your next trip to Abuja. Kind Regards, Amazue Iheanyi B. Operations Manager For SV Chrome

2/10 Terrible

Ansa, London

Liked: Cleanliness
Disliked: Staff & service
Not A Pleasant Experience
One of the staff got into my luggage and stole one of my gift wrapped packages secured for my family. Would definitely not use them again.
Stayed 2 nights in May 2018
Response from Amazue Iheanyi B. on 23 Jun 2018
Dear Ansa, Thank you for choosing SV Chrome for your stay and we do hope you had a safe trip back to your destination. We regret the unfortunate experience you had during your stay. However, we expected to get a report from you about the incident as at when it happened which would have enabled us investigate instantly on the item. Be rest assured that we do no take act of theft lightly with our staff and will do well to investigate despite the late notification. Once again, we render our sincere apologies on your experience. Kind Regards,

10/10 Excellent

CHIKE, New York, NY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Nice Hotel
Very nice hotel. The ambience is relaxed and modern. The room was very clean, and the staff were very pleasant and helpful. My only issue was that the WIFI was quite slow, but luckily I didn’t need it. Overall, this was perfect for my business trip and I’d happily return.
Stayed 1 night in Apr 2018
Response from Amazue Iheanyi B. on 30 Apr 2018
Dear Chike, Thank you for taking your time to rate and review us. We do hope you had a safe trip to your destination. We appreciate your compliments on our rooms, staff and ambiance. Unfortunately, we regret to hear you had challenges with the internet speed during your stay and apologize for any inconvenience it may have caused you. It was a maintenance exercise from our internet service provider which was restored. We would truly be glad to have you in our facility on your next trip to Abuja. Kind Regards, Amazue Iheanyi B., Operations Manager 07045757183

10/10 Excellent

Abdullah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for money
This is a small boutique hotel. New and the furnishings were great! I was pleasantly surprised by the condition of the hotel. It is located in a residential area which means there are nothing around and the mall is 10 minutes walk away. But it also means quiet and safe. Perfect for work trips. Downsides are you don't get much work space from the work table as half of it is taken up by the in room coffee kettle things. Also the work chair is not comfy for more than 15 minutes. Don't expect too much from the breakfast. But the bed is super comfortable and the power outlets by the side of the bed is a plus.
Stayed 4 nights in Sep 2017
Dear Abdullah, We hope you are doing well today? We appreciate your time to rate and review us. It gives us more confidence in our effort to provide quality hospitality services with your 5 star rating. We apologize for the uncomfortable experience you had with the reading chair in your room. Generally, our facility, obviously, is space constrained but however, we will provide all other services necessary to make our guests stay a memorable one. We have also acknowledged your observation on the breakfast buffet and will work on it. In all, we appreciate your recommendations on our facility for purposes of accommodation to the international community and will be delighted to accommodate you in our facility on your next trip to Abuja. Kind Regards, Amazue Iheanyi Operations Manager For SV Chrome

8/10 Good

Jean-Luc

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Propre, confortable et facile d'accès
L'hôtel est propre autant dans les parties communes que dans les chambres, il est facile d'accès. Des efforts doivent être fait sur le bar/restaurant, le café était infect et le cocktail que jai commandé très basique.
Stayed 1 night in Jan 2022
Response from SV CHROME on 16 Feb 2022
Our apologies for the late response, we are aware of our restaurant performance and are working on it but thank you for the kind feedback and stay safe.

2/10 Terrible

Torsten

Liked: Cleanliness, staff & service, room comfort
Sehr gutes Hotel, aber…
Ich war sehr zufrieden mit dem Aufenthalt, bis ich am Tag vor meinem Abflug einen positiven Covid Test hatte. Von da war es vorbei mit der Freundlichkeit, Kooperation oder Kulanz Fehlanzeige. Trotz Intervention durch die deutsche Botschaft wurde ich quasi gezwungen, das Hotel zu verlassen. Mir wurde erzählt, dass das Hotel ausgebucht wäre, was definitiv gelogen war. Ich benötigte eine 14tägige Quarantäne Unterkunft, was laut deutscher Botschaft in ähnlichen Fällen problemlos möglich war. Aber hier wollte man mich einfach nur loswerden! Hier geht es rein um das Management, das restliche Personal war stets freundlich und bemüht, Wünsche zu erfüllen. Auch war das Essen sehr gut, wenn auch die Wartezeit oft etwas sehr lang war, das Zimmer war sauber und der Roomservice sehr gut. Ich würde immer wieder dort unterkommen, wenn das Management nicht so dermaßen unfreundlich und um kooperativ gewesen wäre.
Stayed 6 nights in Dec 2021

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Pulizia perfetta e camere confortevoli.Colazione europea scadente , discreta solo nigeriana. Hall inesistente, solo quattro poltroncine per attesa.
Stayed 4 nights in May 2018
Response from Amazue Iheanyi B. on 18 Jun 2018
Dear Esteemed Guest, Thank you for choosing SV Chrome for your stay and we do hope you had a safe trip back to your destination? We are glad that our rooms were comfortable and clean to your satisfaction. We are sorry to hear that the breakfast didn't meet to your demand. We have taken note of the concerns raised and will effect changes as soon as possible. We do hope you will consider our facility for your accommodation needs on your next visit to Abuja. Kind Regards,